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    hotel front desk clerk - Victoria, Canada - UNION CLUB OF BRITISH COLUMBIA

    UNION CLUB OF BRITISH COLUMBIA
    UNION CLUB OF BRITISH COLUMBIA Victoria, Canada

    2 weeks ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 1 year to less than 2 years
    • or equivalent experience

      • Work setting

    • Hotel, motel, resort

      • Tasks

    • Register arriving guests and assign rooms
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Follow emergency and safety procedures
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Provide customer service

      • Transportation/travel information

    • Public transportation is available

      • Work conditions and physical capabilities

    • Attention to detail
    • Standing for extended periods

      • Personal suitability

    • Client focus
    • Dependability
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Judgement
    • Organized
    • Team player
    • Work Term: Permanent
    • Work Language: English
    • Hours: 30 to 40 hours per week
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