Salesforce Solution Architect - Canada - Modes

Description

Modes is looking for a seasoned Solution Architect to become an integral part of our Delivery team. We seek a professional passionate about leveraging cloud computing capabilities to empower Financial Services organizations. As a Solution Architect at Modes, your primary role will be to ensure the seamless orchestration of solutions and deliverables.

You'll work collaboratively with a diverse team of technical and non-technical members, managing and executing projects of various magnitudes and strategic significance. As a subject matter expert, you'll be actively involved throughout all project stages, from scoping and design to implementation and deployment, focusing on Salesforce initiatives to provide superior value to our clients.

At Modes, we believe in growth and learning. As our Solution Architect, you will have ample opportunities to enhance your personal and technical skills. We seek well-rounded individuals who consistently aim to develop the following consulting and interpersonal competencies in addition to their technical prowess:

• Dedication to Client Service and Accountability
• Leadership Ability and Drive for Success
• Aptitude for Teamwork and Collaboration
• Strong Communication and Presentation Skills
• A Flair for Innovation, Creativity, and Problem-Solving

Join Modes and be part of a team committed to making a difference in the world of Financial Services through cutting-edge technology.

Your Role:

• As a trusted advisor, you'll lead engaging dialogues with our customers' Enterprise Architects and Business Stakeholders, equipped with the best practices for enterprise architecture functions such as Security, Performance, Development Process, and Application Governance.
• You'll manage the design and implementation of Salesforce solutions, ensuring they meet business requirements while serving as a mentor and advisor to diverse teams, both customer and partner resources. This will involve employing adaptive communication strategies in scenarios where you may not have direct authority.
• Contribute to setting the program vision and advising on program/project strategies, focusing on enabling technologies, including the Platform. Offering guidance on application and integration development best practices, Enterprise Architecture standards, and technical solution architecture & design, you'll support environment management, testing, and Platform education.
• Play an instrumental role in creating application and technical design documents, leveraging Salesforce best practices to integrate Salesforce into the customer's infrastructure seamlessly. In addition, you'll troubleshoot key customer implementation issues and drive them to resolution while evaluating business and technical requirements from a senior level.
• Building relationships with business partners, both internally and externally, is vital. You'll contribute to broader goals and growth beyond the scope of a single customer engagement.
• As a team player, you'll contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives and leveraging junior teammates to achieve individual and team growth.
• You'll be able to identify ways to leverage the Salesforce platform and various integration tools. In addition, you'll be involved in end-to-end implementation planning, including project management, issue management, communication, and change management.
• Finally, establishing and maintaining trusted advisor relationships with client project stakeholders will be crucial as you provide vision and insight into the future product roadmap.

From a technical perspective, you should be able to:

• Use APEX, Visualforce, and custom Lightning Components to enable new functionality and extend existing apps within our organization
• Use common web service technologies–REST, SOAP, JSON, etc.–to bring data into and out of Salesforce
• Work with UI web development technologies–HTML, Javascript/jQuery, CSS
• Utilize deep technical knowledge of the Salesforce API to build new processes and integrations with other applications, tools, and databases
• Collaborate with internal and outsourced developers to delegate work and QA the results
• Independently analyze application and system problems and incidents and develop recommendations and solutions for those problems
• Provide detailed application and code expertise to the development, testing and business teams
• Working as a part of a team to go through an agile-like development methodology (including but not limited to working with user stories, doing requirements gathering, demoing functionality, etc.)
• Being on calls with clients or potential clients to discuss requirements/wants/needs, debug issues, and talk through complex technical topics
• Assist with automation of batch import and update processes

Qualifications and Experience

• Broad experience across the Salesforce platform (Sales, Service, Experience, Marketing, Analytics). Ideally, have experience with Financial Service Cloud and familiarity with the FSC data model
• In-depth knowledge of the Salesforce Platform related to Data and integration patterns, including both Batch and API-based integrations
• Solid understanding of common data integration design patterns and best practices. Ability to both design and implement proposed solutions to meet client needs
• Experience with cross-cloud Salesforce implementations integrated with other cloud and third-party and back office systems
• Awareness of platform-specific design considerations such as large data volumes, allocation limits, and data migration
• Comfortable working with client stakeholders to obtain solution requirements and ability to provide end-to-end solutions using Salesforce and Salesforce products, along with proven experiences implementing those solutions and participating in solutions meetings with clients.
• Experience collaborating with project team members in fast-paced environments with tight timelines and budgets. Ability to work in distributed and virtual teams with a desire to collaborate with and mentor other Salesforce team members
• Excellent written and verbal communication skills, with the ability to effectively communicate with a wide variety of audiences, including both business and technical
• Experience with agile development and industry-standard tools and methodologies
• Minimum of 5 years in a consulting and architect role with multiple Salesforce Certifications (i.e., Admin, Advanced Admin, Developer, Architect, Data Architect)
• Post-secondary degree in a related technology or business field

About Us:

Established in 2020, Modes is a forward-thinking consultancy dedicated to enabling digital and data solutions in the Financial Services industry. Our ambition is to deliver exceptional solutions that address our customers' challenges and surpass their expectations.

At the core of our firm lie our commitments to People Development and Customer Success. We endeavor to create career opportunities for professionals that drive significant business impact. We encourage internal growth and professional development by building on existing strengths and continually investing in skill enhancement.

With an equilibrium of top-tier technical and business expertise, we align ourselves with our client's business objectives, delivering innovative and scalable solutions relevant to their context.

Our mission at Modes is dual-pronged: to be problem solvers and relationship builders. We strive to create enduring solutions and opportunities, driving success for our team, customers, and community and shaping a prosperous future for future generations.

We aspire to be the ecosystem's most reliable, influential, and inspirational consultant. As professionals, we are committed to our objectives but also believe in the importance of enjoying the journey. Fun and giving back to the community are integral aspects of our corporate culture.

At Modes, we offer an inspiring work environment that our people love, underpinned by open and transparent communication. Welcome to Modes, where work is as enjoyable as it is impactful

EEO Statment:

At Modes, we embrace a policy of equal employment opportunities, irrespective of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other characteristics protected under relevant law. This policy is all-encompassing, touching on every phase of employment.

Our commitment to fairness extends from recruiting to employment, placement, promotion, transfer, demotion, workforce reduction, and termination. It is also reflected in our approach to compensation, training selection, facilities access, and participation in all company-sponsored activities.

We will duly adhere to provisions in applicable laws that provide for bona fide occupational qualifications, business necessity, or age limitations, applying them appropriately. Modes is proud to foster an inclusive, diverse and equitable environment where everyone is treated with dignity and respect.