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    Unit Coordination Assistant - Mississauga, Canada - Trillium Health Partners

    Trillium Health Partners
    Trillium Health Partners Mississauga, Canada

    1 week ago

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    Description

    Job Description

    Position: Unit Coordination Assistant

    Dept: 2B Surgery

    Posting ID:

    Status: Temporary Part Time (12 months)

    Role Level: Admin Clerical - AC03 $23.47 to $29.30

    Site: Mississauga Hospital

    Hours of Work/Shift: 8 hour shifts - Days, Evenings, and Weekends. 12 hour shifts on occasion

    Posted: 01/05/2024

    Internal Deadline : 07/05/2024

    Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

    Our Mission: A New Kind of Health Care for a Healthier Community

    Our Values: Compassion, Excellence, Courage

    Our Goals: Quality, Access, Sustainability

    Our Enablers: People, Education, Innovation, Research

    Position Summary:

    The (Inpatient) Unit Coordination Assistant (UCA) provides clerical support for patient adminstrative services; information management; unit reception; ensures the clerical administration and operation of the unit; and performs other duties consistent with the job classification as required.

    Job Duties and Responsibilities:

    Patient Administrative Services

  • Liaises with internal departments and external healthcare facilities to book/cancel tests, appointments, internal patient transfer, external patient transport/escort, etc, as required.
  • Works collaboratively with the clinical quality acre leader/charge nurse to facilitate patient flow in and out of the inpatient unit
  • Transcribes and enters patient orders including medication, lab and imaging orders into appropriate system.
  • Enters data including patient tests, medication, appointments, menu/diet orders, patient transfer and discharge plan of care.
  • Notifies appropriate personnel of patient movement, test results, appointments and other patient information in a timely and accurate manner.
  • Creates and maintains charts. Ensures required forms are received, completed correctly and put into patient file.
  • Responsible to maintain current patient charts and following proper processes for adminssion, discharge and transfer of patients medical information and documentation

    • Information Management

  • Prepares and updates patient charts with lab reports, test results and other pertinent information. Scans and copies chart, pharmacy orders and other information as required.
  • Ensures patient charts are sent to Health Records with all accurate and required patient information.

    • Reception

  • Greets visitors and staff, directing them to appropriate personnel and/or destination/room providing assistance as required.
  • Greets and admits patients to the unit. May also perform unit patient registration function, confirming/validating patient demographic, insurance (including OHIP) and other required information as appropriate.
  • Explains hospital policy and procedures to patients, visitors and staff as necessary (including infection prevention and control).
  • Answers the telephone and/or intercom in a professional and respectful manner using the NOD (name, occupation and designation), responding to enquiries and directing to most appropriate person.
  • Takes, prioritizes and relays messages for unit staff and/or patients. Locates unit staff, pages healthcare professionals as required.
  • Open, sort and distribute incoming mail and other materials.

    • Ensures efficient clerical administration and operation of the unit within scope of authority

  • Assists with sick replacement and vacation back fill as required.
  • Updates department "fan-out" list as required.
  • Requisitions and maintains office/medical supplies; counts and labels inventory as required. May be required to stock unit carts and/or supply areas.
  • Ensures equipment and furniture are operational. Prepares work order requests for preventative and restorative maintenance/repair as required.
  • Contacts environmental services for cleaning of equipment and/or unit as required
  • Processes routine financial transactions including unit supply/inventory purchase and charges for services/items not covered by patient's healthcare plan.
  • Compiles statistical data to generate and prepare standardized reports on a monthly basis.

    • Performs cross-functional, and/or, other duties consistent with the job classification, as required.

    Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contravention's of the Act, in a timely manner.

    Qualifications

  • Completion of high school or recognized equivalent is required.
  • Completion of a Medical Terminology course is required.
  • In-Patient UCA Experience in the health care environment is required
  • Proficiency in computer and keyboarding skills is required
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