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Analyste Asset Management H/F
2 weeks ago
McKesson Corporation Montréal, QC, CanadaAnalyste Principal Comptabilité - distribution pharmaceutique (mandat de 1 an) / Sr. Analyst, Accoun McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality ...
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Asset Manager
1 week ago
Seaboard Transport Group Montréal, Canada**Harmac Transportation** is a prominent bulk liquid carrier that joined the Seaboard Transport Group in 1998. Harmac is committed to Seaboard's core values of providing safe, quality, and professional service to our valued customers. · As part of a family owned group of companie ...
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Director of Asset Management
1 day ago
Armco Capital Montréal, Canada**Job description**: · The Director of Asset Management is responsible for maximizing the value of our real estate assets through strategic planning, financial analysis, and operational oversight. They will lead the property management team and oversee the work and performance of ...
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Intern, Asset Management
6 days ago
Canadian National Railway Montréal, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We welcome students who share their ideas, perspectives and understanding ...
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Asset Management Analyst
4 days ago
Pomerleau Montréal, Canada**We are Pomerleau. And you could be too.** · At Pomerleau, we fully understand that our mission is not only to create infrastructure or erect buildings, but to build communities. As a leader in the construction industry for nearly 60 years, we always aim to make a positive impac ...
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Asset Management Coordinator
4 hours ago
Kruger Inc. Montréal, Canada*** · Kruger Real Estate is a private investment vehicle of the Kruger family, owners of Canadian-based Kruger Inc., a diversified company that owns and operates over fifty production sites and renewable energy power plants across North America. We partner with established real e ...
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Mobile Assets Management
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American Iron and Metal Montréal, Canada**Company Description** · American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of ...
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Business Development Bank of Canada Montréal, CanadaNo other bank is doing what we do. · At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We're devoted to Canadian entrepreneurs. We ...
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Asset Manager IT CRM Wealth Management
1 week ago
National Bank of Canada Montréal, Canada**Primary Locations**:Montreal, Quebec**: · **Attendance**:Hybrid**: · **Employee Status**:Regular**: · **Schedule**:Full-time**: · - Are you an experienced manager with a broad vision who knows how to coach your team? · - Do you want to work in a dynamic and stimulating environm ...
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Defence Construction Canada Montréal, CanadaWho Can Apply?: · **Internal (DCC Employees) and External (General Public)** · - Salary Range: · **$83,752- $113,067** · - Employment status: · **Continuing** · - Term Length: · - Security Level: · **Secret** · - Language Requirement: · **Bilingual Preferred** · - Closing Date: · ...
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Cibc - Associate Portfolio Manager- Asset
4 hours ago
CIBC Montréal, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
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Asset Management
1 week ago
Glencore Dorval, Canada**Job highlights** · - Zinc Division · - Dorval, Quebec, Canada · **Job ID** · - VL1160/23**Closing date** · - 29/11/2023**Last Updated** · - 22/11/2023*** · **The role in a nutshell** · In this role, you will assist in the development and provision of management systems framewor ...
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Ivanhoe Cambridge Montréal, CanadaWe invest globally and act locally for a sustainable impact in communities · As a global real estate industry leader, our mission is to generate long-term value for our 6 million depositors in Quebec and to have a positive environmental and social impact on both the people who wo ...
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Fiera Capital Montréal, CanadaAt Fiera Capital · We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions: · - Your Inclusive Experience: We are committed to cultivating an inclusive, s ...
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Asset Manager
5 days ago
Contrôles Laurentide Kirkland, CanadaASSET MANAGER - SAFETY RELIEF VALVES · Come join the largest supplier of automation and reliability solutions in our region. Discover what we can offer you and be the voice that cultivates innovative ideas To Help Industry Thrive in Eastern Canada. · **What is in it for you?** · ...
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Asset Manager
5 days ago
Canadian National Railway Montréal, QC, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
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Asset Manager
4 days ago
CN Montreal, CanadaJob Summary The role of Asset Manager is responsible to maintain and operate facilities and assets under their control. The Asset Manager will be responsible for the collection of up-to-date building condition assessments with field surveys and the economic value of all building ...
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Asset Manager
2 days ago
CN Montreal, Canada Full timeAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
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Asset Manager
2 days ago
Canadian National Railway Montréal, Canada TEMPORARYAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
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Manager, Asset Management
5 days ago
Ovivo Montréal, QC, CanadaAt Ovivo, you will have the chance to expand your skills and professional experience while collaborating with worldwide experts in water treatment. As a Manager, Internal Audit, you will be able to use your analytical and detail-oriented skills in an international context (18 cou ...
Analyst, Asset Management - Montréal, QC, Canada - Transat A.T Inc.
Description
Workforce management Analyst and operational reportingFull-time
Contract Type:
Permanent - Full Time
Our mission is to be the preferred airline of our customers and our team.
Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for our commitment to sustainable tourism.
We have also won the title of world's best leisure airline several times over.The Workforce Management and Operational Reporting Analyst is responsible for developing, improving and communicating various capacity plans and performance reports for our contact center's operational teams.
He/she also implements and monitors action plans to achieve various performance indicators, as well as budget targets, in collaboration with the operational teams.
Design and develop various dashboards related to individual agent and overall contact center performance.Develop and document standardized and simple performance management processes, using different data sources and tools.
Analyze results, identify trends, and collaborate with workforce management and operations teams to facilitate access to information, understanding of statistics and follow-up on action plans.
Ensure the accuracy and integrity of data and reports provided.Produce ad hoc and regular reports, provide explanations and recommendations to improve performance.
Participate in continuous improvement projects by promoting automation and proactively identifying improvement opportunities.
Train and support the various users of the contact center technology solutions in relation to workforce management and operational reporting.
Minimum of three (3) to five (5) years of experience in Workforce management and call center reportingKnowledge of workforce management tools (NICE, WFM, etc.) Advanced knowledge of Excel, Power Pivot, Power BI
Great knowledge of database management tools (Access, SQL, etc.) an asset
Diploma in statistics an asset.
Bilingual (French and English) - written and spoken.
Knowledge of the MS Office suite.
Ability to manage priorities.
We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel.
We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy.
Transat will accommodate people with disabilities throughout the recruitment and selection process.