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    Operations Product Manager - Calgary, AB, Canada - Atb Financial

    Atb Financial
    Atb Financial Calgary, AB, Canada

    1 day ago

    Default job background
    Description

    Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring your whole self to work.

    We foster a culture of purpose, performance and possibilities.


    Leader Name:
    Managing Director, Strategic Enablement Office

    Work Arrangement:

    Hybrid: You'll work both remote and onsite, where time onsite is based on your job accountabilities and performance objectives.

    The Banking & Payments Products & Services team (BPPS) team owns, operates, and manages the life cycles of over 250 products at ATB.

    We collaborate closely with our Business Partners across ATB, and in alignment with our 10 year strategy, ensure we deliver and maintain an optimized product shelf that meets the specific needs of ATB's clients.

    The Strategic Enablement Office within BPPS, is accountable for supporting the overall team through strategy development, communication within the team and across the organization, operational and portfolio management and product operations support.

    Reporting to the Managing Director of the Strategic Enablement office, you will enable the Product Managers by understanding the key performance indicators (KPI's) for our products, spearheading the gathering of data requirements, and coordinating the development of the KPI reporting in partnership with our internal teams.

    With the knowledge of the product KPI's, you will support senior leadership by establishing the overall team's success measurements, measuring and tracking progress, creating materials, and providing regular status update briefings on the key metric results and insights.

    You have a strong hunger and curiosity around problem solving, analyzing and displaying data in ways that help inform planning/strategies, generate feedback loops, and ensure quality decisions are made.

    The devil is in the details and you know them inside and out, making you the best at clearly articulating and translating the information to help support the team achieve our goals.

    Work with Senior Leadership to develop overall team success measurements
    Spearhead the development and completion of KPI reporting in partnership with our internal teams
    Measure and track KPI progress, create materials and provide regular status updates on the results, translating and telling the story behind the data
    Influence and support strategic planning at the senior leadership level by providing a horizontal lens into the established success metrics
    Trusted partner to product + business leaders to model how product operations is a key partner in delivering customer and business value
    Own personal development and learning of data relevant tools such as (but not limited to) Tableau, Qualtrics, applying SSI (Self-Service Insights) and visualizing concepts to the analytic process
    Apply business acumen and judgment when guiding decisions related to the team's success measurement framework
    Strong collaboration and communication skills with proficiency on presenting and translating data in a simple and smart manner
    ~ Familiarity with banking and payments product development would be an asset
    ~ Strong data analysis skills, you can see trends and insights and make connections to the 'so what?'360-degree influence an ability to leverage data and clearly interpret and translate data to inform strategies and articulate them in a way that gains buy-in of peers, leaders and stakeholders
    ~ Creative Problem solving - using creativity to develop new ideas and solutions to problems that haven't been tackled before
    ~ Basic statistical analysis (e.g. correlations and statistical significance). Data science skills are an asset but not required
    ~ A general understanding of the technical foundation to create and share insights to inform strategy, in tools available to help with pulling or acquiring new data or data visualization, such as working with SQL, GCP/Big Query and Tableau, and familiarity (or ability to learn) Google Analytics, Figma, AVO, Mixpanel, Looker and documentation to support like Jira, Confluence and Miro

    If you believe your experience and qualities are what we are looking for, please consider applying

    If you know one of our team members, BEFORE applying, reach out to them and ask them for a referral link to help your application stand out.

    Online applications are preferred.

    We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential.

    Thank you for applying online. We might ask you to participate in a digital interview or phone interview. Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.
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