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St. John's

    Visitor Services Supervisor - St John's, Canada - Memorial University

    Memorial University
    Memorial University St John's, Canada

    2 weeks ago

    Default job background
    TEMPORARY
    Description

    May 15, 2024

    VISITOR SERVICES SUPERVISOR (BAND LEVEL 4)

    (Administrative Program Assistant)
    Botanical Garden and Johnson Geo Centre

    (Contractual Position to March 31, 2025)

    This competition may be used to fill identical positions in this unit within three (3) months of the closing date

    All qualified employees are welcome to apply, however preference is given to CUPE members

    The University will consider applications from qualified permanent staff who may be interested in a temporary assignment, subject to departmental approval

    Duties

    Memorial University Botanical Garden and the Johnson Geo Centre is looking for a dynamic team player to lead Visitor Services at both locations. As an interactive people person, the successful candidate will be responsible for providing information, directing/interacting with visitors, and overseeing gift shop services at the Botanical Garden and Johnson Geo Centre. Duties include supervising and scheduling visitor services and gift shop staff; managing the POS system; answering inquiries; booking room for meetings, art exhibits, and receptions; assisting with program registration/implementation and overseeing season pass programs; greeting and assisting visitors to the Garden and Geo Centre; facilitating gift shop sales and managing inventory control at Garden Gifts and Geo Gifts; performing other related duties as assigned. Some weekend and evening work is required.

    Qualifications

    Experience (1-3 years) in general clerical or office work with a customer service focus; supervisory experience is required; experience in a retail environment would be an asset; graduation from high school, supplemented by office/business administration or related courses; or equivalent combination of experience and training. Applicants must be able to work independently with minimal supervision; maintain a clean and tidy work area; demonstrate excellent customer service, communication, time management, organizational and interpersonal skills; and be proficient using a computer, Microsoft Office suite, and POS systems. Experience in the tourism industry would be considered an asset.

    SALARY $49,308 - $57,841 per annum (CUPE 1615)

    CLOSING DATE May 30, 2024 by 5:00 p.m. NDT

    All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

    The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

    If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

    If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at

    Please be advised that we are unable to provide updates on current competitions.

    We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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