Senior Manager, Solutions Consulting - Old Toronto, Canada - Bell Canada

Bell Canada Old Toronto, Canada

3 weeks ago

Description

Press Tab to Move to Skip to Content Link

Select how often to receive alerts (in days): Create alert

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you're ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on the Bell team.

Our Bell Business Markets team enables the digital transformation of businesses and governments nationwide through solutions in areas including Internet and private networks, voice and unified communications, contact centre, security, Internet of Things, data centre and cloud. We're proud to be Canada's leading provider of broadband network and communication services for businesses and governments.

The incumbent is responsible for infrastructure management, supervision of activities related to the Technical Support Center (TSC) and the Network Operations Center (NOC) as well as the infrastructure continuity plan for the Government Telecommunications Network (GTN), including:

As a manager, the incumbent is responsible for the management of human resources at the TSC and NOC:

Ensure the coordination of internal teams under his/her responsibility and participate in the alignment between all stakeholders (TSC-NOC-Service Center (CdS)).
Work in close collaboration with the migration team.
Participate and maintain a climate of collaboration between the various major project operations managers.
Facilitate the relationship between members of the various teams, the client and suppliers.
Participate in change management related to the evolution of the Management Framework processes.

Key Responsibilities

As an infrastructure manager:

Ensure the support and evolution of central infrastructures and services to customer sites, including the management of upgrades in the pre-production environment.
Ensure continuity of services in all cases of telecommunications links or equipment failures.
Participate in the realization of activities necessary for the proper functioning, reliability, security and sustainability of technological infrastructures, including the network, servers, cloud systems, data and telecommunications equipment.
Manage and plan the management of technological obsolescence.
Act as a consultant to the project manager, in particular, in strategic orientations, planning and monitoring of work as well as in the development of initiatives.
Ensure operational compliance with the service levels under his/her responsibility.
Participate in the development of project planning.
Ensure the availability of resources for 24/7 guard as well as to be available to perform it.

As a continuity plan officer, keep the continuity plan for infrastructures up to date:

Coordinate the crisis unit and continuity activities.
Carry out and coordinate an annual full recovery exercise.
Write the annual activity report.
Ensure the follow-up of the execution of the continuity at the computer level and, when required, take the necessary measures and decisions to maintain the trajectory of the activities of the plan.
Validate the procedures and processes in place and update and correct the plan, as needed.
Train and sensitize the resources involved.

Critical Qualifications

Hold a university degree in information or equivalent (DEC with relevant experience in IT).
10 years of experience in information technology.
Managed human resources in IT in an operational context.
Managed a data center.
Ability to communicate, to motivate and lead.
Knowledge of ITIL processes, ITSM solution.
Experience or skills in disaster recovery (recovery site, high availability), an asset.

Additional Requirements

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at .

#J-18808-Ljbffr

Solutions Consultant

2 weeks ago

Docebo Toronto, Canada Full time

Docebo is looking to expand our Solutions Consulting teamOur ideal candidate loves working with people to help them understand technology, and will collaborate closely with our sales team on complex deals spanning months. You will work with our prospects to discover, analyze, pre ...
Solutions Consultant

6 days ago

Zendesk Ontario, Canada Full time

Job Description · The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. As an SC you are both sales focused and technically savvy. You will be successful in selling to Enterprise and Mid Market executives, and con ...
Solution Consultant

2 days ago

Apex Time Solutions Toronto, Canada

Position Summary: · The Solution Consultant will be responsible for aiding the process of defining, developing, training and implementing the system requirements our external business customers. The Solution Consultant will also lead the development of training material and prov ...
Solutions Consultant

3 days ago

Emplifi Toronto, Canada Full time

Job Summary · As a Solutions Consultant, you'll be acting as your customers' virtual Chief Technology Officer, and you'll be expected to: · Be a technical thought leader by sharing your broad technical knowledge of the Emplifi platform, our competition, and the industry with Emp ...
Solutions Consultant

1 week ago

Tipalti Toronto, Canada

Position Summary: · The Solution Consultant a product expert and key member of the sales team in presenting and championing Tipalti products and solutions to customers and potential customers, and in transitioning the customer to Tipalti's implementation team post-close. As a t ...
Advisor, Solutions Consulting/conseiller, Conseil

1 week ago

TransUnion Toronto, Canada

TransUnion's Job Applicant Privacy Notice · **What We'll Bring**: · At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people aroun ...
Solution Consulting Associate

2 weeks ago

EcoVadis Germany GmbH Old Toronto, Canada

Full-time · Company Description · Work smart, have fun and make an impact · EcoVadis is the leading provider of business sustainability ratings.Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecard ...
Associate Solutions Consultant

1 week ago

Docebo Toronto, Canada Full time

The Associate Solutions Consultant is a dynamic role within the Solutions Engineering job family. It is an excellent gateway opportunity to start your career as a Pre-sales consultant in a world-leading software organization. As an Associate Solutions Consultants (ASCs), you will ...
Solution Consulting Associate

5 days ago

Ecovadis Toronto, Canada Full time

Description · The Enablement & Solution Consulting team's mission is to enable action from insight. We are responsible for ensuring customers understand the value and practical application of EcoVadis solutions, so that they can progress on their sustainable procurement journey. ...
Senior Solutions Consultant

1 week ago

CaseWare Toronto, Canada Full time - Permanent

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,00 ...
Programmatic Solutions Consultant, Advertising

3 weeks ago

Amazon Old Toronto, Canada

Programmatic Solutions Consultant, Amazon Advertising · Amazon Ads is looking for a Programmatic Solutions Consultant in Toronto (CAN), to support customers using our demand-side platform, Amazon DSP. · As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end ...
Loan Solutions Consultant

3 weeks ago

Fairstone Financial Inc. Ontario, Canada

Loan Solutions Consultant page is loaded · Loan Solutions Consultant · Apply locations St. Catharines, Ontario time type Full time posted on Posted 2 Days Ago job requisition id R21453 Come join Fairstone Financial as a Consultant in Loan Solutions. · Be part of Canada's le ...
Customer Care Solutions Consultant

2 weeks ago

Toronto Hydro Old Toronto, Canada

Primary Focus: Microsoft Dynamics CRM · Reporting to the Manager, Customer Experience Projects, the Customer Care Solutions Consultant is responsible for the identification and implementation of effective customer focused solutions to meet business goalswithin the Customer Care a ...
Principal Cloud Solutions Consultant

1 week ago

Sourced Group Toronto, Canada

Welcome to the Amdocs Cloud Business Unit · We are the result of a strategic fusion of three prominent Cloud Consulting companies: Sourced, Kenzan, and DevOps Group. Today, we proudly operate under the unified brand of Sourced. · As a global team of cloud specialists, we are lase ...
Solution Architect- DE Consulting

1 week ago

Tiger Analytics Toronto, Canada

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, ...
Consultant, Enterprise Solutions- Platinion

3 weeks ago

Boston Consulting Group Toronto, Canada Full time

Locations: Boston | Atlanta | Boston | Chicago | Dallas | Denver | Houston | Nashville | Summit | New York | Philadelphia | Pittsburgh | Toronto | WashingtonWho We Are · Boston Consulting Group partners with leaders in business and society to tackle their most important challenge ...
Customer Care Solutions Consultant

2 weeks ago

Toronto Hydro Toronto, Canada

Primary Focus: Analytics and Data Sciences · Reporting to the Manager, Customer Experience Projects or the Manager, Customer Operations Projects, the Customer Care Solutions Consultant is responsible for the identification and implementation of effective customer focused solution ...
Customer Care Solutions Consultant

1 week ago

Toronto Hydro Toronto, Canada

Primary Focus: Microsoft Dynamics CRM · Reporting to the Manager, Customer Experience Projects, the Customer Care Solutions Consultant is responsible for the identification and implementation of effective customer focused solutions to meet business goals within the Customer Care ...
Solution Consultant

1 week ago

Wunderman Thompson MAP Toronto, Canada

JUL 21, 2023 · Leap into an exciting adventure at Wunderman Thompson MAP as a Solution Consultant. You will become a vital part of a diverse team, working with leading global brands, providing key solutions in digital marketing automation and personalization. If you are a Martech ...
IT Solutions Consultant

2 weeks ago

BGIS Toronto, Canada

**Who We Are** · **We are looking to have a full-time remote IT Solutions Consultant join the team. This role is a great opportunity for an experienced IT Business Analyst to take their career to the next level with a growing global organization** · **SUMMARY** · **KEY DUTIES & R ...