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    Room Attendant - Toronto, Canada - Easton's Group of Hotels

    Easton's Group of Hotels
    Easton's Group of Hotels Toronto, Canada

    1 week ago

    Default job background
    Part time UNION
    Description

    Looking for a career change? Join one of Canada's most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton's Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton's is your career partner of choice.

    The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

    About the Hotel:

    Welcome to the vibrant Holiday Inn Toronto International Airport, where excitement and comfort collide Boasting 451 rooms and owned by Easton's Group of Hotels , we're just minutes from Pearson Airport. Indulge in our expansive restaurant and bar and explore over 20,000 square feet of versatile banquet space.

    Benefits:

  • Employee Social Events
  • On-Site Parking
  • Onsite Gym/Pool
  • Career Development

    • Overview:

    Embark on a journey of excellence with Holiday Inn Toronto International Airport as we invite passionate Room Attendants to join our vibrant team, dedicated to delivering unmatched guest experiences. Your primary responsibility will be to meticulously clean guest rooms and other designated areas promptly, ensuring absolute guest satisfaction. Join us in creating a welcoming and pristine environment for our guests

    What you will be doing?

  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
  • Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Report, turn in, and/or log all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other departments.

    • What are the requirements for this role?

  • Basic reading, writing, and math skills.
  • Some housekeeping experience.
  • Friendly and hospitality focused.
  • Attention to detail.
  • Ability to work under pressure in a fast paced, stressful environment.

    • The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

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