Content Manager, Writer - Toronto, Canada - Equinix

Description

Who are we?

Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Job Summary

Are you someone who consistently produces high-quality written content and possesses a strong drive for crafting compelling narratives? Do you excel at effectively leading and coordinating information? If so, we have an exciting opportunity for you to join our team as a Content Manager or writer at Equinix, a world-class company in the heart of Toronto, ON, Canada.

Responsibilities

• Develop high-quality, easily scannable, SEO-friendly content for our website, including landing pages, asset and product descriptions, and other web copy to drive traffic and engagement
• Write and edit an array of externally facing short- and long-form content assets, including but not limited to: White papers, E-book, Product data sheets, Case studies, Solution briefs, and Infographics
• Create communication materials based on provided story-lines, messaging, and stakeholder guidance, including but not limited to: Banner text, Display ads, Promotional emails and campaigns, and Video scripts
• Use content briefs, templates, and AI tool(s) effectively, following brand, editorial, and other content governance guidelines
• Work with content input documents such as corporate and solution messaging, audience and persona information, buyer's journey and interaction details, marketing plans, and technology/industry trend information
• Optimize digital copy by strategically placing identified SEO keywords in titles, headings, meta descriptions, and content to improve search engine visibility
• Enhance user experience: Write compelling and persuasive copy that engages and converts website visitors while also ensuring a positive user experience
• Collaborate with team: Work closely with stakeholders, subject matter experts, designers, and the digital marketing team to ensure content aligns with the overall brand and marketing strategy

Content Creation/Management

• Use AI tool(s) to assist in content ideation and creation
• Gather and synthesize information to be used in original content
• Manage third-party agencies as needed, ensuring all copy and content align with our brand, messaging, and guidelines
• Manage content creation and publication within our DAM and workflow management tools to keep projects on track and on time

Stakeholder Management and Communication

• Build relationships with project team members, including graphic designers, proofreaders, fellow writers, stakeholders, and project managers
• Schedule meetings with internal and external stakeholders as needed

Qualifications

• Experience working as an in-house, agency, or freelance copywriter for B2B marketing
• Exceptional writing and editing skills, with a keen eye for grammar, spelling, and punctuation—demonstrated in a professional portfolio
• Experience using AI tool(s) such as Writer, Jasper, or Chat-GPT for content creation
• Experience writing about industry topics, including cloud/SaaS, AI, Networking, and Colocation
• Ability to craft engaging and persuasive copy that resonates with the target technology audience and drives conversions
• Critical thinking skills to review copy with an eye to brand, messaging, and guideline adherence, particularly with regard to AI-produced content
• Comfortable working in a fast-paced matrixed organization with changing priorities and tight deadlines
• Strong communication and collaboration skills to work effectively with global, cross-functional teams
• Experience in AEM, Workfront, Smartsheet, and Jira. Familiarity with APAC Style and in-house style guides
• Bachelor's degree in writing, journalism, English or related field

Equinix is committed to ensuring that our employment process is open to all individuals, including those with disabilities. If you are a qualified candidate and need assistance or accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the US, an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $111,000 to $185,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $104,000 to $172,000 per year
• Colorado, Nevada, Rhode Island: $94,000 to $156,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

The United States targeted pay range for this position in the following location is / locations are:

• San Francisco, CA / Bay Area: $111,000 to $185,000 per year
• California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $104,000 to $172,000 per year
• Colorado, Nevada, Rhode Island: $94,000 to $156,000 per year

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:

USA Benefits eBook