Jobs
>
Toronto

    Manager, Commercial Analytics - Toronto, Canada - Four Seasons Hotels and Resorts

    Four Seasons Hotels and Resorts
    Four Seasons Hotels and Resorts Toronto, Canada

    3 days ago

    Default job background
    Full time
    Description

    About Four Seasons:

    Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

    At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

    About the location:

    Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 120 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company's commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.

    Manager, Commercial Analytics - Restaurants and Bars

    We have an exciting opportunity for a Manager, R&B Commercial Analytics in our Corporate Commercial Department, who will lead the Restaurant and Bar (R&B) analytics roadmap as a key driver of Ancillary revenue.

    The individual will work closely with the Commercial R&B teams and Ancillary Product leads to drive the line of business forward by unlocking new data assets and delivering data-driven insights. The individual will be the driving force behind our R&B analytics roadmap aligned with key strategic priorities.

    What You'll Be Doing:

  • Understand the internal Restaurant and Bar strategy within the Commercial organization, as a key driver of Ancillary revenue.
  • Develop and execute a comprehensive data and analytics strategy for R&B in collaboration with IT and the Insights team. Serve as the principal architect of the R&B analytics roadmap, aligning initiatives with the broader commercial strategy to drive coherent data-driven actions.
  • Develop, implement, and track key performance indicators (KPIs) to measure the effectiveness of Commercial initiatives within R&B ensuring alignment across business partners on KPIs & definitions.
  • Application of principles learned from R&B across other Ancillary products as relevant/applicable.
  • Facilitate the successful rollout of the Seamless Reservation Program across all R&B outlets in partnership with Commercial R&B, Digital and IT ensuring accurate and timely reporting on program KPIs
  • Lead the end-to-end development and implementation of Data & Analytics roadmap for dining experiences as it relates to the Global Ancillary Program working closely with the Digital Product team & business leads. Establish short-term and long-term objectives to integrate multiple data assets/systems, enable unified reporting via Power BI.
  • In partnership with Data Governance, enhance analytics capabilities by standardizing taxonomy across platforms, setting a strong foundation for scalable analytics initiatives.
  • Lead the design, implementation, and maintenance of analytics solutions/products in partnership with Data Engineering, BI Developers, and IT Delivery partners. Ensure analytics solutions continue to provide stakeholders with timely, accurate, and actionable data.
  • Maintain and enforce data governance policies and procedures across the lines of business.
  • Collaborate with stakeholders to ensure the integration of analytics into broader business processes across Commercial R&B and Ancillary Products.
  • Mentor and influence cross-functional teams towards a data-centric approach in decision-making. Foster a culture of data-driven excellence across the organization.
  • Collaborate closely with the Data Science team to define and develop AI/ML models that support the R&B line of business, including outlet segmentation, forecasting, and other predictive analytics to enhance decision-making and operational efficiency

    • What You Bring:

  • University degree in Hospitality, Business, Marketing, or related field preferred
  • 7+ years' experience in analytics, insights or marketing and sales. Previous experience in Hospitality is an asset.
  • Applied experience in business performance and competitive analysis.
  • Ability to manipulate, analyze and transform large datasets into clear business insights.
  • Proficient in Python, R, SQL or other programming languages
  • Experience with data visualization and dashboarding (Power BI, Tableau)
  • Expert in Microsoft Office software (Word, Excel, PowerPoint, Access)
  • Proficient in synthesizing complex data into actionable insights and strategic plans.
  • Ability to lead through influence, driving projects to completion in a cross-functional environment without direct authority.
  • Strong ability in developing strategic roadmaps that align with organizational goals and commercial strategy.
  • Expertise in setting actionable and measurable goals for analytics project milestones to ensure successful implementation and scalability.
  • In-depth knowledge of data management systems, database principles, and modern analytics tools.

    • Key Skills/Who You Are:

  • Excellent communication skills, with the ability to articulate complex data insights clearly to non-technical stakeholders.
  • Strategic thinker with strong process management and product development skills
  • Maturity and professionalism to ensure credibility in a matrix organization.
  • Well organized, detail-oriented, able to multi-task.
  • Show empathy and interpersonal skills in leadership and team interactions.
  • Evaluate and manage risks associated with analytics projects and initiatives.
  • Inspire and motivate stakeholders to achieve high performance and foster a positive and collaborative culture, encouraging knowledge sharing and innovation.
  • Listen attentively to understand business needs and concerns, fostering strong communication and collaboration.
  • Ability to work within cross functional structure within the organization.
  • Apply analytical thinking to solve complex business problems and make informed decisions.
  • Adapt quickly to changing business environments, emerging technologies, and evolving analytics methodologies.

    • This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid

    Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
  • Peak Power

    Commercial Analytics Analyst

    1 week ago

    Peak Power Toronto, Canada

    **Let's Make Power Plants Obsolete.** · The current, centralized electricity system is not sustainable. Between the climate crisis, state-wide blackouts, aging infrastructure, and rising costs, the system needs a huge overhaul. The demand for electricity is high - and getting hig ...

  • Spinrite

    Commercial Analytics and Insights Analyst

    1 day ago

    Spinrite Toronto, Canada

    **Job description**: · Spinrite is the largest craft yarn and sewing thread company in North America. As an industry leader focused on driving growth and execution excellence, we are looking for a Commercial Analytics and Insights Analyst to join our growing Marketing team. · Rep ...

  • Rothmans, Benson & Hedges Inc

    Indirect Retail Strategy Specialist Toronto, Canada

    1 week ago

    Rothmans, Benson & Hedges Inc Toronto, Canada

    BE A PART OF A REVOLUTIONARY CHANGE · At Rothmans, Benson & Hedges Inc. ("RBH"), Philip Morris International's subsidiary in Canada, we've chosen to do something incredible. We're totally transforming our business and building our future on smoke-free products. · With huge change ...

  • Altus Group

    Data Scientist

    1 day ago

    Altus Group Toronto, Canada

    Job Category: · Software · Opportunity Awaits at Altus Group · - Summary · - The Data Scientist will work as part of the Altus Group R&D organization to build data science and machine learning solutions for commercial real estate (CRE). At Altus Group, Data Scientists have access ...

  • Marcus & Millichap

    Project Coordinator

    1 week ago

    Marcus & Millichap Toronto, Canada

    **Marcus & Millichap** is a leading brokerage firm specializing in real estate services with over 80 offices throughout Canada and the United States and we are seeking an individual who shares the same passion as we do in Real estate. · Marcus & Millichap is seeking a **Project C ...

  • Molson Coors

    Head of Data Governance and Business Reporting

    1 week ago

    Molson Coors Toronto, Canada

    **Date**:Apr 12, 2023**Location**:Toronto, ON, CA**Requisition ID**:26213**A Career in Beer and Beyond**: · - Our purpose at Molson Coors Beverage Company is to brew beverages that unite people to celebrate all life's moments. We've been brewing iconic brands for over 350 years a ...

  • S&P Global

    Credit & Risk Solutions - Sales Specialist

    1 week ago

    S&P Global Toronto, Canada

    Credit and Risk Solutions (C&RS) Sales - Americas · **The Team**: This is an exciting opportunity to join the Credit and Risk Solutions Sales Team, a focused and dynamic team with the opportunity to build on the last few years of significant growth and product development within ...

  • Zolo Commercial

    Commercial Realtor

    4 days ago

    Zolo Commercial Toronto, Canada

    Commercial Realtors Required for January Start · Zolo Commercial, a division of Zolo Realty, is looking for 3-5 licensed Realtors to join our team. · - 30+ real-time commercial real estate inquiries per month from · - Free ongoing commercial real estate training, mentoring and c ...

  • Johnson & Johnson

    Global Oncology Market Access Analytics Co-op

    6 days ago

    Johnson & Johnson Toronto, Canada

    At Johnson & Johnson, we use technology and the power of teamwork to discover new ways to prevent and overcome the world's the most significant healthcare challenges. Our Corporate, Medical Technology, and Innovative Medicines teams leverage data, real-world insights, and creativ ...

  • Thomson Reuters

    Vice President, Digital Commercial Technology

    1 day ago

    Thomson Reuters Toronto, Canada

    **Vice President, Digital **Commercial **Technology** · Come and join the global Commercial Engineering technology team that supports the end-to-end customer lifecycle at one of the most respected companies in the world, as we work to transform Thomson Reuters into a great organi ...

  • Definity

    Manager, Business Operations

    2 days ago

    Definity Toronto, Canada

    **Manager, Business Operations**: · Job ID : 6300 · Category : Commercial Insurance · Brand : Definity · Regular/Temporary : Regular · Fulltime/Parttime : Full Time · Location : Toronto, Canada · Share :- share to twitter- share to facebook- share to linkedin**Save job** · Defini ...

  • Gore Mutual Insurance

    Commercial Auto Underwriter

    2 days ago

    Gore Mutual Insurance Toronto, Canada

    **We're now at the boldest phase of our Next Horizon journey** · At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good. · Our path forwa ...

  • CoStar Group

    Bilingual Associate Tenant Researcher

    2 days ago

    CoStar Group Toronto, Canada

    **Company Overview**: · CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world's real ...

  • Ontario Centre of Innovation

    Sector Manager, Mining Sector

    1 day ago

    Ontario Centre of Innovation Toronto, Canada

    **Sector Manager, Mining**: · The Critical Industrial Technologies (CIT) initiative will drive the commercialization and adoption of Critical Technologies, including 5G and advanced networks, AI, blockchain, robotics, and cybersecurity by bringing together large companies and inn ...

  • Auxly Cannabis Group Inc.

    Commercial Planning Analyst

    1 week ago

    Auxly Cannabis Group Inc. Toronto, Canada

    **AUXLY TORONTO - TORONTO, ON** · **About Auxly Cannabis Group Inc. **(TSX: XLY)** · We are a leading Canadian consumer packaged goods company in the cannabis products market, headquartered in Toronto, Canada. Our focus is on developing, manufacturing, and distributing branded ca ...

  • RiskThinking

    Vp of Sales, North America

    2 days ago

    RiskThinking Toronto, Canada

    **About riskthinking.AI** · riskthinking.AI Inc. ("RTai") has developed the leading data and analytics platform for measuring and managing climate financial risk. · **Position Overview** · We are defining a new market for climate risk analytics, something we call 'Enterprise Clim ...

  • Scotiabank

    Manager, Business Intelligence Coe

    1 day ago

    Scotiabank Toronto, Canada

    Requisition ID: 176028 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **Purpose** · The Manager will lead the strategy, development, and operations for Global Business Payments (GBP) and Business Banking's business intel ...

  • Kroll

    Intern, Expert Services

    1 day ago

    Kroll Toronto, Canada

    In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We ...

  • Vancity Community Investment Bank

    Analyst, Commercial Real Estate

    5 days ago

    Vancity Community Investment Bank Toronto, Canada

    **About Vancity Community Investment Bank** · Vancity is the largest private sector Living Wage Employer in Canada and has been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits ...

  • Largo Capital Limited

    Entry-level Commercial Loan Analyst

    1 week ago

    Largo Capital Limited Toronto, Canada

    **Job Title**:Entry-Level Commercial Loan Analyst / Support Person · The Largo Group of Companies is a full-service mortgage banking firm that arranges, closes and services commercial real estate mortgage financing for property owners throughout the United States and Canada. Larg ...