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    IT Software Technician - Halifax Regional Municipality, Canada - Dalhousie University

    Dalhousie University
    Dalhousie University Halifax Regional Municipality, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    Job Summary

    Facilities Management's mission is to provide the Dalhousie community with an inviting, safe and sustainable environment that supports and enhances an inspiring experience in learning, living, working and research. Facilities Management is in the process of implementing AiM, an Integrated Work Management System (IWMS). Reporting to the Manager of Facilities Management IT, the incumbent will be a member of the Facilities Management AiM implementation team and will provide IT JavaScript and SQL programming expertise as well as create new reports and modify existing ones. In addition, the incumbent will assist in the overall support of the IWMS .

    Key Responsibilities

  • Create AiM reports using software such as COGNOS, Tableau, Bird tool and/or Power BI reporting tool, etc. Develop AiM, Bird reports, ready tiles, Tableau and/or Power BI analytics using various data sources.
  • Using primarily JavaScript and SQL the incumbent will develop/update Automatic Business Processes, Activity Codes and Work flows as well extracting and importing data into the AiM software utilizing Standard Data Connectors.
  • Test updates and changes on AiM. Submit tickets to various vendors to address AiM software and functional use issues.
  • Determine and clarify client needs in relation to their functional specifications. Complex issues may require supervisor input.
  • Learn and support existing structured development methodologies. Assist Facilities Management staff in working within these guidelines.
  • Develop and maintain product training documentation. Ensure documentation is up to date on software configuration parameters and the created or updated solutions.

    • Note

    Due to operational requirements, the successful applicant is required to work in-person on campus.

    Required Qualifications

  • Undergraduate degree in Computer Science or related area with a minimum of five years' related experience (or an equivalent combination of training and experience).
  • Development experience in relations database systems using web technologies, such as Webservices, JavaScript, SQL, JSON, XML.
  • Excellent knowledge of systems development methodologies and practices.
  • Excellent communication skills (written and oral) as well as excellent organizational skills.
  • Excellent customer service, problem solving, and analytical skills, along with ability to work effectively in teams.

    • Assets

  • Experience working with relational databases for reporting purposes as well as experience with COGNOS reporting, Bird Reporting Tableau, and Power BI.
  • Experience in data and business analysis and using Assetworks AiM , ReaDy and Go applications.
  • Experience in developing and using AiM Automated Business Processes (ABP).
  • Experience in using AiM Structure Data Connectors.

    • Job Competencies

    The successful candidate is expected to demonstrate proficiency in Dalhousie's core competencies in particular:

    - Self-Awareness & Professionalism
    - Integrity
    - Respect & Inclusion
    - Knowledge & Thinking Skills
    - Service

    Additional Information

    Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

    Application Consideration

    Bargaining unit employees (NSGEU local 77) are given priority consideration and will be notified on the status of their application following assessment. All other applications will be considered when there is no qualified candidate from the bargaining unit.

    We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or Human Resources.

    Diversity Statement

    Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous persons (especially Mi'kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community.

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