Patient Care Coordinator - Canada - Prismeyeinstitute

Description

Prism Eye Institute (PEI) has been serving the communities of North York, Brampton, Oakville/Mississauga and surrounding areas for over 50 years.

In 2020 North Toronto Eye Care (NTEC) merged with Prism Eye Institute, to form Prism Group Holdings (Prism) and the largest Ophthalmology practice in Canada.

VGC operates over 50 clinics and 70 surgical facilities performing over 100,000 procedures annually.

PEI is an internationally renowned institute with 5 facilities and 2 surgical centres, serving over 200,000 patients and perform 10,000 surgeries each year.

Prism is a centre of excellence providing a full spectrum of eye care and recognized for handling some of the most complex eye diseases in the world.

Prism is currently looking for a Patient Care Coordinator to join our amazing team.
Ensure proper documentation is recorded in patient logs and office communications using electronic medical record system (Oscar).
Performs additional administrative responsibilities as needed or delegated by the management team.
ability to multitask, organise and time manage
manage our surgical inquiry email
ensure operating room and lens inquiries are directed accordingly and handled in a timely manner
ensure operating room visitors are checked in appropriately and screened
assist with surgical bookings during overtime needs
Assist in the peri-op area/assisting clinics as needed
College diploma in ophthalmology/health care industry preferred.
~1-2 years' practical experience within a medical/ophthalmology clinical office environment preferred.
~ Computer knowledge:
Intermediate Word, Excel, Email, Internet, Electronic Medical Record systems, general troubleshooting
~ Excellent organizational and time management skills
~ Ability to multi-task and take direction in a versatile workplace.
The ability to communicate within the office in a pleasant, friendly manner overall.
Identify malfunctions in office equipment and take initiative to troubleshoot or escalate as required.
Ensures to comply with general safety practices.
Informs the management team, immediately situations that have a major impact on business.
Ensures that the clinic areas are maintained in accordance to guidelines.
Performs additional administrative responsibilities as needed or delegated by leadership team.
Informs the management team immediately of any situations that have a major impact on business.
Follows all Policies and Procedures.
Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
Benefits program including health and dental

• Prism Eye Institute is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.