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    guest service representative - Ottawa, Canada - Omniscient Wellness Centre Inc.

    Omniscient Wellness Centre Inc.
    Omniscient Wellness Centre Inc. Ottawa, Canada

    1 week ago

    Default job background
    Description
    • Work Term: Permanent
    • Work Language: English
    • Hours: 40 hours per week
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 1 year to less than 2 years

      • Work setting

    • Spa

      • Tasks

    • Greet people and direct them to contacts or service areas
    • Provide basic information to clients and the public
    • Obtain and process information required to provide customer service
    • Operate switchboard or telephone system
    • Order office supplies
    • Record and relay information
    • Schedule and confirm appointments
    • Send invoices
    • Maintain work records and logs
    • Receive and issue payments
    • Perform clerical duties, such as filing and sorting and distributing mail
    • Answer telephone and relay telephone calls and messages
    • Arrange teleconferences
    • Provide directory assistance
    • Relay service to persons with disabilities
    • Perform data entry
    • Provide customer service
    • Perform basic bookkeeping tasks

      • Computer and technology knowledge

    • Electronic scheduler
    • IBM Lotus
    • MS Office
    • Database software
    • Presentation software
    • Electronic mail
    • MS Access
    • MS Excel
    • MS Outlook
    • MS PowerPoint
    • MS Word
    • MS Windows

      • Security and safety

    • Basic security clearance
    • Criminal record check

      • Transportation/travel information

    • Own transportation
    • Willing to travel
    • Willing to travel regularly
    • Public transportation is available

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Repetitive tasks
    • Attention to detail
    • Sitting
    • Combination of sitting, standing, walking

      • Personal suitability

    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Reliability
    • Team player
    • Ability to multitask
    • Time management
    • Maturity
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