- Provide 3rd level support for all network hardware, software, and problems reported, documenting problems and solutions as required. Assist in 2nd level support when required
- Manages, supports, and ensures operating viability of LAN and WAN both wired and wireless for all hours of operation, and reports any abnormalities. Ensure the 24/7 availability and performance of the servers and network that support our systems, including some "on-call" responsibilities
- Work within an understanding of a network design framework to design, plan, test, implement and integrate various LAN/WAN systems, including: Data Center, Core network firewalls and switches, Wireless, MPLS traffic management and Internet routing services, as well as load balancing platforms
- Contributes to the design, configuration and maintenance of VOIP networks, network security, and the applications running on these platforms
- Contributes to the backup/recovery and disaster prevention/recovery of all network components
- Collaborate in a cross functional role, contributing to the daily operations of infrastructure wide, local and wide area networks, Internet services that affect services
- Coordinate resources and provide hands on technical expertise as a point of escalation to the
- Other Operations Teams when needed
- Report on operational audits and performance monitoring
- Maintain updated records of network inventory, diagrams, specifications and configuration item data in document repositories and the computer management database
- Effectively use ITIL processes for all required changes and requisitions.
- Assist on projects or special initiatives as assigned
- Post-secondary degree/diploma in a related field
- Current CCNP or CCIE required
- 5+ years' experience working with Cisco products in a large enterprise in a multi-site environment leveraging equipment including: Switches, Router, ASA Firewall, FirePower, CUCM (VOIP), Wireless Controller, Load Balancer etc.
- Expert knowledge in diagnosing complex network performance issues and working with Network Monitoring systems, Wireshark, Splunk, NETFLOW etc. tools
- Expert in documentation and network topology visualization at all OSI levels
- Experience in Aruba Clearpass is asset
- Passion for network support and IT Service Delivery
- Superior written and oral communication skills. Strong interpersonal and consultative skills
- Ability to conduct research into emerging technologies and trends, standards, and products as required.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Valid driver's license, and vehicle
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Network Engineer - Mississauga, Canada - EllisDon
Description
You as a Network Engineer will be:
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EllisDon is proud to provide this unique career opportunity that provides continuous learning, opportunity for growth, and a competitive compensation package within an environment that is committed to inclusion and respects diversity.