Jobs
>
Aurora

    Payroll Service Lead - Aurora, Canada - Magna

    Magna
    Magna Aurora, Canada

    3 days ago

    Magna background
    Full time
    Description

    About us

    We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

    Forward. For all.

    Group Summary

    Magna is more than one of the world's largest suppliers in the automotive space. We are a mobility technology company built to innovate, with a global, entrepreneurial-minded team. With 65+ years of expertise, our ecosystem of interconnected products combined with our complete vehicle expertise uniquely positions us to advance mobility in an expanded transportation landscape.

    About the Role

    The Payroll Service Lead will be responsible for leading a team of Payroll Administrators responsible for the day-to-day management of the payroll ticketing system, ensuring ticket SLAs are met, monitoring and assessing KPIs, handling ticket escalations, and providing world class customer services to Magna's employees.

    Your Responsibilities

    Payroll Responsibilities

    • Oversee day to day operations of the Payroll Service Desk team including onboarding and training of new staff, coverage and schedule management, coaching

    • Ensure creation, assignment, and tracking of payroll tickets are in compliance with department processes

    • Maintain and analyze ticket process and SLAs for timely ticket resolution, identify trends, areas for improvement, and training needs

    • Serve as subject matter expert on pay impacting issues such as statutory compliance, pay calculations, system configuration

    • Provide guidance and support to the payroll team in resolving complex or escalated payroll tickets

    • Work with internal stakeholders to develop/document/improve inquiry processes as needed and maintain process changes

    • Manage Payroll Shared Inbox

    • Provide back up coverage for processing Team Leads

    General Responsibilities

    • Support questions received in a manner that ensures payroll processing and employee satisfaction

    • Document and maintain resolution instructions, SOPs, and prepare checklists for the payroll system and business processes, including training material

    Who we are looking for


    • At least 5 years processing large scale US and Canada payroll (at least 2500 employees)

    • Experience leading a team in any environment is an asset

    • Active PCP or FPC designation required, working towards CPM/CPP an asset

    • Experience leading a team through transition and efficiency processes

    • Advanced Excel skills for reporting, metrics, and data validation

    Your preferred qualifications


    • Strong planning and organizational skills to meet deadlines with proven ability to manage competing priorities

    • Maintain sensitive and highly confidential information

    • Detail oriented with a superior track record of achieving high quality results

    • Ability to foster effective working relationships at all levels internally and with external partners

    What we offer

    At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

    Site Benefits

    A detailed overview of our benefits will be provided during the recruitment process.

    Awareness. Unity. Empowerment.

    At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

  • DNV

    Acoustic Services Lead

    3 days ago

    DNV Toronto, Canada

    **About us**: · We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with co ...

  • Campus Living Centres

    Residence Services Lead

    4 days ago

    Campus Living Centres King City, Canada

    **Position Summary and Job Magnitude** · The Residence Services Lead (RSL) is responsible for complimenting the role of the Residence Services Supervisor and may be delegated supervisory responsibilities. The RSL will primarily work out of the Front Desk and will carry out tasks ...

  • York Region

    Program Lead, Social Services Analyst

    1 day ago

    York Region Newmarket, Canada

    **Job Description**: · **POSITION PURPOSE** · Reporting to the Supervisor, Program Policy and Planning, is responsible for providing policy and analytical support to the Social Services Branch programs, including Ontario Works, Employment Services, Children's Programs (Child Fee ...

  • York Region

    Program Lead, Social Services Analyst

    1 day ago

    York Region Newmarket, Canada

    Status · - Temporary Full-Time · - Temporary - Approximate length of assignment, in months · - 9 · - Type of Position · - a Replacement · - Start Date · - Immediate · - Salary · - Per hour · - Salary Grade · - $ $63.02 · - Department · - York Region -> Community & Health Services ...

  • York Region

    Program Lead, Social Services Analyst

    6 days ago

    York Region Newmarket, Canada

    **Job Description**: · **POSITION PURPOSE** · Reporting to the Manager, Projects and Program Policy Strategy, is responsible for providing policy and analytical support to the Social Services Branch programs, including Ontario Works, Employment Services, Children's Programs (Chil ...

  • York Region

    Program Lead, Social Services Analyst

    6 days ago

    York Region Newmarket, Canada

    Status · - Permanent Full-Time · - Temporary - Approximate length of assignment, in months · - Type of Position · - a Replacement · - Start Date · - Immediately · - Salary · - Per hour · - Salary Grade · - $ $63.02 · - Department · - York Region -> Community & Health Services -> ...

  • Mon Sheong Foundation

    Support Services Team Lead

    6 days ago

    Mon Sheong Foundation Stouffville, Canada

    **Responsibilities**: · Reporting to the Administrator or Assistant Administrator, the Support Services Team Lead is responsible for monitoring and evaluating the Environmental Services, keeping a safe, clean, secure and well-maintained home environment for Residents, Family Memb ...

  • Compugen Inc

    Team Lead, Service Parts

    4 days ago

    Compugen Inc Richmond Hill, Canada

    **Job Title** · - Team Lead, Service Parts · **Vacancy No** · - VN6300 · **Work Location** · - Richmond Hill, ON · **Job Details** · **Position**: Service parts Team Lead**Location**: · Richmond hill · **About Compugen** · Compugen is one of Canada's largest privately-owned Infor ...

  • Sephora

    Beauty Services Lead

    1 week ago

    Sephora Toronto, Canada

    **Job ID**: 242501 · **Store Name/Number**: ON-Fairview Toronto (0524) · **Address**: 1800 Sheppard Avenue East, Toronto, ON M2J 5A7, Canada (CA) · **Full Time/Part Time**: Full Time · **Position Type**: Regular · The Beauty Services Lead is responsible for helping establish Seph ...

  • Goodmans LLP

    Lead, Office Services

    1 day ago

    Goodmans LLP Toronto, Canada

    Goodmans LLP is internationally recognized as one of Canada's leading and most innovative law firms, offering market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties. We ...

  • OntarioMD

    Service Delivery Lead

    1 week ago

    OntarioMD Toronto, Canada

    **Service Delivery Lead** · **Job Band: 4** · **Location: Toronto** · The **Service Delivery Lead** is responsible for advancing OntarioMD's suite of products and services through the software development lifecycle, providing product leadership for operational support and contrib ...

  • Canadian Student Communities Inc

    Lead Hoem Services

    1 day ago

    Canadian Student Communities Inc Toronto, Canada

    **Available Contract Dates**: · **Fall 2023 Academic Year (2 semester)**: August 13th, April 27th, 2024 · **Fall 2023 Full Year (3 semester)**: August 13th, September 1st, 2024 · **Compensation**: $17/hr · Canadian Student Communities Inc (CSCI) prides itself on creating a team o ...

  • Goodmans LLP

    Lead, Office Services

    1 day ago

    Goodmans LLP Toronto, Canada

    Goodmans LLP is internationally recognized as one of Canada's leading and most innovative law firms, offering market leading expertise in M&A, corporate, securities and finance, private equity, real estate, tax, restructuring, litigation and other business-related specialties. We ...

  • OCS

    IT Managed Services Lead

    5 hours ago

    OCS Toronto, Canada

    About Us · The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores. · Working ...

  • SPS Global

    Hospitality Services Lead

    5 days ago

    SPS Global Toronto, Canada

    **Come explore the Power of Possibility with a career at SPS** · We have an excellent opportunity for an experienced **Hospitality Services Lead **to come grow with our team in **Toronto, ON** This full-time position is ideal for someone with 3+ years of relevant experience looki ...

  • Dock Systems Inc

    Lead Service Technician

    1 week ago

    Dock Systems Inc Brampton, Canada

    We are looking for Lead service technician to join our team. We are looking for someone who is a team player, takes pride in their own work, and who is reliable and be able to perform Preventive Maintenance on commercial Docks & Doors. · **Duties and Responsibilities** · - Perfor ...

  • Durham Garage Doors Inc

    Lead Service Technician

    1 week ago

    Durham Garage Doors Inc Ajax, Canada

    We are looking for Lead service technician to join our team. We are looking for someone who is a team player, takes pride in their own work, and who is reliable and be able to perform Preventive Maintenance on commercial Docks & Doors. · **Duties and Responsibilities** · - Perfor ...

  • Davies Ward Phillips & Vineberg LLP

    IT Infrastructure Services Lead

    1 week ago

    Davies Ward Phillips & Vineberg LLP Toronto, Canada

    About Davies · Davies is a top-tier Canadian law firm focused on high-stakes matters. With offices in Montreal, Toronto and New York, we are consistently at the centre of the most challenging deals and cases in Canada and abroad. · A position at Davies is more than just a job. Wh ...

  • Workplace Safety and Insurance Board

    Service Design Lead

    5 hours ago

    Workplace Safety and Insurance Board Toronto, Canada

    The Service Designer designs quality service experiences across the WSIB by working collaboratively with internal partners and using participatory design methods to improve customer experiences, incubate new services, and cultivate a human-centered design culture and capability a ...

  • Durham Garage Doors Inc

    Lead Service Technician

    4 days ago

    Durham Garage Doors Inc Ajax, Canada

    We are looking for Lead service technician to join our team. We are looking for someone who is a team player, takes pride in their own work, and who is reliable and be able to perform Preventive Maintenance on commercial Docks & Doors. · **Duties and Responsibilities** · - Perfor ...