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    IT Support Administrator - Vancouver, Canada - CB Canada

    CB Canada
    CB Canada Vancouver, Canada

    3 weeks ago

    Cb Canada background
    Description
    Ref ID:

    Classification: Help Desk Analyst II

    Compensation: $28.00 to $36.00 hourly

    Robert Half has been engaged by a client of ours in the commodities sector looking to add a IT Support Administrator to their team. This IT Support Administrator (Tier 2) contract opportunity is initially set at 3-months and has the possibility of going permanent for the ideal fit. This role is primarily based on-site in Downtown Vancouver, but providing remote and occasionally on-site support to satellite offices in Squamish. There is the possibility to work from home one or two days per week, providing there are no tasks to be completed in office. Additionally, candidate must possess a valid drivers licence to be considered.

    What you'll do:

    • New user deployment + setup and exiting users takedown
    • Ticket response (Nexus system); up to tier 2, leverage HQ in Asia for more complicated tickets; walk-up support for on-site staff
    • Oversee procurement and manage incoming and outgoing inventory
    • Assist with projects as needed by HQ in Asia
    • Occasionally visit Squamish site to direct external vendors and assist with other IT related projects
    Job Requirements:
    • 3+ years experience providing high volume tier 2 support in a windows 365 environment
    • Comfortable with walk-up's to resolve urgent tier 1 tickets
    • In-depth knowledge of networking, VOIP, Windows 10, and supporting mobile devices, and CCTV's
    • Have exceptional written and verbal communication skills
    • Possess a valid BC drivers license
    • Willing to travel to multiple locations to provide support


    Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

    Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. ">Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

    Questions? Call your local office at All applicants applying for Canadian job openings must be authorized to work in Canada.

    2022 Robert Half. By clicking "Apply Now," you're agreeing to ">Robert Half's Terms of Use.

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