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Kitchener

    Software Engineer, Operations - Waterloo, Canada - Sun Life

    Sun Life
    Sun Life Waterloo, Canada

    1 week ago

    Default job background
    Temps plein
    Description

    Description

    :

    As a Software Engineer on the Application Operations & Services (AOS) team, you will have the opportunity to gain knowledge and experience within a mainframe environment. You will be a member of a team responsible for ongoing operations, support, maintenance, and release of application enhancements across a variety of business complexes in the individual line of business. You will gain an understanding of working on a complex, large environment that utilizes mainframe and distributed technologies.

    What will you do?

  • Is accountable for the ongoing support of application systems in production including problem analysis, resolution, escalation, and reporting as necessary.
  • Provide ongoing support of mainframe applications including responding to service requests, problem analysis, resolution, escalation, and reporting as necessary.
  • Reviews and analyzes issues with minimal assistance.
  • Ensure potential issues are tracked and escalated in a timely manner.
  • Documenting issues and the specific solutions provided.
  • Participate fully as a member of the team by supporting a work environment that promotes knowledge sharing, customer service, quality, innovation, and teamwork.

    • What do you need to succeed?

  • Understanding of mainframe environments
  • Excellent verbal and written communication skills
  • Ability to communicate effectively to technical and non-technical audiences.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with others to build and maintain strong, cohesive teams through practicing open dialogue and sharing of ideas/information.
  • Excellent organizing, planning and time management skills.
  • Self-directed and proactive; thinks beyond the immediate problem with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner.
  • Possess an inherent passion for continuous improvement and innovation.
  • Customer and results focused.
  • Flexibility, ability to change priorities quickly, and capacity to handle multiple tasks.
  • A strong aptitude for learning new tools and systems easily and quickly.
  • Experience working both independently and in a team oriented, collaborative environment.

    • Technical Skills you will need:

  • University Degree or College Diploma in a related discipline
  • Minimum 3 years of progressive information technology experience with full application development life cycle and systems integration experience
  • Minimum of 3 years JCL and PL/I or Cobol experience
  • Strong analysis skills
  • Excellent skills in Microsoft office products Word, Excel, PPT, Visio,
  • Understanding of source code management

    • Unique / Additional Requirements:

  • Provide on-call support for production environments on a rotating schedule.
  • Periodic weekend / after-hours work may be required to support project implementations and system upgrades.

    • L'échelle du salaire de base est pour l'emplacement principal du poste affiché. Elle peut varier selon l'emplacement du candidat sélectionné et d'autres facteurs. En plus du salaire de base, les employés admissibles de la Financière Sun Life participent à différents programmes de rémunération incitative, dont le montant octroyé est discrétionnaire et dépend du rendement de l'employé et de la compagnie. Certains postes de vente participent à des programmes de rémunération incitative basés sur les résultats de vente individuels ou de groupe.

    Depuis toujours, la diversité et l'intégration sont au cœur des valeurs de la Financière Sun Life. Nous croyons qu'un effectif diversifié ayant des points de vue variés et des idées créatives est avantageux pour nos clients, pour les collectivités où nous exerçons nos activités, ainsi que pour nous tous, en tant que collègues. Nous accueillons avec enthousiasme les candidatures de personnes compétentes provenant de tous les horizons.

    Les personnes handicapées ayant besoin de mesures d'adaptation pour présenter leur candidature et celles qui doivent consulter les offres d'emploi sur un support de substitution peuvent envoyer leur demande par courriel à l'adresse ''.

    À la Sun Life, nous voulons créer un environnement de travail flexible où nos employés sont outillés pour donner le meilleur d'eux-mêmes. Nous offrons plusieurs options de travail flexibles selon les exigences du poste et les besoins individuels. N'hésitez pas à en discuter pendant le processus de sélection.

    Nous remercions tous les candidats de l'intérêt manifesté pour ce poste. Nous ne communiquerons qu'avec les personnes qui auront été retenues pour passer une entrevue.

    Échelle salariale:

    61,000/ ,000/101 000

    Catégorie d'emploi :

    Développement d'applications - TI

    Fin de l'affichage :

    16/05/2024
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