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Kitchener

    Senior Software Engineer, Operations - Waterloo, Canada - Sun Life

    Sun Life
    Sun Life Waterloo, Canada

    6 days ago

    Default job background
    Full time
    Description

    Job Description

    :

    About the role:

    The e-Business team in Application Operations Support (AOS) provides operations and support services to ensure reliability of IT applications. Through innovation, continuous improvement, and collaboration, we strive to find new and better ways to bring value to Sun Life.

    We are looking for a highly motivated Software Engineer with at least 5 years of .Net application support, analysis, and development experience. The successful candidate will have strong technical and problem-solving skills and the ability to work independently.

    What you will do?

  • Provide ongoing support of .Net applications in Production and test environments including responding to Service requests, Incident & Problem analysis, Service restoration and recovery, Security vulnerability remediation, Audits, and reporting as necessary
  • Participate in design, develop, test and debug/trouble-shoot .Net applications
  • Interface with other Software Engineers, Business Systems Analysts, and other stakeholders to deliver high quality solutions and maintain a stable application environment
  • Enable stability through proactive monitoring activities, security compliance, change management, troubleshooting issues and conducting root-cause analysis
  • Identify and participate in continuous improvement opportunities, system renewal, stability, upgrade, and Disaster Recovery projects

    • What do you need to succeed:

  • Degree in Computer Science, Computer Engineering, or equivalent discipline
  • 5+ years of information technology experience in .Net application support and development
  • 5+ years experience in:
  • Microsoft .Net (ASP.NET, C#, JavaScript, XML)
  • Object-Oriented Programming and Analysis, and multi-threaded programming
  • Web Security Knowledge (OWASP top 10)
  • Database technologies like Microsoft SQL Server
  • Windows and/or Linux Server
  • Working knowledge of Apache/IHS, IIS

    • Preferred Skills:

  • Collaboration and teamwork
  • Continuous learning mindset
  • Ability to work in a dynamic environment with changing priorities
  • Strong analysis, debugging and problem-solving skills
  • Solid written and verbal communication skills

    • Nice to have/Learn on the job:

  • Experience in Visual Basic 6 (VB6)
  • Working knowledge of Application Performance Management techniques (ASM)
  • Experience with Team Foundation Server/Azure Server
  • Exposure to Agile framework (Kanban, Scrum)
  • Exposure to team collaboration tools like Confluence, JIRA, MS Teams

    • Notes/Unique requirements:

  • The role includes on-call and after hours support on a team rotation basis
  • This role requires Canadian Enhanced Reliability Security clearance [a minimum of 5 years of consecutive residency in Canada].

    • What's in it for you:

  • Great Place to Work Certified in Canada and the US
  • Great Place to Work award for Best Workplaces for #HybridWork
  • 2022 Named "Best Places to Work" by Glassdoor
  • Canada Award for Excellence for Mental Health at Work
  • 2021 Flexible hybrid work model including in-country work-from-home if you prefer.
  • Pension, stock and savings programs to help build and enhance your future financial security
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