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    Office Support Associate - Calgary, AB, Canada - Actalent

    Actalent
    Actalent Calgary, AB, Canada

    2 weeks ago

    Default job background
    Description

    Ensuring our contract employees, clients, and sales teams receive superior service in the areas of human resources, accounting, and administrative support.


    The Customer Support Associate (CSA) is responsible for ensuring our customers including, but not limited to, contract employees, clients and local sales teams receive superior human resource, payroll and benefits support.

    The CSA is also the primary liaison with the corporate office regarding all accounting related issues.

    Ensuring front office customer service (telephone and reception desk).
    Completing internal payroll.
    Resolution of all payroll and invoicing issues (adjustments, lost checks, etc.)
    Managing timecard audit and collection (including contacting contractors and/or clients for missing timecards.)
    Time and Audit Billing report audit.
    Managing the Unemployment Process including claims and hearings.
    Managing the Worker's Compensation Program including education, filing claims and alternate light duty locations.
    Managing the processing of payroll (sort, stuff and mail).
    Completing pre employment paperwork with contractors.
    Managing contractor and internal benefits program.
    Selling Direct Deposit or electronic deposit and CashPay to all contractors and clients.
    Ensuring the timely processing of Tax Credit Forms.
    Ensuring adequate levels of administrative and galley supplies.
    Managing P Card account.

    Bachelor's degree in Human Resources, Business, or Accounting preferred.
    ~
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