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Boisbriand

    Support Operations Specialist - Boisbriand, QC, Canada - Dyno Nobel

    Dyno Nobel
    Dyno Nobel Boisbriand, QC, Canada

    6 days ago

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    Description
    Dyno Nobel is a global leader in the commercial explosives industry.

    We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

    Join us in everything that's great about

    Dyno Nobel:
    OUR culture, OUR values, OUR commitment to safety and most importantly our PEOPLE. IPL's 4500 employees also manufacture and market industrial chemicals and fertilizer products & services to customers around the world.


    As the Business Operations Support Specialist, you will be accountable to provide the highest levels of internal and external customer support out of our office in Boisbriand QC.

    This encompasses accurate order taking, invoicing, inventory movements/counts and processing purchase order requisitions and other related tasks. Communicate with operational sites to co-ordinate deliveries

    Ensure customer deliveries include all contractual changes and are invoiced in a timely manner, in order to maximize cash flow and relieve inventory in SAP

    Have a basic understanding of other areas of the business and the impact each area has on one another

    Understand and maintain customer profiles to reflect customer(s) contract

    Maximize cash flow through timely billing of accounts receivable

    Instantel/Customer Service Support Liaison

    Ensuring customer profile binders are maintained with current quotes, PO's, Accounts, Sales Orgs, and procedures

    Document details of corrections and additional charges to simplify AR responsibilities

    Responsible for monthly site inventories and assist with controlling SLOB for target inventory turns

    Assist sites with goods receipts and issues, open PO's and transfers for accurate SAP data

    Must be bilingual in English and French

    College/University Business related degree is preferred

    A combination of education and/or two years of related work experience in a mid to large sized organization

    Proficient with SAP

    Treat the Business as our Own

    Care for the Community & our Environment

    Women and veterans are strongly encouraged to apply.

    Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.

    Dyno Nobel est un leader dans l'industrie des explosifs commerciaux.

    Nous fournissons des solutions de dynamitage innovantes et des produits explosifs de qualité en Amérique du Nord, en Australie et à des clients sélectionnés en Asie-Pacifique.


    Rejoignez-nous dans tout ce qui est génial chez Dyno Nobel : NOTRE culture, NOS valeurs, NOTRE engagement envers la sécurité et le plus important NOS employées.

    Les 4500 employées d'IPL fabriquent et commercialisent également des produits chimiques industriels et des engrais et des services à des clients du monde entier.


    Le Spécialiste du Soutien aux Opérations Commerciales est responsable de fournir le plus haut niveau de service à la clientèle par le biais de la prise de commandes et de la facturation efficace et rapide des commandes.

    Vous serez basé de notre bureau à Boisbriand QC.


    Répond professionnellement aux demandes liées à la prise de commandes par téléphone ou Internet et effectue l'entrée de données de façon précise.


    Assurer que les livraisons des clients respectent tous les changements contractuels et sont facturés rapidement afin de maximiser les revenus et diminuer l'inventaire dans SAP.

    Supporter l'équipe du service à la clientèle au niveau administratif

    Collège ou diplôme professionnel préféré

    Connaissances et expérience de travail avec SAP est essentiel

    Bonne connaissance avec SAP

    Bilinguisme français et anglais est obligatoire

    Les femmes et les anciens combattants sont fortement encouragés à postuler.
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