- Be Pleasant and Present with every greeting and interaction.
- Greet Members as they come into the Club and check them in for their workout.
- Greet Potential Members that have appointments or that come into the Club as walk-ins and direct them accordingly.
- Properly and efficiently handle incoming calls from Members and Potential Members. This includes answering the phone within three rings and taking messages or booking appointments.
- Assist Members on the floor with questions about the FitFix and Cardio machines.
- Possess in-depth knowledge regarding Memberships and all Club services and amenities and able to sell these products when opportunities arise.
- Assist Members through possessing an in-depth knowledge of all our systems to be able to efficiently answer Member questions, resolve Member issues or concerns, make updates to Member information, sell memberships, services, products and amenities, etc.
- Handle comments, suggestions and concerns in a courteous and professional manner.
- Provide Fit-Fix Starter sessions for new and current Members.
- Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
- Complete any other tasks required to provide an exceptional experience for Members and guests.
- Complete any required Learning and attend all monthly meetings.
- CPR-A & AED Certification
- Must be Smart Tan certified within 3 months of employment
- Interpersonal Savvy: Relates well to all kinds of people 'up, down, sideways', inside and outside of the organization. Builds appropriate rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high-tension situations comfortably.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Team Contribution: Always helpful to the rest of the team/other teams. Among the first to volunteer to help others succeed. A model of sharing, caring, and cooperation.
- Approachability: Is easy to approach and talk to, can be warm, pleasant and gracious. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others. Builds rapport well and is a good listener.
- Knowledge of the fitness industry
- Excellent written and verbal communication skills
- Superior customer service skills; ability to fully understand and embrace company culture
- Proficiency in the use of computers
- Previous customer service and sales experience an asset
- Ongoing training and development to ensure a long and successful career path
- Career advancement opportunities
- Competitive Total Rewards Package
- FREE Fitness membership
- Fun and energetic atmosphere to come to every day
-
customer service representative supervisor
2 weeks ago
LINK INSURANCE Calgary, CanadaEducation: · Expérience: · Education · College/CEGEP · Tasks · Conduct performance reviews · Co-ordinate, assign and review work · Experience · 2 years to less than 3 years · Durée de l'emploi: Permanent · Langue de travail: Anglais · Heures de travail: 30 to 40 hours per week ...
-
printing services sales representative
2 weeks ago
Anvy Digital Imaging Inc Calgary, CanadaEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · or equivalent experience · Experience · 2 years to less than 3 years · Health benefits · Dental plan · Health care plan · Durée de l'emploi ...
-
Customer Service Representative
1 week ago
Sport Chek Calgary, Canada**What you'll do** · - Provide live customer service to Sport Chek and Atmosphere customers. · - Manage issues to resolution - research and resolve problems while communicating directly with customers, marketing team, purchasing team, and physical store customer service agents. · ...
-
Customer Service Representative
4 days ago
Intact Calgary, CanadaNos employés sont au cœur de ce que nous faisons de mieux : aider les gens, les entreprises et la société à aller de l'avant dans les bons moments et à être résilients dans les moments difficiles. En vous joignant à notre équipe, vous contribuerez à ces efforts aux côtés de gens ...
-
Customer Service Representative
1 week ago
Makumba Acquisitions Calgary, CanadaCustomer Service Representative · **Duties**: · - Communicate effectively in English and Spanish to assist bilingual customers · - Analyze customer inquiries and provide appropriate solutions or recommendations · - Upsell products or services to maximize sales opportunities · - C ...
-
Customer Service Representative
2 weeks ago
Jay's Metal Products Calgary, CanadaJay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** · Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. · We look for exceptional, diverse ...
-
Customer Service Representative
1 week ago
Rough Ashlar Management Calgary, CanadaRough Ashlar Management is a telecommunication-based consulting sales and marketing firm. We help our client's popular household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. · We are looking fo ...
-
Customer Service Representative
1 week ago
Jay's Metal Products Calgary, CanadaJay's Metal is hiring for a new **full-time **Customer Service Representative* based in **Calgary, Alberta.** · Jay's Metal is a metal manufacturing company headquartered in Calgary that delivers industry leading product, pricing and scheduling. · We look for exceptional, diverse ...
-
Customer Service Representative
1 week ago
Kuehne+Nagel Calgary, CanadaAre you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Calgary is branch is looking for a contract Customer Service Representative to j ...
-
Client Service Representative
3 weeks ago
MRG Calgary, CanadaClient Service Representative · AdmitONE (an MRG Group company) · Vancouver, BC or Calgary, AB · AdmitONE is a fast growing ticketing company that has become an industry leader in hospitality, events, and live entertainment. · AdmitONE, an MRG Group company, is not just a ticketi ...
-
Guest Service Representative
2 weeks ago
Homes Alive Pets Calgary, Canada Full time**Why Homes Alive Pets?** · This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff - it's a belief in a higher standard for pet care. Our stores are community hubs - somewhere to come and ...
-
Customer Service Representative
3 weeks ago
Stage West Calgary, Canada**Customer Service Representative** · **Job Type**: Part-time or Full-time · Flexible hours starting at 10:00AM to 2:00PM · Looking for someone who comes to work on time and with a smile on their face · Over 200 productions later, Stage West Dinner Theatre remains a local favouri ...
-
Residence Service Representative
2 weeks ago
Campus Living Centres Calgary, Canada**Position Summary and Job Magnitude** · The Residence Services Representative is responsible for maintaining guest satisfaction at all times. They must be able to listen and understand the needs of guests and deliver the appropriate level of service to meet their satisfaction. T ...
-
Customer Service Representative
2 weeks ago
Maxquip Calgary, CanadaCUSTOMER SERVICE REPRESENTATIVE · **Job Types**: Full-time, Permanent · **Salary**: $15.00-$37.38 per hour · **Benefits**: · - Casual dress · - Dental care · - Disability insurance · - Extended health care · - Life insurance · - On-site parking · - RRSP match · - Tuition reimburs ...
-
Customer Service Representative
1 week ago
Best Buy Calgary, Canada Part timeAre you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers' purchases, ...
-
Customer Service Representative
1 week ago
Custom Shower Bases Calgary, Canada**Position: Customer Service Representative** · **Core Duties & Responsibilities**: · - Provide exceptional customer service to all existing and new customers · - Answer phones in a prompt, professional manner with a positive attitude · - Convert leads to sales · - Handle custome ...
-
Client Service Representative
1 week ago
ATB Financial Calgary, Canada**Our bottom line is different.** · There's something special about working at ATB, and it's been recognized on every top employer list that matters. Maybe it's our exceptional culture where your total wellness is supported through market-leading benefits and you're free to bring ...
-
Customer Service Representative
1 week ago
Strategic Group Calgary, CanadaStrategic Group owns and develops office, retail, and residential properties across Canada. Beyond real estate, we own business in construction, building services, oilfield services, hospitality, pet care, agriculture, technology, and corporate finance. · Customer Service Represe ...
-
Sales and Service Representative
2 weeks ago
GoodLife Fitness Calgary, CanadaSALES AND SERVICE REPRESENTATIVE (FITNESS COACH) · Who is a Sales and Service Representative (Fitness Coach)? · What will you be doing? · - New membership prospecting, follow-up and sales · - Generate membership leads through various methods including community events, outreach, ...
-
Customer Service Representative
3 weeks ago
Graybar Calgary, Canada**Job Brief**: · This role proactively seeks out customer needs to sell a Graybar solution that provides total customer satisfaction. This position supports orders, pricing and billing. · Graybar Canada is looking for people with a desire to start a long-lasting career at one of ...
Customer Service Representative - Calgary, Canada - GoodLife Fitness
Description
CUSTOMER SERVICE REPRESENTATIVE (MOTIVATOR)Who is a Customer Service Representative (Motivator)?
The Motivator role is critical to the success of our GoodLife Fitness Clubs. A Motivator is typically the first Associate a Member or Potential Member interacts with upon arrival to the Club. The Motivator is responsible for creating a welcoming, clean and safe environment to help Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us is always positive and engaging.
What will you be doing?
Do you have what it takes?
What's in it for you
Compensation:
$ $17.50Diversity and InclusionAt GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Customer Service Representative professionals in Calgary
-
Chippy Sajeevan
Software developer
-
Kyle Jones
Supervisor
-
Arokia Anburaj Devadasse
Senior Test Lead | Test Manager
-
Victoria Miroshnychenko
Administrative Assistant & Customer service
-
Dave Holland
Marketing Specialist, Design, Content Creation
-
kHALIL AHMED
Airlines Customer Service