Advisor, Business - Mascouche, Canada - Desjardins
Description
At Desjardins, we believe in equity, diversity and inclusion.We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.
At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.Job Level
NV-06
As a business advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients who have specialized advisory needs.
You provide customer service and help sell specialized products and services through multiple distribution channels based on member/client needs and current strategies and practices.
You help develop and maintain business relationships with members and clients. You review special requests for specialized products and services.You drive results by developing integrated offers for Desjardins products and services and helping members and clients reach their financial goals.
You ensure member/client satisfaction and service quality in accordance with the organization's standards and procedures.You help analyze member/client needs, develop and implement personalized solutions, and propose integrated service offers. Interpersonal savvy is therefore essential.
General Information on the Position
Main Responsibilities- Establish an advisory relationship by identifying current and potential needs and supporting client retention- Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction- Analyze and meet special client needs, handle requests and follow up as needed- Collect, compile and analyze data.
Other working conditions- The work arrangement for the position is full-time hybrid work #LI-Hybrid- Number of jobs available : 1
Qualifications:
- College diploma in a related field
- A minimum of 2 years of relevant experience
Desjardins Cross-sector skills
Action oriented, Customer Focus, Differences, Nimble learning
Key competencies for the job
Drive results, Interpersonal Savvy
Work Location
Desjardins Entreprises - Lanaudière
Trade Union
Non Syndiqué
Unposting Date
Job Family
Member/client sales and service (FG)
Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country.
It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.
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