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    Support Office Advisor - Toronto, ON, Canada - Convictional

    Convictional
    Convictional Toronto, ON, Canada

    1 week ago

    Default job background
    Full time
    Description
    Full Time] Support Advisor at Convictional (United States) | BEAMSTART Jobs Support Advisor
    Full Time
    Remote Work
    About the role We are seeking a Support Advisor to help our Users by answering their support emails


    Our Support Advisor will:
    Identify, document and share pain points with their Team/Lead to mitigate repetitive escalations
    Spot trends in support interactions and effectively communicate observations internally
    1+ years of experience with e-commerce front line support
    ~ Comprehensive benefits including Healthcare Spending Account
    ~ WFH stipend and corporate cards to ensure you're never waiting for reimbursement
    ~We are only prepared to hire candidates currently living in Canada and the United States and are unable to consider other international applicants.

    Your location of employment will be your home office, however you will be expected to travel within North America roughly once per quarter to effectively carry out your responsibilities.

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