- As part of a passionate and effective virtual team, respond to and manage inbound requests by phone and email about care services
- Schedule staff to ensure consistency for families and positive client and staff experiences
- Ensure the needs of clients and staff are promptly addressed or escalated with empathy, care and professionalism
- Enter and maintain data in digital care records and other documentation.
- Support teams in billing, payroll, tracking and reporting related to client care.
- Participate in continuous improvement activities to ensure excellence in personal and team performance, client and family experience, and overall business growth
- Participate in training to continually develop your knowledge, techniques and skills
- 1+ years of experience in a customer service or similar role.
- Must reside in British Columbia.
- Adaptable and reliable self-starter who also loves working on a strong team.
- Good availability days, evenings, weekends and occasional stat holidays. Preference for candidates with broad availability across multiple days.
- Bilingual in French and English nice to have but not required.
- Excellent verbal and written communication skills, over the phone and in writing.
- Ability to prioritize and multi-task with competing priorities.
- Basic computer skills in MS Word, Excel, Outlook.
- This role is part time 15-20 hours to start with the potential to increase to full time hours. Before starting the part time hours however, there is a requirement for 3 weeks of full time training during day time hours.
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Customer Care Coordinator
Found in: beBee Professionals CA - 4 days ago
Job Title: Customer Care Coordinator · Location: Vancouver, BC · Company: beBee Professionals · Job Description: · We are looking for an experienced Customer Care Coordinator to join our team in Vancouver. The successful candidate will be responsible for providing excellent custo ...
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Customer Care Coordinator
Found in: beBee Professionals CA - 4 days ago
BeBee Professionals is looking for a Customer Care Coordinator to join our team in Vancouver. The successful candidate will be responsible for providing excellent customer service to our clients, responding to inquiries, and resolving customer complaints. · The ideal candidate sh ...
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Client Care Coordinator
Found in: Jooble CA O C2 - 1 day ago
Fraser Health Vancouver, BC, CanadaSalary range · The salary range for this position is CAD $ $65.12 / hour · Why Fraser Health? · Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories ...
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Client Care Coordinator
Found in: Jooble CA O C2 - 19 hours ago
Fraser Health Vancouver, BC, CanadaSalary range · The salary range for this position is CAD $ $67.08 / hour · Why Fraser Health? · Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Co ...
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Patient Care Coordinator
Found in: Jooble CA O C2 - 14 hours ago
Fraser Health Vancouver, BC, CanadaSalary range · The salary range for this position is CAD $ $67.08 / hour · Why Fraser Health? · Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories ...
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Virtual Care Coordinator
Found in: Jooble CA O C2 - 10 hours ago
Saint Elizabeth British Columbia, CanadaPOSITION SUMMARY: · Join our team and make a difference As a Virtual Care Coordinator with Elizz by SE Health, you'll play a crucial role in supporting positive relationships with clients, families, and our dedicated team. · Why join our team? · Competitive Compensation. Ou ...
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Resident Care Coordinator
Found in: Jobillico Premium CA C2 - 5 days ago
Sunrise Senior Living North Vancouver, Canada Full timeSunrise at Lonsdale Square ''Sunrise is the best place that I've ever worked, simply because of the people. We provide quality care in an environment that feels like home. Our focus is doing what's right for the resident. For me, that's a big breath of fresh air.'' · - Sunr ...
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Virtual Care Coordinator
Found in: beBee S2 CA - 2 weeks ago
Saint Elizabeth Health Care British Columbia, Canada Part timePOSITION SUMMARY: · Join our team and make a difference As a Virtual Care Coordinator with Elizz by SE Health, you'll play a crucial role in supporting positive relationships with clients, families, and our dedicated team. · Why join our team? · Competitive Compensation. Our To ...
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Care Coordinator
Found in: Jooble CA O C2 - 1 day ago
Careabout Richmond, BC, CanadaPair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. · Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other co ...
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Foundry Primary Care Coordinator
Found in: Talent CA C2 - 1 day ago
Providence Health Care Vancouver, CanadaJob Description · Summary · Foundry's Granville Clinic is hiring Are you a value-driven nurse with strong primary care operations experience looking for a coordinator role in a youth-focused community health setting? · Does the idea of joining a tight-knit, passionate interdis ...
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Contract Delivery Care Coordinator
Found in: beBee S2 CA - 2 weeks ago
CBI Health Group North Vancouver, Canada TEMPORARYCBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and ...
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Installer and Client Care Coordinator
Found in: beBee S2 CA - 4 days ago
CDI Spaces Vancouver, Canada Full timeSalary: · CDI Spaces is looking for an experienced Client Care Coordinator and Installer to join the team Are you great with customer service, love building furniture for projects on time and on budget, and want to work on a dynamic team? Do you love ensuring customers receive e ...
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Care Management Coordinator-Ridge Meadows Hospital
Found in: Jooble CA O C2 - 1 day ago
Fraser Health Vancouver, BC, CanadaSalary range · The salary range for this position is CAD $ $67.08 / hour · Why Fraser Health? · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of t ...
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Patient Care Coordinator
Found in: Indeed CA C2 - 11 hours ago
Fraser Health Burnaby, CanadaSalary range: The salary range for this position is CAD $ $67.08 / hour Why Fraser Health?: · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the C ...
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collingwood early learning and care center program coordinator
Found in: Jooble CA O C2 - 1 day ago
Westcoast Child Care Resource Centre Vancouver, BC, CanadaJob Overview: · The successful candidate will be able to: · Apply contemporary Early Childhood practices within a Reggio Emilia inspired program · Lead a team to plan and implement a quality program for young children, maintain healthy relationships and communicate effectively ...
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Patient Care Coordinator
Found in: Jooble CA O C2 - 2 hours ago
Fraser Health Burnaby, BC, CanadaSalary range: The salary range for this position is CAD $ $67.08 / hour Why Fraser Health?:Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coas ...
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Patient Care Coordinator
Found in: Talent CA C2 - 2 hours ago
Fraser Health Burnaby, Canada Part timeDetailed Overview · In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, the Patient Care Coordinator provides clinical supervision, guidance and support to nursing staff, other clinical ...
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Patient Care Coordinator
Found in: beBee S2 CA - 2 weeks ago
Fraser Health Authority Burnaby, Canada Part timeSalary range · The salary range for this position is CAD $ $65.12 / hour · Why Fraser Health? · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of th ...
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Patient Care Coordinator
Found in: Indeed CA C2 - 11 hours ago
Fraser Health New Westminster, Canada Part timeSalary range: The salary range for this position is CAD $ $67.08 / hour Why Fraser Health?: · Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of t ...
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Patient Care Coordinator
Found in: Jooble CA O C2 - 14 hours ago
Fraser Health New Westminster, BC, CanadaSalary range · The salary range for this position is CAD $ $65.12 / hour · Why Fraser Health? · Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of t ...
Virtual Care Coordinator - British Columbia, Canada - SE Health
Description
POSITION SUMMARY:Join our team and make a difference As a Virtual Care Coordinator with Elizz by SE Health, you'll play a crucial role in supporting positive relationships with clients, families, and our dedicated team.
Why join our team?
Competitive Compensation. Our Total Rewards package includes a competitive salary, group benefits, RRSP pension, and exclusive perks/discounts available only to SE Health staff.
Develop yourself with SE. We have education bursaries, Tuition Assistance Programs, continuing education, training, and professional development to support your life-long learning. You'll benefit from our in-depth orientation and mentorship opportunities.
Manage your life. At SE, you'll have the flexibility to manage your schedule to balance your life. You'll be supported to meet the needs of your clients, meet your own needs, develop yourself and your career, and to be part of a team.
A DAY IN THE LIFE – RESPONSIBILITIES OF THE ROLE:
REQUIREMENTS:
At SE, we love what we do. Every day, we bring hope and happiness to clients, homes, and communities across Canada. We treat each person with dignity and love, like our own family; we build empathy; and we do the right thing. We are always inspired to make a difference. As a not-for-profit social enterprise, we share knowledge, provide the best care, and help each client to realize their most meaningful goals for health and wellbeing. We are an inclusive workplace offering competitive pay, benefits, pension, and work life balance. We're a great place to work, and we hope you'll join our team.
In the interest of the health and safety of our patients/clients, employees, and greater good of public health, SE Health requires those that wish to work for this organization to be fully vaccinated against COVID-19. Fully vaccinated means a person has received both doses of the COVID-19 vaccine and it has been 14 days since the last dose.