Quality Customer Service Representative - Port Hawkesbury, NS, Canada - goeasy Ltd

goeasy Ltd Port Hawkesbury, NS, Canada

1 week ago

Full time

Description

easyhome is Canada's largest lease-to-own business We pride ourselves on helping everyday Canadians achieve their personal and financial goals by making home goods affordable through weekly and monthly payment plans.

As a Customer Retention Specialist , you will maximize store revenues through management of customer accounts and payments past due, educating and empowering customers to achieve their financial goals through building credit.

No experience, but looking for a career opportunity? We offer full comprehensive training programs to equip you with the tools needed for success.

Extended healthcare coverage, including Mental Health and on-demand virtual healthcare
~5 personal days, company paid volunteer days, Sundays off + paid birthday off in addition to paid vacation days

Employee discounts on furniture, electronics, and appliances
Build superior customer sales experiences by welcoming and engaging customers in person, over the phone, and by email
Communicate the terms and conditions of our financial products and how we can help them achieve their goals
Support retail operations by managing customer accounts, collection activities, and the merchandising and maintenance of the store
Deliver best in class service when supporting the delivery of our products to customers homes
Manage accounts receivables by monitoring overdue accounts on a weekly basis
Full class driver's license with a driver's abstract in good standing
Ability to lift 50+ pounds and move large home goods is considered an asset

As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada.

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