- Analyze large datasets and prepare data for model development
- Develop and implement machine learning models to tackle sophisticated business problems, using a variety of algorithms and techniques
- Work closely with partners to gather requirements, design data models, and implement solutions that meet their needs.
- Codify processes/techniques/tools into standard methodologies for other data scientists
- Influence business partners to contribute to and adopt insights from analytics work
- Innovate and find creative ways to source data to support modeling efforts, using structured and unstructured data
- Stay up to date with industry trends and advancements in AI/ML and related technologies, continuously improving our reporting capabilities.
- You obsess about customers, listen, engage and act for their benefit.
- You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
- You thrive in teams and enjoy getting things done together.
- You take ownership and build solutions, focusing on what matters.
- You do what is right, work with integrity and speak up.
- You share your humanity, helping us build a diverse and inclusive work environment for everyone.
- An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field.
- Minimum of 3 years of experience solving high-impact business problems using data science.
- Excellent data wrangling, data preprocessing, and data visualization skills
- Proficiency in programming languages such as Python, R, and SQL and knowledge of agile solution development principles
- Practical experience with big data processing frameworks, and platforms such as Azure, Databricks, Spark.
- Excellent communication skills – able to translate sophisticated data science concepts to technical and non-technical partners.
- Track record of implementing models into production with business value.
- Previous experience working with customer analytics is an asset.
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
- Values-first culture: We lead with our Values every day and bring them to life together.
- Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
- Continuous innovation : We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.
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Data Scientist - Toronto, Canada - Company 1 - The Manufacturers Life Insurance Company
Description
Description
The Opportunity
We are seeking a motivated Data Scientist to join our Global Advanced Customer Analytics team at Manulife/John Hancock. As part of our Customer Experience (CX) initiative, you will be responsible for developing and implementing robust analytical solutions to identify actionable insights from customer data, enabling us to enhance our products and services to meet customer needs effectively.
Responsibilities
What motivates you?
What we are looking for
What can we offer you?
Our commitment to you
#LI-Hybrid
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges, and under '945' in Hong Kong.
Manulife is an Equal Opportunity Employer
Salary & Benefits
The annual base salary for this role is listed below.
Primary Location
Toronto, OntarioSalary range is expected to be between
$74,270.00 CAD - $137,930.00 CADIf you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.
