- Primary responsibility of providing on site servicing of Purolator Shipping System hardware / software, and client requirements within assigned territories.
- Responsible for the installation, removal, and demonstration of Purolator Shipping Systems in conjunction with role of Quality & Training Specialist
- Drive quality and automated solutions while ensuring 100% integrity of billing data is maintained.
- Support corporate revenue recovery initiatives.
- Ongoing administration of Customer Integration activities / sales support in assigned area.
- Required operation of Purolator vehicle to/from client sites, meetings, etc.
- Other duties as required.
- Community college diploma or equivalent experience
- Excellent customer relations skills
- Excellent presentation skills
- Sound computer and related peripherals technical troubleshooting skills
- Advanced knowledge of PC based computer hardware and software including networks
- A+ certification
- Lenovo certification preferred
- Knowledge and experience with MySql / Windows 7 & 10 required
- Familiarity with Microsoft Office and Windows software
- Knowledge of Purolator Sales, ESS, and Sales training an asset
- Quick to understand, learn and apply Purolator's automated solution offerings (WebServices, API, Custom Development).
- Class 5 MB driver's license or equivalent
- Must be able to lift and carry computer equipment in and out of client sites, depots and repair centers.
- Ability to travel outside of assigned area
- To have the ability to be bilingual to speak and write in French and English is an asset
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Specialist IT Field Services/Specialiste service IT en region - Edmonton, Canada - Purolator Inc
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