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    Client Manager - Ottawa, Canada - Groom & Associates(és)

    Groom & Associates(és)
    Groom & Associates(és) Ottawa, Canada

    1 week ago

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    Description

    Title: Client Manager – Commercial Insurance

    Status: Full-time, Permanent

    Location: Ottawa, ON (Hybrid)

    Salary: Competitive + Bonus + Benefits

    We are looking for a positive and professional individual to join our team as Client

    Manager. To succeed in this position, you must be detail-oriented, highly organized, and

    passionate about exceptional client service. The role will involve intricate collaboration

    with other team members, particularly the Account Administrator and Account Executive.

    Responsibilities:


    • Managing a portfolio of predominantly technology industry clients, building relationships based on trust and Expertise.


    • Handling overall account management, including renewals, mid-term changes, remarketing, contract reviews and claims.


    • Working closely with the Account Executive in identifying client exposures, strategizing on program structure, and recommending ongoing coverage improvements.


    • Collaborating with the Account Administrator to coordinate documentation requirements and identify overall account support needs.


    • Actively participating in new client opportunities, including analyzing pre-existing insurance programs and formulating recommended improvements.


    • Developing professional relationships with underwriters and negotiating on a win-win basis.

    Qualifications:


    • RIBO license required (or to be obtained within 4 months of employment).


    • A minimum of 5 years commercial insurance experience, preferably within the Technology industry.


    • Completion of University degree is preferred.


    • Strong organizational skills with a high degree of attention to detail.


    • Ability to build and maintain positive relationships with key business partners and clients.


    • Comfortable with problem-solving, critical thinking, and decision-making.


    • Excellent communication skills (both verbal and written).


    • Aptitude towards teamwork and adaptability.


    • Ability to effectively participate in multiple projects and meet deadlines.


    • Strong knowledge of Microsoft Office suite of programs.

    We thank all candidates for showing interest in this role; however, only retained candidates will be contacted.

    For more information on our recruitment services, please visit our website

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