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    Support Analyst - Thunder Bay, Canada - beBee Professionals

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    Customer Support Representatives Freelance Customer Service / Support
    Description
    BeBee Professionals is looking for a Support Analyst to join our team in Thunder Bay.

    The successful candidate will be responsible for providing technical support to our customers and ensuring that our products and services are running smoothly.


    The ideal candidate should have a degree in Computer Science or a related field, as well as experience in customer service and technical support.

    The candidate should also have excellent problem-solving and communication skills, and be able to work independently and as part of a team.


    The Support Analyst will be responsible for:

    • Troubleshooting technical issues and providing solutions to customers
    • Responding to customer inquiries in a timely and professional manner
    • Maintaining customer records and updating customer information
    • Identifying and resolving system issues
    • Developing and implementing processes to improve customer service
    If you are interested in this position and meet the requirements, please apply on beBee. We look forward to hearing from you


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