- Reports to the Team lead and Supervisor to support parking operations
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Answer incoming calls and emails in an efficient manner
- Redirect customers to appropriate teams and/or departments as needed
- Follow company communication procedures, policies, and guidelines at all times
- Responds immediately to all reports concerning damage to equipment, and places E-service as needed
- Observe security monitors to ensure no criminal activity occurs and report any activity to management
- Balance cash records at end of shift and manage parking records during shift
- Troubleshooting parking equipment issues at the site level
- I-PASS Enrolling /canceling payroll staffs and sending the list to payroll
- Complete additional duties assigned by manager
- Assertive and self-motivated disposition
- Strong organizational skills
- Excellent communication skills: ability to explain complex solutions and processes clearly to others
- Collaborative and demonstrates strong interpersonal skills
- Self-managed while accurately following instructions
- Ability to multitask effectively and stay positive and professional under high-pressure fastpaced environments
- Adaptable and flexible
- Neat appearance with a professional and positive attitude
- High School Graduate or higher education
- Basic Computer skills – Windows, MS Office
- Customer service experience, inclusive attitude and openness to diversity, is an asset
- Excellent customer service skills
- Extremely professional with excellent interpersonal, relationship, and communication skills (written and oral)
- Positive attitude and empathy for clients
- Solid problem solving and decision-making skills
- Strong team player with the ability to develop and maintain relationships with internal and external customers
- Valid driver's license and vehicle preferred.
-
Customer Care Associate
Found in: Talent CA C2 - 2 days ago
Precise Parklink Hamilton, Canada Full time (Temporary) afterward potentially Part time or On-callCompany Description: · As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transi ...
-
Customer Care Associate
Found in: beBee S2 CA - 1 week ago
Definity Careers Waterloo, Canada Full timeWhat can you expect in this role · Your shift will be scheduled between 8:00AM and 8:00PM EST · Respond promptly and professionally to incoming inquiries by telephone, or email · Taking ownership of each call, handling it until resolution is reached, which includes follow-up, as ...
-
Phlebotomist - Donor Care Associate
Found in: Talent CA C2 - 4 days ago
Canadian Blood Services Waterloo, CanadaJob category: Laboratory and phlebotomy · Job posting ID: 5407 · Employment status: Regular part-time · Position's anticipated start date: · Possible schedule/FTE: 0.3 · Number of positions available: 2 · Classification: BT OPSEU 210 · Salary/Rate of pay: 26.99 · Application ...
-
Phlebotomist - Donor Care Associate
Found in: Talent CA C2 - 4 days ago
Canadian Blood Services Waterloo, Canada Regular Part timeJob category: Laboratory and phlebotomy · Job posting ID: 5407 · Employment status: Regular part-time · Position's anticipated start date: · Possible schedule/FTE: 0.3 · Number of positions available: 2 · Classification: BT OPSEU 210 · Salary/Rate of pay: 26.99 · Applica ...
-
Bilingual Customer Care Associate
Found in: beBee S2 CA - 1 week ago
Definity Careers Waterloo, Canada Full timeWhat can you expect in this role · Must be Fluent English and French · Your shift will be scheduled between 8:00AM and 8:00PM EST · Respond promptly and professionally to incoming inquiries by telephone, or email · Taking ownership of each call, handling it until resolution is r ...
-
Registered X-Ray Technologist
Found in: Indeed CA C2 - 8 hours ago
Hamilton Health Sciences Brantford, Canada Full time\*\*Note: Posted wage rates are as of April, 2022. HHS is currently in negotiations to renew our Collective Agreement with OPSEU Local 273. Any increases to wage rates that may come as a result of negotiations, will be retroactively applied once negotiations are completed, and a ...
-
Logistics & Transportation Specialist
Found in: Appcast CA A2 P - 3 days ago
Aspire Bakeries Brantford, Canada OtherAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...
-
Support services assistant
Found in: Jooble CA O C2 - 3 days ago
Victorian Order of Nurses Brantford, ON, Canada Part timeClient Service Associate (CSA) - Planning and Scheduling - Part Time 0.Looking for a career in health care that provides you with an opportunity to make a difference in your community? · If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced e ...
-
Nurse Practitioner
Found in: Jooble CA O C2 - 3 days ago
UNAVAILABLE Brantford, ON, CanadaJob Description · CARE AND BE CARED FOR – THIS IS YOUR HOME Are you a Nurse Practioner that is able to provide leadership, clinical case consultation and direct clinical care to adult clients and their family/caregivers who require hospice palliative care? Are you seeking a rew ...
-
Client Service Associate
Found in: Jooble CA O C2 - 3 days ago
Victorian Order of Nurses Brantford, ON, Canada Part timeClient Service Associate (CSA) - Planning and Scheduling - Part Time 0.4 Description · Looking for a career in health care that provides you with an opportunity to make a difference in your community? · If you are tech-savvy, customer service-oriented, and enjoy problem-solving ...
-
Research Technologist
Found in: Jooble CA O C2 - 3 days ago
Hamilton Health Sciences Brantford, ON, Canada Full timeHHS is currently in negotiations to renew our Collective Agreement with OPSEU Local 273. Unit Summary* · The Department of Diagnostic Imaging supports a high volume of diverse adult and pediatric patients and families, providing service within Radiology, CT Scan, MRI, Nuclear Med ...
-
Logistics Coordinator, International Logistics
Found in: Jooble CA O C2 - 3 days ago
Energy Jobline ZR Brantford, ON, CanadaAspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from beloved brands like ...
-
Athletic Therapist/Performance Coach Hybrid
Found in: Jooble CA C2 - 2 days ago
Movati Athletic (Group) Inc Brantford, ON, Canada Full timeThis hybrid role as an Athletic Therapist and Performance Coach is responsible for providing members with customized Athletic Therapy and Personal Training programs, knowledge, motivation and coaching to achieve their personal fitness goals. The Athletic Therapist and Performance ...
-
Logistics & Transportation Specialist
Found in: ZipRecruiter CA C2 - 3 days ago
Aspire Bakeries Brantford, CanadaJob Description · Aspire Bakeries is a North American baking company with a leadership position in specialty frozen baked goods. Formed from leading bakery companies, its innovative food portfolio includes breads, artisan breads, buns, cookies, donuts, muffins and pastries from b ...
-
Respiratory Therapist
Found in: Talent CA C2 - 3 days ago
Home and Community Care Support Services Brantford, Canada Full timeJob Description · CARE AND BE CARED FOR – THIS IS YOUR HOME · Are you an experienced Respiratory Therapist, seeking a rewarding career that cares for others, in a professional practice that cares for you? You're looking in the right place. · As a Respiratory Therapist , you w ...
-
Retail Store Associate
Found in: Talent CA C2 - 3 days ago
Savers Brantford, Canada Full timeDescription · Position at Value Village Job Title: Retail Store Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champio ...
-
Merchandise Processing Associate
Found in: Talent CA C2 - 3 days ago
Savers Brantford, Canada Full timeDescription · Position at Value Village Job Title: Merchandise Processing Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is ...
-
Merchandise Processing Associate
Found in: Talent CA C2 - 3 days ago
Savers Brantford, Canada RetailJob Title: Merchandise Processing Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future whe ...
-
Sales Floor Associate
Found in: Talent CA C2 - 3 days ago
Savers Brantford, Canada RetailJob Title: Sales Floor Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondha ...
-
Customer Service Associate
Found in: Talent CA C2 - 3 days ago
Savers Brantford, Canada Full timeDescription · Position at Value Village Job Title: Customer Service Associate · Who we are: · As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to cha ...
Customer Care Associate - Regional Municipality of Niagara, Canada - Precise Parklink
Description
Company Description:
As Canada's parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.
Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.
Job Summary:
The Customer Care Associate reports to the Team lead/Supervisor. The Customer Care Associate provides guidance for customers entering the parking facility and provide customer assistance as needed.
Location: Hamilton and Niagara region
Employment: Part-time
Hours: Hours to be discussed during interview.
Compensation: Hourly.
Essential Duties and Responsibilities:
Mandatory Attributes:
Skills & Qualifications: