- Must be Fluent English and French
- Your shift will be scheduled between 8:00AM and 8:00PM EST
- Respond promptly and professionally to incoming inquiries by telephone, or email
- Taking ownership of each call, handling it until resolution is reached, which includes follow-up, as necessary to ensure that the actions promised to the caller are completed
- Establish and maintain good rapport with customers by using positive language and anticipating their needs
- Gather all necessary information, inputting it accurately into company database
- Provide the insured with basic information on coverage, and arrange any necessary supplemental services
- Provide data tracking support and manage spreadsheets What do you bring to the role?
- Exceptional communication skills, both verbal and written
- Strong customer service, problem solving and resolution skills
- Proven ability to multi-task and think on your feet in a fast-paced environment
- Ability to work independently and in a team environment
- Strong attention to detail to ensure accuracy of information
- No insurance industry experience required
- High degree of proficiency with English required to service customers, both internal to the company and external, across Canada.
-
Customer Logistics Associate Vision Care
1 week ago
Johnson & Johnson Markham, CanadaJohnson & Johnson Vision, a member of the Johnson & Johnson family of companies, is recruiting for Customer Logistics Associate Vision Care, located in Markham, Ontario. · **Responsibilities**: · - Actively listens and problem solves to find effortless resolutions to customer iss ...
-
Phlebotomist (Donor Care Associate)
4 days ago
Canadian Blood Services Mississauga, Canada**Job category**: Laboratory and phlebotomy · **Job posting ID**: 5818 · **Employment status**:Regular part-time · **Position's anticipated start date**: · **Position's anticipated end date**: position 1) & position 2) · **Number of positions available**:1 · **Classification**:B ...
-
Canadian Blood Services Mississauga, Canada**Job category**: Laboratory and phlebotomy · **Job posting ID**: 5819 · **Employment status**:Temporary part-time · **Position's anticipated start date**: · **Position's anticipated end date**: position 1) & position 2) · **Number of positions available**:4 · **Classification** ...
-
Definity Financial Corporation Mississauga, CanadaJob ID : 6790 · Category : Claims · Brand : Definity · Regular/Temporary : Regular · Fulltime/Parttime : Full Time · Location : Mississauga, Canada · Definity includes some of Canada's most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insu ...
-
Customer Care Associate
6 days ago
Canlan Sports Etobicoke, CanadaCanlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and ...
-
Customer Care Associate
1 day ago
Canlan Sports Oakville, CanadaCanlan Sports is the largest private-sector owner and operator of recreational sports complexes in North America. The company's success in the sports and recreation industry is attributed to a focus on innovative programming, service excellence, world-class sports communities, an ...
-
Customer Care Associate
1 week ago
Hypercare Inc. Toronto, Canada**Background** · Hypercare is a mobile and web communication and collaboration platform for healthcare professionals to help alleviate many of the time-wasting frustrations that clinicians face on a daily basis. The solution allows for real-time scheduling, on-call management and ...
-
Customer Care Associate
6 days ago
Sago Mini Toronto, Canada Part timeSago Mini is an award-winning publisher of preschool apps and toys worldwide. We are supported by a team of artists, designers, developers, product managers, thinkers, and doers devoted to play. With over 100 million downloads, three subscription services, and 40+ apps, Sago Mini ...
-
Associate, Client Care
1 week ago
CBRE Toronto, CanadaPosted- 31-Jul-2023- Service line- REI Segment- Role type- Full-time- Areas of Interest- Investment Management- Location(s)- Toronto - Ontario - Canada**About the role**: · - Support Client Solutions in the marketing of private infrastructure to clients in institutional and HNW c ...
-
Customer Care Associate
6 days ago
Precise ParkLink Inc. Toronto, Canada**Company Description**: · As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public tra ...
-
Customer Care Associate
1 week ago
Canlan Sports Scarborough, CanadaCanlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and ...
-
Customer Care Associate
2 days ago
York Region Concord, Canada**Job Description**: · **POSITION PURPOSE** · Reporting to the Supervisor, Access York Contact Centre Operations, is responsible for representing York Region as a Customer Ambassador by embodying the customer experience strategy in delivering an exceptional in-person experience a ...
-
Vision Care Associate
4 days ago
Walmart Canada Guelph, Canada**Position Summary... **:To assist Vision Centre and Opticians in the operation of the VC. To serve customers and total store with inquiries and provide customer service. · **What you'll do...**: · 1. Greet customers and answer phones. · 2. Help with the bookings of eye appointme ...
-
Customer Care Associate
6 days ago
Shaw-Almex Industries Limited Stoney Creek, Canada**Company Profile**: · Industry leader and innovator in the design and manufacturing of a full range of vulcanizers and presses for splicing all types of belting and stationary presses for fabrication of flat and profile conveyor belting. Over a dozen corporate facilities and a n ...
-
Associate Customer Care Representative
3 days ago
Agricorp Guelph, CanadaAgricorp is looking for **Associate Customer Care Representatives **to join our Customer Care Services department in the Program Delivery division. These are summer student positions. · **The Role**: · The Associate Customer Care Representatives (ACCR) provides critical front-lin ...
-
Phlebotomist (Donor Care Associate)
4 days ago
Canadian Blood Services Richmond Hill, Canada**Job category**: Laboratory and phlebotomy · **Job posting ID**: 5816 · **Employment status**:Regular part-time · **Position's anticipated start date**: · **Possible schedule/FTE**:0.3 · **Number of positions available**:2 · **Classification**:BT OPSEU 5103 · **Salary/Rate of p ...
-
Phlebotomist (Donor Care Associate)
6 days ago
Canadian Blood Services Ancaster, Canada**Job category**: Laboratory and phlebotomy · **Job posting ID**: 4875 · **Employment status**:Regular part-time · **Position's anticipated start date**: · **Possible schedule/FTE**:0.3 · **Classification**:BT OPSEU 210 · **Salary/Rate of pay**:24.90 · **Application deadline**: ...
-
Customer Care Centre Associate
3 days ago
LifeLabs Toronto, CanadaLifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technolog ...
-
Bilingual Customer Care Associate
1 day ago
Definity Mississauga, Canada CasualJob Description · What can you expect in this role · Must be Fluent English and French · Your shift will be scheduled between 8:00AM and 8:00PM EST · Respond promptly and professionally to incoming inquiries by telephone, or email · Taking ownership of each call, handling it unt ...
-
Customer Care Associate/ Patrol Officer
5 days ago
Precise ParkLink Inc. Toronto, Canada**Company Description**: · As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public tra ...
Bilingual Customer Care Associate - Mississauga, Canada - Definity Careers
Description
What can you expect in this role
Posting Range: $42,400 - $78,100