Host/hostess/expo - Toronto, Canada - Smoque N' Bones
1 week ago
Description
ABOUT US:
SmoQue N' Bones is a Toronto-born and bred boutique restaurant in West Queen West's heart. We bring the Southern-inspired BBQ back to the neighbourhood 12 months a year
Our new flagship location on historical Baldwin Street will offer our team and customers a rustic hospitality experience of energetic people with great BBQs.
Our team is humble and kind, and we are hiring Whether you're interested in a full-time career or a part-time position, we will recognize your contributions and support you in your personal and professional development.
We are hiring for a full-timeHost/_
Hostess_ position.
We are looking for someone who enjoys interacting with and welcoming our valued guests—who does well at greeting, organizing, and planning.
ROLE SUMMARY:
As a Host/Hostess, you will be responsible for greeting and seating guests, managing reservations, and ensuring a positive dining experience for all guests.
RESPONSIBILITIES:
- Uphold the SmoQue N Bones' respected Brand and provide an exceptional dining experience
- Greet and seat guests in a timely and efficient manner
- Manage reservations and waitlists internally and with all external thirdparty platforms (i.e., Uber Eats, Open Table)
- Provide excellent customer service and handle customer complaints or concerns
- Keep the dining area clean and organized.
- Assist with other duties as needed
- Plan large events ahead to ensure all aspects required are covered
QUALIFICATIONS:
- Food Safe, SafeCheck, Food Handler or equivalent (preferred)
- Available to work weekends, holidays, and nights
- Strong customer service skills
- Friendly and outgoing personality
- Ability to multitask and work in a fastpaced environment
- Good communication skills
- Prior experience in a similar role is preferred but not necessary
- Experience using platforms such as Open table, Uber Eats etc... is an asset
WHAT WE OFFER:
- A positive work environment
- Health benefits program offered at the end of the three (3)month probationary period
- Annual Bonus Opportunity
- Opportunity to learn and develop
Job Types:
Full-time, Part-time, Permanent
Salary:
$16.00-$18.00 per hour
Benefits:
- Extended health care
- Wellness program
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Hosting: 2 years (required)
- Customer service: 5 years (required)
Work Location:
One location
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