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    Network Specialist - Ontario, Canada - Meridian Credit Union

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    Description
    Toronto Corporate Office

    At Meridian our aspiration is to integrate our purpose into everything we do for people, the planet, and communities.

    This role is responsible for designing, managing, and supporting various network and voice technologies as well as external service providers to ensure that optimized, secure and reliable Network Infrastructure services are available to meet Meridian's needs today and it is positioned for future direction.

    This role requires the ability to work in a fast-paced often changing environment, and a varied network engineering skillset.

    Responsible for the Network design/implementation/support of all Meridian locations
    Define and execute maintenance plans as part of IT's preventive strategy for the stability and reliability of our Infrastructure
    Deploy networking solutions by using the Azure Portal and other methods, including PowerShell, Azure Command-Line Interface (CLI), and Azure Resource Manager templates (ARM templates)
    Develop and test new network architecture in response to business-driven requests for additional functionality
    Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with other specialists on network optimization
    Securing network systems by establishing and enforcing policies, and defining and monitoring access
    Reporting network operational status by gathering and prioritizing information and managing projects
    Configuration and administration of routing and switching equipment, hosted IP voice services, firewalls, SD-WAN solutions, load balancers and branch WiFi in line with IT security policies
    Capacity management and audit of IP addressing and hosted devices within data centers
    Assess workload, operational needs and ensure a balanced distribution across the Network Operations team
    Provide mentorship and expertise to less senior members to allow for knowledge growth and collaboration across the team
    Work with direct manager to determine work tasks that will help individuals with training and growth plans
    Supply direct manager with input into team and staff personal performance
    Assist in building and maintaining standard operating procedures for all assigned technologies
    Communicate issues in a timely manner and propose effective solutions to management with regards to 3 rd level technology incidents (including research, analysis, and troubleshooting of a variety of undefined problems)
    Engage with vendors to isolate and troubleshoot networking issues, identify root cause and apply a permanent fix
    Assist in identifying and escalating performance issues, and make recommendations on ensuring the existing infrastructure environment operates in accordance with our SLA's
    Tier 1 (Service Desk), Tier 2 (Client Services), Infrastructure & Cloud Operations, Information Security and Solutions Development
    Work on multiple projects simultaneously, ensuring that the infrastructure technology being implemented is compatible with current standards and aligned with future goals
    Liaising with project management teams, third-line infrastructure and Information Security specialists and service desk on a regular basis
    Assist in estimating time and resources for projects
    Assist with managing a complex multi-vendor technology infrastructure environment at data centers and head offices
    Assist in assessing resource requirements on corporate projects as required
    Provide input into and develop project plans as required.

    Due to 24/7 demand for availability of infrastructure an on-call support rotation is in place resulting in frequent requirement for unsocial hours.

    Professional who has the subject-matter expertise in network and voice technologies and experience to be an effective internal consultant
    Expertise on LAN, WAN, VXLAN, WLAN built on Cisco network infrastructure
    Expertise in planning, implementing, and maintaining Azure networking solutions, including hybrid networking, connectivity, routing, security, and private access to Azure services
    Experience with Network Load Balancers
    Experience in the implementation and administration of SD-WAN solutions
    Knowledge and hands on expertise on PaloAlto firewalls and Zero Trust Networking
    Detail knowledge of Windows Networking Services (DNS, DHCP, DFSR)
    Virtual Server Technologies Expertise
    Microsoft Windows server 2012\2016\2019
    SIP Trunking and Configuration
    Experience with Infrastructure monitoring and alerting software such as Solarwinds and System Center Operations Manager
    Virtual storage technologies, iSCSI and Fibre Channel
    Solid Infrastructure Design, Planning, and Documentation Skills
    Non-Technical Skills
    10 + years' related industry/professional experience with implementing and managing technologies in a complex, multi-platform computing/network environment with responsibility for problem identification and resolution
    ~ Office Location:
    Toronto OR St. Catharines Corporate Office

    Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.

    Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
    This isn't your typical "corporate" job.

    Meridian is Ontario's largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members.

    Meridian has more than 75 years of banking history and is 100% owned by its members.

    With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members.

    With over 2000 employees and corporate offices located in Toronto and St.

    Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve.

    Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.

    Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported.

    We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.

    Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

    Thank you for your interest in Meridian Credit Union.
    #

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