Jobs
>
Toronto

    Floor Supervisor - Toronto, Canada - Legends

    Legends
    Legends Toronto, Canada

    3 days ago

    Default job background
    Full time
    Description

    LEGENDS

    Founded in , Legends is a premium experiences company with more than , full-time and , seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and Global Technology Solutions - offering clients and partners a -degree service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning and realizing exceptional experiences in sports and entertainment.

    THE ATTRACTION

    Illuminarium Experiences is a digitally delivered, global experiential entertainment brand. Illuminarium creates, produces, markets, and manages immersive entertainment spectacles that are presented in custom-designed venues called "Illuminariums". What museums are to art, cinemas to movies and concert halls to music, Illuminariums are to experiential entertainment. With venues of approximately , square feet and + foot high ceilings, Illuminarium finds existing real estate and then custom designs the interiors, installing state of the art projection and sound systems. The result: Illuminariums become reprogrammable immersive theaters that surround visitors in a sensory space of x sight, sound and scale unlike any other.

    THE ROLE

    As an Operations Supervisor at Illuminarium Toronto, you are responsible for delivering the ultimate experience for our guest. The Operations Supervisor supports and ensures the smooth operation of the Attraction, Box Office, and Merchandise Shop and may be requested to support the Food & Beverage Team. Key focal points of the role include service delivery, safety management and cash handling supervision. This is a hands-on, leadership role which engages directly with the wider team and guests. At Illuminarium, we strive to democratize experiences and thus our team members need to be alert and observant, making every guest feel acknowledged and taken care of.

    Key Tasks:

  • Ensure operations are executed according to the Operations & Merchandise Standard Operating Procedure
  • Supervise assigned personnel, evaluate performance, and develop each team member to his/her potential
  • Support, manage and innovate ticketing & merchandise operations; ensure proper cash handling procedures are followed at all times. Communicate new promotions, service programs, and operational aspects to team.
  • Support, manage and innovate guest service standards, guest engagement levels, and safety standards
  • Coordinate with management to continuously drive sales programs, service & safety programs
  • Maintain inventory management & proper inventory levels of all items required to successfully operate the location
  • Continuously drive sales, guest service, and safety standards, address any and all issues and pivot when needed to prevent, resolve, any guest concerns queries and complaints.
  • Manage performance of team members by preparing and communicating goals. Communicate progress/ opportunities for improvement to provide effective feedback.
  • Assist in the development of programs that result in increased guest satisfaction
  • Daily reporting, opening & closing of the attraction, inventory, and event management
  • Coordinate with management on innovation, service levels, and staffing requirements
  • Maintain product and service quality standards and anticipate guest needs/concerns
  • Perform other related duties, tasks, and responsibilities as required

    • QUALIFICATIONS

    To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • All applicants must be at least years of age
  • High school diploma or equivalent preferred.
  • Minimum of two years' experience in attractions, museum or visitor center; prior supervisory experience strongly preferred
  • Demonstrates an inspirational attitude that contributes to a positive team environment
  • Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance. Ability to learn and adapt quickly in a fast-paced team environment
  • Skilled in operating personal computers, POS systems, and various software packages including MS office
  • Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size
  • Energetic, self-motivated, welcoming demeanor, and excellent guest services skills required
  • Ability to operate independently and with discretion and work effectively under pressure
  • Ability to maintain reliable and consistent attendance and punctuality
  • Ability to walk and stand for extended periods of time; transfer between indoor and outdoor operations, must be able to handle, feel and reach, climb, balance, stoop, kneel and crouch
  • Ability to lift and carry items weighing - pounds, occasionally pounds
  • Must be flexible to work extended hours including late nights, weekends and holidays
  • Must be able to communicate effectively with colleagues, guests, and management
  • Practice safe work habits, follow all safety policies and procedures and regulations including but not limited to Legends' COVID Preparedness Plan and Standard Operating Procedures, complete company-wide safety training and any additional job specific safety training.
  • Follow and encourage your team to follow all safety policies and procedures, looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.
  • Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

    • Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

  • Pragmatic Play

    Floor Supervisor

    3 days ago

    Pragmatic Play Toronto, Canada

    **Description**: · **About Us**: · Pragmatic Play is a leading game developer providing player favourites to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, we offer a multi-product portfolio of award-winnin ...

  • Legends Music - Budweiser Stage, Toronto, ON

    Floor Supervisor

    17 hours ago

    Legends Music - Budweiser Stage, Toronto, ON Toronto, Canada

    **Company Overview**: · Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ...

  • PInnacle Caterers

    Floor Supervisor

    6 days ago

    PInnacle Caterers Toronto, Canada

    Supervisor of Staff and Operations in executive suites during Maple Leaf and Raptors games and concerts. Previous hospitality experience necessary. ...

  • Over the Rainbow

    Sales Floor Supervisor

    1 day ago

    Over the Rainbow Toronto, Canada

    Over the Rainbow is seeking an experienced & quick-learning Sales Floor Supervisor for our incredible retail store. Over the Rainbow is considered Toronto's best premium denim shopping destination for over 40 years. Our company is an independent, family-owned store focused on pro ...

  • JD Sports Canada

    Floor Supervisor

    1 week ago

    JD Sports Canada Scarborough, Canada

    **Department**: Retail Stores · **Location**: Scarborough Town Centre, ON · **Workplace Type**: On-site · **Job Type**: Part-time, Permanent · **The Team**: · JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded con ...

  • The North Face

    Floor Supervisor

    5 days ago

    The North Face Vaughan Mills, Canada

    Supervisor · - As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize ...

  • Pragmatic Play

    Floor Supervisor

    4 days ago

    Pragmatic Play North York, Canada

    About Us: · Pragmatic Play is a leading game developer providing player favorite's to the most successful global brands in the iGaming industry. Powering up new possibilities of play through one single API, we offer a multi-product portfolio of award-winning slots, live casino, b ...

  • Vans

    Floor Supervisor

    3 days ago

    Vans Mississauga, Canada

    Supervisor · As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. You foster a positive and inclusive work environment a ...

  • teamworkonline

    Floor Supervisor

    3 weeks ago

    teamworkonline Toronto, Canada

    Company Overview: · Legends is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensu ...

  • PVH

    Floor Supervisor

    1 day ago

    PVH Toronto, Canada Part time

    Design Your Future at PVH · Floor Supervisor - Part-Time - TOMMY HILFIGER FLOOR SUPERVISOR · REPORTS TO: Store Manager · SUMMARY: The Floor Supervisor's primary function is to assist and support the Store and Assistant Manager in all aspects of the store, including all pers ...

  • The Cadillac Fairview Corporation Ltd

    Floor Supervisor

    5 days ago

    The Cadillac Fairview Corporation Ltd Ontario, Canada

    To provide assistance in the management of efficient operations of a major Shopping Centre, including small project management, while directing and coordinating the activities of staff and the services provided by architects, consultants, contractors and suppliers. · Provide reg ...

  • DelMonte Hotel Group

    Floor Supervisor

    1 day ago

    DelMonte Hotel Group Toronto, Canada Full time

    LEGENDS · Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and ...

  • teamworkonline

    Floor Supervisor

    3 days ago

    teamworkonline Toronto, Canada

    LEGENDS · Founded in 2008, Legends is a premium experiences company with more than 1,500 full-time and 30,000 seasonal team members globally. Legends has six divisions operating worldwide - Global Planning, Global Sales, Hospitality, Global Partnerships, Global Merchandise, and ...

  • Healthy Planet

    Retail Floor Supervisor

    5 days ago

    Healthy Planet Milton, Canada

    We're looking for a dynamic Supervisor who embodies awesomeness and knows how to lead by example. You bring a strong background in retail sales, leadership and a passion for natural wellness to the team. · Our dynamic and talented Supervisor leverage their leadership skills, reta ...

  • Talize

    Retail Floor Supervisor

    2 days ago

    Talize North York, Canada Full time

    **About Us**: · Talize is a proudly Canadian owned and operated national for-profit retailer offering quality resale apparel and housewares at unbeatable prices. As Canada's newest and most unique shopping experience we offer new, like-new, and vintage items all under one roof. T ...

  • City of Brampton

    Gymnastics Floor Supervisor

    4 days ago

    City of Brampton Brampton, Canada

    **Job Description**: · **JOB TITLE**: Gymnastics Floor Supervisor · **DEPARTMENT**: Community Services · **NUMBER OF POSTIIONS**: 2 · **JOB STATUS & DURATION**: Part-time, seasonal and temporary · **HOURS OF WORK**:variable hours; 24 hours a week · **LOCATION**: UNDEFINED · **HOU ...

  • Maro Flooring Inc

    Floor Covering Supervisor

    6 days ago

    Maro Flooring Inc Mississauga, Canada

    Work Term: Permanent · - Work Language: English · - Hours: 30 to 40 hours per week · - Education: No degree, certificate or diploma · - Experience: 2 years to less than 3 years · **Work site environment**: · - Outdoors · - Noisy · **Work setting**: · - Construction · - Relocation ...

  • Real Flooring Inc.

    floor covering supervisor

    2 days ago

    Real Flooring Inc. Toronto, Canada

    Education: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Supervise workers and projects · Co-ordinate and schedule activities · Set up machines and equipment · Estimate costs and materials · Requisition or order materials, equipment and su ...

  • Real Flooring Inc.

    floor covering supervisor

    1 day ago

    Real Flooring Inc. Toronto, Canada

    Education: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Supervise workers and projects · Co-ordinate and schedule activities · Set up machines and equipment · Estimate costs and materials · Requisition or order materials, equi ...

  • Vans

    Part-time Floor Supervisor

    1 week ago

    Vans Mississauga, Canada Part time

    As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. You foster a positive and inclusive work environment and provide sa ...