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    Customer service representative needed ASAP - Calgary, AB, Canada - About Staffing Ltd.

    About Staffing Ltd.
    About Staffing Ltd. Calgary, AB, Canada

    1 week ago

    Default job background
    Description
    Connecting you to Information Technology jobs in Calgary
    ABOUT STAFFING recruiters are Alberta's experts in connecting candidates withInformation Technologyjobs. We focus on temporary, direct hire and temporary-to-direct hire placements in the corporate, industrial, management, and technical fields.

    We specialize in providing solutions for organizations that urgently need positions filled or that require confidentiality, which means you receive exclusive access to opportunities often unavailable anywhere else.

    About Staffing's recruitment specialists believe in a human-to-human approach to hiring.

    We read your resume, conduct person-to-person interviews, and make our matches to jobs based on what will benefit both the employee and the employer.

    As Master's at Matching Culture , we can connect you with an extensive network of reputable employers. We evaluate each employer's expectations, opportunities, and qualification and skill requirements, as well as their corporate culture.

    We use this information to do our best to place you in a position that aligns with your goals, motivations, personality, and values.

    Job ID: 42257


    Job Type:
    Direct Hire

    Category:
    Information Technology – Customer Service Representatives


    Location:
    Calgary, Alberta

    Our favourite SE Calgary client, specializing in the finance industry, is seeking two rock star Customer Service Representatives (CSR) to join their tight knit team.

    The current available shifts include a full time overnight shift (12AM – 8AM) and a part time evening shift (4PM – 12AM).

    This role requires self-sufficient, self-motivated, and resourceful candidates who can think outside of the box with A-Z troubleshooting skills.

    The ideal candidates will possess a good depth of knowledge and / or experience in customer service, ideally in a tech support or finance setting.

    They must be confident, analytical and resourceful in order to properly support clients, vendors and the rest of the customer service team.


    Duties and Responsibilities:
    The key job functions are:
    Handling vendor and client relations, over email, online chat, and phone
    Problem-solving and troubleshooting
    Handling tech support / customer service duties
    Responding to written inquiries in a professional manor
    Manually processing payments, transferring funds, and posting electronic payments
    Administrative tasks as needed


    Education:
    High school diploma/equivalent
    Post secondary in related field (asset)


    Qualifications:
    Valid driver's license and reliable vehicle
    A satisfactory criminal record check is required
    A satisfactory credit check is required
    Strong computer literacy
    Exceptional written communication skills


    Experience:
    Previous experience in a customer service position is required
    Previous experience in a tech support position is considered an asset


    Skills:
    Strong analytical nature
    Ability to work autonomously
    Loyal, eager, and willing to learn and grow within the role
    Self-starter with strong problem-solving skills
    Strong task accuracy and ability to troubleshoot effectively

    Base Salary:
    $17 – 20 per hour
    Salary is based off experience
    Health benefit package provided
    RRSP matching program
    Bonuses
    Free parking


    Work Hours:
    Full-time overnight shift: Sun – Thurs OR Tues – Sat (weekend availability required), 12:00AM – 8:00AM
    Part-time evening shift: Fri – Sun (weekend availability required), 4:00PM – 12:00AM


    Remote Work:
    ~ This position is not remote and required to be on-site.


    Additional Notes:
    This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
    All applicants must be authorized to work in Canada to be considered for employment.

    The About Staffing Team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer's needs.

    Equity. Diversity. Inclusion. At About Staffing EDI has always been a business priority and is continually upheld in our business practices. We accept applications from everyone, and pride ourselves on being an equal opportunity employer.

    We are inclusive, we listen and treat others with respect and sincerity, no matter the visible or invisible differences.

    We are committed to fostering an environment where everyoneisheard and valued. You Be You—we insist.
    More on About Staffing
    Since 1996, About Staffing has been connecting exceptional candidates with Canada's greatest employers from all industries and sectors. We take pride in making meaningful workplace connections and invite you to join the About Staffing community of professionals.
    Frequently Asked Questions
    What happens after I apply?
    Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer's requirements, a recruiter may be in touch to begin the recruitment process.
    If you don't hear from us, do not be alarmed. A recruiter will keep your resume on file for future opportunities.

    If and when a position vacancy becomes available and you meet the requirements, a recruiter will reach out to begin the recruitment process.

    Please note we are only contacting applicants who meet the employer's needs of the positions we are actively working on.

    We are constantly posting information technology jobs so check back with us regularly.
    For more FAQs, feel free to stop by our job seeker page .
    Please reference
    Job ID: 42257
    in your application.

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