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    data entry clerk - Winnipeg, Canada - Contact Centre Growth Corp

    Contact Centre Growth Corp
    Contact Centre Growth Corp Winnipeg, Canada

    Found in: Talent CA 2 C2 - 1 week ago

    Default job background
    Description
    • Durée de l'emploi: Permanent
    • Langue de travail: Bilingue
    • Heures de travail: 35 to 40 hours per week
    • Education:
    • Expérience:

      • Education

    • Secondary (high) school graduation certificate
    • or equivalent experience

      • Work setting

    • Private sector
    • General office

      • Tasks

    • Receive and register documents for data entry
    • Enter data according to specified format
    • Transfer data between software
    • Verify accuracy and completeness of data
    • Store, update and maintain databases
    • Classify, label and store diskettes/ disks and tapes of data
    • Transfer handwritten data to Excel or Word documents
    • Address customers' complaints or concerns
    • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
    • Receive payments
    • Issue receipts and other forms
    • Arrange for refunds and credits
    • Answer inquiries and provide information to customers
    • Answer written and oral inquiries
    • Receive and log complaints

      • Type of data entry

    • Alpha-numeric

      • Computer and technology knowledge

    • Database software
    • Spreadsheet
    • Internet
    • MS Windows
    • Google Drive

      • Technical terminology

    • Business

      • Type of experience

    • Call centre

      • Security and safety

    • Criminal record check

      • Work conditions and physical capabilities

    • Fast-paced environment
    • Repetitive tasks
    • Attention to detail

      • Personal suitability

    • Initiative
    • Efficient interpersonal skills
    • Flexibility
    • Team player
    • Excellent oral communication
    • Excellent written communication
    • Client focus
    • Dependability
    • Judgement
    • Reliability
    • Organized
    • Ability to multitask
    • Punctuality
    • Quick learner
    • Honesty

      • Screening questions

    • Are you currently a student?
    • Are you currently legally able to work in Canada?
    • Do you have previous experience in this field of employment?
    • Do you have the necessary equipment for remote work (i.e. internet, home office, etc.)?
    • What is the highest level of study you have completed?

      • Experience

    • 1 year to less than 2 years

      • Health benefits

    • Dental plan
    • Health care plan
    • Vision care benefits
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