- Support GCS Value Proposition every day and with every interaction by providing excellent customer and stakeholder communication on claim matters
- Provide superior customer service to our clients and stakeholders
- Investigate, evaluate and settle Auto BI, Commercial General Liability Casualty and possibly some PD liability / E&O/ US claims with claimants or their representatives
- Ability to handle a varied pending, including files in both pre-litigation and litigation as well as the possibility of out-of-province claims.
- On litigation files, work in partnership with defence counsel to develop and implement strategies for bringing files to a timely and cost effective resolution
- High level of comfort dealing directly with key clients and broker on all claim related issues and other assistance as required
- Interpret and confirm insurance coverage using background knowledge of relevant case law combined with a thorough understanding of policy wordings
- Ensure file reserves are set on a timely and accurate basis, in line with company protocols
- Maintain control over expenses through pro-active handling techniques
- Review and analyse Third Party Adjuster other external reports to ensure proper disposition of claims with view to manage costs and provide exceptional customer service;
- Provide instructions to vendors and TPA's to adjust claims;
- Ensure vendors and TPA's adhere to company policies and procedures;
- Clearly document and summarize file activity
- Understand and adhere to Aviva's claim procedures and guidelines
- Ability to communicate and work well with other departments within Aviva
- CIP or FCIP Industry designation preferred
- University Degree or College Diploma or equivalent Casualty technical work experience
- 7 + years previous claims experience;
- 5 + years of experience in Commercial Claims; with a strong knowledge of Casualty/Personal Lines
- Exposure to US claims/ E&O/ PD liability claims an asset
- Client interaction experience
- Technical competence in Commercial insurance
- Excellent verbal and written communication skills
- Computer proficiency; Excel, Word, PowerPoint, Outlook, ClaimCenter
- Sound decision making and problem solving skills
- Stand as an expert and provide in-depth advice to customers and other stakeholders for GCS
- Understand what matters to our customers
- Think critically and coordinate with all stakeholders to ensure you receive the best outcomes.
- You are hardworking and a self-motivated problem-solver
- Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Our vacation package starts at 4 weeks + the opportunity to buy an extra week.
- Exceptional Career Development opportunities.
- We'll support your professional development education
- Hybrid working model
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Casualty Claims Specialist
4 days ago
Aviva Oakville, CanadaIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. · We are looking for a passionate, driven and trustworthy individual to join our Global Corporate & Specialty ...
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Claim Operations Specialist
1 week ago
The Travelers Companies, Inc. Oakville, Canada- Who Are We? · - Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to b ...
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Specialist, Claim Operations
1 week ago
The Travelers Companies, Inc. Oakville, CanadaWho Are We? · - Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be ...
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Casualty Claims Specialist
4 days ago
Aviva Oakville, CanadaIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence · Does this sound like you? Come join our team · What you'll do: · - Primarily Ontario based Auto BI, CGL slip ...
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Commercial Auto Claims Specialist
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The Travelers Companies, Inc. Oakville, Canada- Who Are We? · - Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to b ...
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Claims Specialist
3 days ago
AXIS Insurance Toronto, CanadaThis is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an ...
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Claims Specialist
4 days ago
Lawrie Insurance Group Inc. Hamilton, CanadaLawrie Insurance Group (LIG) is a **Great Place to Work**** and we want to share our bright future with you. LIG is a Canadian based, privately-owned leader in commercial and personal insurance, employee benefits, group retirement solutions and life and living benefits. As one of ...
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Claims Specialist
6 days ago
Munich Re Toronto, Canada**Claims Specialist (Group LTD)**: · The Claims Specialist reports to the AVP Claims and manages assigned claims and clients. The role valuates and proactively assists clients in enhancing their claim practices and performs client reviews and supports industry presentations / int ...
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Claims Specialist
1 week ago
WCG Services Toronto, Canada**Who we're looking for**: · **Role**:Claims Specialist · **Status**:Temporary Full-Time (5 Months - January to May 2024) · **Location**:Work from Home in Canada · Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you'll be responsible for answe ...
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Claims Specialist
2 days ago
XL Catlin Toronto, Canada**Flexible Work Eligible**: None · **DISCOVER your opportunity** · **Claims Specialist - Energy, Property, Construction Claims** · Toronto, Ontario · Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most comple ...
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Claims Specialist
1 week ago
Highlight Motor Freight Inc. Concord, CanadaConcord, ON · **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking ...
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Claims Specialist
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AXIS Insurance Toronto, CanadaThis is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an ...
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Claims Specialist
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Claims Specialist
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Swiss RE Toronto, Canada**About the Role** · Are you experienced in the handling of professional liability and casualty claims? Do you embrace the challenge of handling claims of all severity while providing market leading customer service? Are you motivated by working in a highly collaborative environm ...
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Claims Specialist
6 days ago
Highlight Motor Freight Inc. Concord, CanadaConcord, ON · **Highlight Motor Group** is one of the largest and fastest growing transportation companies in the GTA. As a result of our driven marketing approach and second-to-none work ethic, we are experiencing tremendous growth. To keep up with our growth, we will be seeking ...
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Claims Specialist
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Claims Specialist
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Specialist, Claims Administration
1 week ago
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Claims Document Specialist
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Senior Casualty Claims Specialist - Oakville, Canada - Aviva
Description
Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence
We are currently looking out a positive, enthusiastic, and driven Senior Casualty Claims Specialist in our Global Corporate & Specialty department. The successful candidate will have a multifaceted personality and thrive within a strong culture. They will seek out challenges in order to continually improve their knowledge and skills; while providing the outstanding service to the end customer.
Does this sound like you? Come join our team
What you'll do
What you'll bring
What you'll get
Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.
Senior Casualty Claims Specialist professionals in Oakville
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Claudia Ariza
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Riegel Leonor
Supply Chain Project Manager