Scheduling Coordinator - East York, Canada - S.R.T. MedStaff

S.R.T. MedStaff East York, Canada

5 days ago

Full time

Description

About S.R.T. MedStaff

S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff

Why Join S.R.T. MedStaff?

S.R.T. MedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:

Permanent full-time position in a reputable healthcare agency
Extensive customer service experience and ongoing education about patient care services
Competitive salary
Weekly direct deposit
Benefits package
RSP matching program
Team lunches and staff appreciation events
Dynamic, great team environment

Job Summary:

We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown. Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction.

Responsibilities:

In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.
Manage incoming requests to initiate service from referral sources and private patients.
Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. regarding service requests/changes and general inquiries.
Adjust patient schedules and share information with those in the patient's circle of care, as needed for the delivery of service.
Manage calls pertaining to patient feedback.
Obtain information on patient issues/concerns and forward to a manager/supervisor as per agency protocol.
Liaise with agency supervisors and other staff to communicate patient and/or agency information.

Qualifications:

University degree or post-secondary education preferred.
Previous work experience in a customer service setting and/or call center setting.
Strong customer service and communication skills, both verbal and written.
Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset.
Effective organizational and problem solving skills with ability to prioritize tasks.
Ability to learn quickly and adapt in a multitasking, fast-paced, and changing environment.
Proficiency with Information Technology: Microsoft Office applications and Internet.
Medical terminology and a second language are considered assets.

We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.

vUku1b7jqg

Dental Schedule/financial Coordinator

3 weeks ago

East York Dental Center East York, Canada

**Responsibilities**: · - Answering phones · - Warmly greet patients, be engaging yet able to focus at the task at hand. · - Scheduling appointments · - Dealing with insurance companies · - Payment processing · - Various administrative support to the dentists and staff · Qualific ...
Dental Receptionist/schedule Coordinator

3 weeks ago

Newmarket Dental Care Newmarket, Canada

Are you looking for a Full-time Dental Administrative Opportunity? · Our office is looking for an enthusiastic, motivated individual to join our team as a Dental Receptionist/Schedule Coordinator. (1 year experience required). · This position requires · - Highly organized, quick ...
Scheduling & Logistic's Coordinator

3 weeks ago

Spectra Anodizing Ltd Bradford, Canada

**_SPECTRA_** is an ISO registered world class full service aluminum parts supplier engaged in extruding shapes from raw aluminum billet, then finishing, fabricating, packaging and shipping of our material worldwide. With 5 manufacturing facilities in Ontario we have an opening a ...
Master Scheduler/qms Coordinator

2 days ago

Connect Force Inc Newmarket, Canada

Communicated effectively with cross-functional teams including Customer Service, Production, Quality, and Maintenance to ensure alignment with production schedules and customer requirements. · - Conducted production planning and scheduling, utilizing MRP analysis to establish pri ...
Scheduling Coordinator

2 weeks ago

TRANQUIL CARE INC. North York, Canada

As a **Scheduling Coordinator**, you will be a vital part of our healthcare team, ensuring efficient staffing within long-term care and nursing home facilities and communities. Your responsibilities encompass: · **- Shift Management**: Skillfully plan and oversee shifts for Regis ...
Scheduling Coordinator

2 weeks ago

Q Medical Toronto, Canada

Position: Scheduling Coordinator · Reporting to: Director of Operations · Location: Q Medical Clinic (North York) · **About Q Medical**: · Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise ac ...
Scheduling Coordinator

2 weeks ago

Eco Choice Windows & Doors Concord, Canada

An award-winning windows and doors replacement company in Vaughan is looking to expand its scheduling team by filling a key role within the organization as a Scheduling Coordinator. · **Primary Responsibilities**: · - Schedule sales appointments with potential customers. · - Comm ...
Scheduling Coordinator

3 weeks ago

Eco Choice Windows & Doors Concord, Canada

An award-winning windows and doors replacement company in Vaughan is looking to expand its scheduling team by filling a key role within the organization as a Scheduling Coordinator. · **Primary Responsibilities**: · - Schedule and confirm sales appointments with potential custome ...
Scheduling Coordinator

2 weeks ago

Humber Meadows LTC - Toronto, ON North York, Canada

This position reports to the Director of Care and ensures staffing levels and master schedules are organized and accurate at all times. The Scheduling Coordinator ensures team member schedules are completed and adjusts for time off and sick calls. The Scheduling Coordinator colla ...
Scheduling Coordinator

3 weeks ago

Q Medical Toronto, Canada

Position: Scheduling Coordinator · Reporting to: Director of Operations · Location: Q Medical Clinic (North York) · **About Q Medical**: · Q Medical is a provider of independent medical assessment services dealing with motor vehicle accidents in Ontario. With medical expertise ac ...
Scheduling Coordinator

2 weeks ago

SickKids Toronto, Canada

**About SickKids**: · Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of c ...
Scheduling Coordinator

3 weeks ago

Classic Fire + Life Safety Toronto, Canada

**Summary** · The Scheduling Coordinator is motivated, organized and knowledgeable in the field of Mobile Inspection Services Scheduling and Coordination, with a strong technical and time-management focus to support the company's field service operations. This job description is ...
Scheduling Coordinator

3 weeks ago

Classic Fire + Life Safety Inc. North York, Canada

We are looking for a Scheduling Coordinator who has a positive, infectious attitude. Well organized, motivated with previous scheduling knowledge/experience in Services Scheduling. This job description is a guideline and may not include all aspects of the role. · The Scheduling C ...
Scheduling Coordinator

2 weeks ago

Q Medical Toronto, Canada

**Job description** · Position: Scheduling Coordinator · Reporting to: Director of Operations · Location: Q Medical Clinic (North York) · **About Q Medical**: · Q Medical is a provider of independent medical assessment services dealing with injury claims in Ontario. With medical ...
Scheduling Coordinator

3 weeks ago

Runnymede Healthcare Centre Toronto, Canada

**Scheduling Coordinator** · If you would like to work with a team of professionals who are committed to enriching the lives of patients we invite you to join Runnymede Healthcare Centre as a **Scheduling Coordinator**. · **Position summary**: · The Scheduling Coordinator provide ...
Schedule Coordinator

1 week ago

Black & McDonald Limited Scarborough, Canada

**ABOUT THIS CAREER OPPORTUNITY** · Black & McDonald's Scheduling team is growing If you are an independent, enthusiastic, and driven professional searching for an opportunity to build a solid foundation for your career, this position is for you. The Schedule Coordinator is typic ...
Scheduling Coordinator

3 weeks ago

Breakthrough Autism Richmond Hill, Canada Full time

Breakthrough Autism is looking for a detail-oriented individual to join the Centre as a full-time Scheduling Coordinator & Office Assistant (on-site). This individual is responsible for preparing and maintaining the daily schedules of the Breakthrough Autism team, pairing Instruc ...
Scheduling Coordinator

1 week ago

Classic Fire + Life Safety Inc. Greater Toronto Area, Canada

**Summary** · The Scheduling Coordinator is motivated, organized and knowledgeable in the field of Mobile Inspection Services Scheduling and Coordination, with a strong technical and time-management focus to support the company's field service operations. This job description is ...
Scheduling Coordinator

3 weeks ago

Custom Fire & Sprinkler Services Ltd Whitby, Canada

Custom Fire & Sprinkler Services is looking for an experienced Service Coordinator to support our Operations Team out of Whitby Ontario. · Key Responsibilities: · Schedule and coordinate manpower and equipment based on Customer requirement. · Handle incoming calls from Customers ...
Scheduling Coordinator

2 weeks ago

C-Care Health Services Toronto, Canada

**Who We Are** · C-Care is a healthcare staffing agency with over 20 years of experience in providing high quality care services to homes and healthcare facilities. We are providing temporary staffing assignments for our clients located within Greater Toronto Area. · We offer pro ...