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    Product Manager - Vancouver, BC, Canada - Insight Global

    Insight Global
    Insight Global Vancouver, BC, Canada

    2 weeks ago

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    Description

    DAY IN THE LIFE:
    - Collaborate closely with the lululemon loyalty team to develop an innovative vision for enhancing membership experiences in the future
    - Lead cross-functional teams (business, technology, analytics, design) in a detailed exploration exercise
    - Deliver a multi-year vision, roadmap, and prioritize crucial elements to achieve organizational goals
    - Create impactful and unconventional experiences through Product Management, Experience Realization, and Operational Excellence
    - Define the strategy behind the digital experience, focusing on the why, when, and what aspects
    - Lead diverse product teams and own the vision, strategy, and roadmap for the next loyalty initiative
    - Utilize data-driven insights to make strategic decisions and stay on top of industry trends
    - Ensure alignment and clarity by effectively communicating across the organization
    - Document requirements, criteria, and KPIs to drive product strategy and meet objectives


    MUST HAVES:
    - 5+ years of product experience in customer-facing or customer service applications
    - BA/BS degree from a reputable university (advanced degree preferred)
    - Proficiency in digital technologies, CRM, Data platforms, and marketing technology
    - Experience in Loyalty and/or Membership program product development
    - Strong consulting skills with a focus on quality delivery and interpersonal relationships
    - Excellent written and verbal communication abilities
    - Skilled in developing and delivering executive level presentations
    - Independent results-driven mindset with a collaborative approach
    - Eagerness to learn and grow, open to feedback and agile environments
    - Demonstrated leadership qualities including mentorship, vision, and driven execution
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