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    Product Manager - Vancouver, Canada - Insight Global

    Insight Global
    Insight Global Vancouver, Canada

    3 weeks ago

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    Description

    DAY IN THE LIFE:

    • Closely partner with the lululemon loyalty team to cocreate a rich vision to unlock new membership experiences in 2025 and beyond
    • Lead crossfunctional teams (across business, technology, analytics and design) through an indepth discovery exercise
    • Delivery of multi year vision, roadmap and prioritization of what matters most to achieve the strategic goals of the organization
    • Create human centered and disruptive experiences through Product Management, Experience Realization and Operational Excellence
    • Responsible for creating a strategy behind the why, when, and what (and what not) of the digital experience
    • Experience leading product teams with diverse range of skill sets, locations and direct and indirect reporting relationships
    • Create and own the product vision, strategy and roadmap for our next lululemon loyalty endeavor
    • Make datainformed decisions based on a sound understanding of organizational priorities, Voice of Guest, analytics, benchmarks, industry reporting and emerging trends
    • Communicate across the organization to ensure alignment and clarity of what is being developed and why
    • Document highlevel requirements, acceptance criteria and KPI's that push the product strategy forward and achieve key objectives

    MUST HAVES:

    • 5+ years of product experience with customerfacing applications or customer service applications
    • Minimum BA / BS degree from a fouryear accredited university (advanced degree preferred)
    • Experience with digital technologies, CRM, Data platforms, CDPs, mareting technology (digital retail a plus)
    • Experience with building product for Loyalty and/or Membership programs
    • Strong core consulting skills (demonstrated track record of quality delivery, interpersonal and crossfunctional relationship skills)
    • Exceptional written and verbal communication skills
    • Demonstrated experience in developing and delivering executive level presentations
    • Ability to drive results independently, but thrives in collaborative environments
    • Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
    • Desire and ability to learn quickly and work in an agile environment
    • Demonstrated leadership; mentorship, visionary, clarity of purpose, motivated, relentless execution
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