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    Phone Customer Service Representative - Toronto, ON, Canada - Knewin

    Knewin
    Knewin Toronto, ON, Canada

    2 weeks ago

    Knewin background
    Description
    Harry Rosen is a retailer of fine quality menswear with store locations across Canada.

    We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.

    We are looking for a Customer Service Representative to join our Store team. Providing exceptional service to our Clients and our Associates at our Cash Desk

    • Answering store phones
    • Maintaining the Service desk
    • Assisting with Inter-store transfer processing and e-commerce requests and shipments
    • Assisting clients who have purchased on-line but are picking up products in-store
    2 years' experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.

    • A strong service orientation – a demonstrated desire to wow our customers
    • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
    • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
    • A coach committed to supporting the achievement of your personal career goals
    • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
    ·
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