Engineering Director - Canada - Sprout Social

Sprout Social Canada

6 days ago

Description

Sprout welcomes all candidates to apply, including those who identify as BIPOC, women and underrepresented genders in tech, LGBTQIA+, parents, veterans, persons with disabilities and people of all faiths.

Sprout Social is looking to hire a Director, Engineering - Artificial Intelligence to join our engineering team. This leader will report to the Vice President, Engineering. The key focus of this role is to help build and execute our platform-wide AI strategy.

As a member of Sprout's Engineering leadership team, this leader will also facilitate strong collaboration across the engineering, product management and product design organizations.

Why join Sprout's Engineering team?
Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today's digital-first world.

Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers.

Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence.

We're actively working to intuitively weave AI throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that's where you come in

With collaborative, cross-functional teams that span mobile, front-end, back-end, QA and site reliability engineering—our team is a place to sharpen your craft and solve hard problems with the smartest people in the industry.

You'll get to work at a "tech-giant" scale, steering our engineering teams to make an impact on our company and our customers.

As a leader of a dynamic, cross-functional team of engineers, data scientists, product managers, you will not only drive the architecture, design, and roadmap of your team, but also inform how our products and services interconnect.

Join other empathetic leaders on our Engineering Leadership team who help each other grow and learn while we support and guide our teams to deliver world-class products.

As a Director, you will be a key member of the AI leadership team and be responsible for building high-functioning, well-motivated teams of data scientists and engineers and steering them to iteratively deliver quality results.

You'll lead the engineering team building foundational AI/ML products that will be used across our entire product suite and customer base.

You will partner closely with the VP, Engineering and your leaders to chart the strategic growth of the current team, defining and building new teams and helping to steer architecture and product direction.

Relying on your experience in building and maintaining highly scalable, reliable, distributed AI products and leading data science teams, you'll lead teams to iteratively deliver quality software.

You will guide the team through complicated product and technical roadmaps, and partner with product management and design to align on the strategy for your teams and support its execution.

You'll grow your team of data scientists and engineers by example with effective feedback, coaching, and career development.

We're looking for a collaborative, pragmatic, highly motivating Data Science leader to help our AI team succeed and invest in the right capabilities to improve our customer experience and impact through AI and machine learning.

5+ years of experience managing and leading data science teams
~ Technical expertise in modern AI technologies and designing, implementing, and maintaining AI models and platforms

Demonstrated experience developing and scaling high-performance teams through hiring and coaching of engineering leaders, data scientists and ML engineers
Experience developing systems to deploy, manage, and serve machine learning models at scale
Experiencing Sprout's in-depth onboarding, covering everything from our company mission and values, hearing directly from executives and founders, to deep training on our products and the value that Sprout delivers to our customers
Learning the current state of AI and machine learning at Sprout and future product and technical roadmaps
Diving into our products to learn about what makes our software unique and why customers love our products
Establishing relationships with other engineering, product and design leaders and identify areas of opportunity
Deploy code to production in order to understand the data science environment, build tools, and deployment mechanisms.
Learn Sprout's management practices and tools.
Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes
Assuming management of the AI team's engineering leaders. Participating in quarterly planning and roadmap processes and helping your team shape the technical roadmap for long-term success
Helping your team and leaders improve processes and team rituals

Understanding the business goals and help the team proactively focus on the right problems while balancing technical debt, bugs, and product features.

Leading the performance review and career band calibration process for your team and coach your leaders through performance conversations with their direct reports
Partnering with the VP, Engineering, product and design teams to evangelize our AI and ML technical and product vision with internal and external stakeholders
Sharing best practices across the Engineering organization and help others grow from your experiences
Helping to hone the engineering processes across your teams teams
Being recognized as a subject matter expert and leader in artificial intelligence and machine learning at Sprout

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
High-quality and well-maintained equipment—your computer will never prevent you from doing your best
Ongoing education and development opportunities via our program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
Growing corporate social responsibility program that is driven by the involvement and passion of our team members
Candidates for this remote work opportunity must be based in either British Columbia or Ontario.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions.

Your personal data will be shared with Greenhouse Software, Inc., cloud services providers located in the United States of America and engaged by Sprout Social to help manage its recruitment and hiring process on Controller's behalf.

Accordingly, if you are located outside of the United States, by clicking "Submit Application" on this site, you consent to the transfer of your personal data to the United States.

For more information about our privacy practices please visit ourPrivacy Policy . California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.
Sprout Social is a global leader in social media management and analytics software.

Sprout's intuitive platform offers comprehensive social media management solutions, including publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence to more than 30,000 brands.

Sprout Social has been recognized as a Glassdoor Best Places to Work, PEOPLE Companies that Care, Great Place to Work Best Workplace for Parents and more.

Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software.

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