- Support members and clients by telling them about existing applications and technological tools that can help them do transactions and operations on their own.
- Contribute to business development and maintain business relationships through service delivery and activities.
- Assist members and clients who have encountered fraud or irregularities, and ensure that they are referred to the appropriate partners.
- Stay on top of the latest standards, products and services in your field.
- Uphold compliance, security and risk management standards.
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- High school diplomas in a related field
- A minimum of 2 years of relevant experience
- Please note that other combinations of qualifications and relevant experience may be considered
- Knowledge of all counter and convenience products and services
- Knowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitors
- Knowledge of integrating data into systems
- Knowledge of security measures, legal framework and internal controls
- Understanding of the philosophy and fundamentals of financial services cooperatives
- Knowledge of operating procedures related to convenience products and services and automated and assisted transactions
- Knowledge of service standards
- Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with (language)-speaking partners, members and/or clients.
- Available for travel in the Pointe-aux-Roches et Tecumseh region.
- Must have a valid driver's licence. Communicates effectively, Situational adaptability, Tech savvy
-
Desjardins Lakeshore, CanadaLe mode de travail s'appliquant au poste est temps plein sur site · À titre d'agent(e)-conseil expérience membre et client, pour les Caisses Desjardins Ontario, vous veillez à rehausser l'expérience de nos membres et clients et vous vous assurez de leur satisfaction. Ceci passe, ...
-
Client Advisor
2 weeks ago
Royal Bank of Canada Lakeshore, Canada**Job Summary** · **What is the opportunity?** · This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add val ...
-
Driver (Casual)
5 days ago
Community Support Center of Essex County Lakeshore, Canada**NOW HIRING: CASUAL DRIVERS - G & B CLASS LICENCE** · **Location**:Lakeshore & Essex · **Hourly Rate**:$17.86 · **KEY RESPONSIBILITIES**: · - Safely operate a wheelchair-accessible transit vehicle in the surrounding Lakeshore, Tecumseh and Essex area · - Be physically able to me ...
-
Maintenance Technician
1 week ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Maintenance Technician** to join our dynamic team · From design to production, we utilize cutting-edge digital technologies t ...
-
Office Assistant
1 week ago
Job Direct Employment Inc Lakeshore, Canada**Duties** · - Maintaining and updating files and records · - Answering calls, taking messages, and redirecting calls · - Sorting and distributing incoming mail and preparing outgoing mail · - Using office equipment like · - Arranging appointments and managing calendars · - Handl ...
-
Edm Operator
2 weeks ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **EDM Operator **to join our dynamic team · From design to production, we utilize cutting-edge digital technologies to help our ...
-
Maintenance Technician
2 weeks ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented Maintenance Technician to join our dynamic Lakeshore team · From design to production, we utilize cutting-edge digital technolo ...
-
Machine Scheduler
1 week ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Machine Scheduler **to join our dynamic team · From design to production, we utilize cutting-edge digital technologies to hel ...
-
CNC Machinist
2 weeks ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **CNC Machinist **to join our dynamic team · From design to production, we utilize cutting-edge digital technologies to help ou ...
-
Assistant Controller
2 weeks ago
Sybridge Technologies Lakeshore, Canada*OPEN TO CANDIDATES IN THE DETROIT AREA* · Are you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Assistant Controller** to join our dynamic team · From design to production, we ut ...
-
Multi-site Controller
1 week ago
Sybridge Technologies Lakeshore, Canada**Job Title: Multi-Site Controller** · Are you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Multi-Site Controller** to join our dynamic team · From design to production, we utili ...
-
IT Service Desk Analyst
1 week ago
Leggett & Platt Lakeshore, CanadaWe, at Leggett & Platt Inc., are searching for a(n) IT Service Desk Analyst to work within our Automotive** **team to help support our Specialized products business. Did you know we are the world's leading designer and manufacturer of seating support and comfort systems for trans ...
-
Mold Maker
1 week ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Mold Maker **to join our dynamic team · From design to production, we utilize cutting-edge digital technologies to help our c ...
-
Bi-lingual Customer Service Representative
1 week ago
Williams-Sonoma Inc. Lakeshore, CanadaWilliams-Sonoma Inc. · **Job Details**: · - Bi-Lingual Customer Service Agents - Work From Home. · - Must be fluent in French and English. · Why you and why us? · Who are our customer service agents? These are people who really care about creating a seamless experience for our cu ...
-
Mold Maker
2 weeks ago
Sybridge Technologies Lakeshore, CanadaAre you passionate about creating high-quality products and contributing to the product development process? SyBridge Technologies is seeking a talented **Mold Maker** to join our dynamic team in the Windsor area · From design to production, we utilize cutting-edge digital techno ...
-
Home Support Worker
14 hours ago
Community Support Center of Essex County Lakeshore, Canada**Seeking: A Fantastic Home Support Worker to Join Our Team** · Do you have a passion for making a difference in the lives of seniors and individuals with disabilities? Are you someone who thrives in a supportive and collaborative environment? If so, we want YOU to join our incre ...
-
Branch Office Administrator
1 week ago
Edward Jones Lakeshore, Canada Full timeWould you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. · At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branc ...
-
Client Advisor
2 weeks ago
Royal Bank of Canada> Lakeshore, CanadaJob Summary · Job Description · What is the opportunity? · This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, y ...
-
office supervisor
2 weeks ago
8570914 Canada Inc. Lakeshore, CanadaEducation: Secondary (high) school graduation certificate · Experience: 1 year to less than 2 years · Tasks · Train workers in duties and policies · Prepare and submit reports · Ensure smooth operation of equipment · Resolve work problems, provide technical advice and recommend m ...
-
office supervisor
6 days ago
8570914 Canada Inc. Lakeshore, Canada Plein tempsEducation: · Expérience: · Education · Secondary (high) school graduation certificate · Tasks · Train workers in duties and policies · Prepare and submit reports · Ensure smooth operation of equipment · Resolve work problems, provide technical advice and recommend measures to i ...
Advisory Agent, Member and Client Experience - Lakeshore, Canada - Desjardins
Description
The work mode arrangement for the position is full-time on site.
As an advisory agent, member and client experience, at the Caisse Desjardins Ontario, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome, listening to and addressing their needs, and helping them with their financial empowerment. You promote the organization's cooperative values through the support you provide. You support and provide advice to members and clients about their banking transactions. You promote all Desjardins products and services, and the various distribution channels available. You are attentive to members' and clients' needs so you can offer them personalized solutions. You identify business opportunities, and refer members and clients to colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions go smoothly, while addressing any issues that may arise. You provide information and support on the use of technological tools, while sharing advice about prevention and safety. More specifically, you will be required to :
What we offer*
Advantages apply based on eligibility criteria.
What you bring to the table
#LI-Onsite
Trade Union
Non SyndiquéAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask
Job Family
Member/client sales and service (FG)Unposting Date
