General Manager - Toronto, Canada - Smoque N' Bones

Smoque N' Bones
Smoque N' Bones
Verified Company
Toronto, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

ABOUT US:

SmoQue N' Bones is a Toronto-born and bred boutique restaurant situated in the heart of West Queen West. We bring the Southern-inspired BBQ back to the neighborhood 12 months a year


Our new flagship location on historical Baldwin Street will offer our team and customers a rustic hospitality experience that consists of energetic people with great BBQs.

We value team collaboration and offer flexibility.

Our team is humble and kind, and we are hiring Whether you're interested in a full-time career or a part-time position, we will recognize your contributions and support you in your personal and professional development.


We are searching for a General Manager passionate about creating meaningful customer, employee, and dining experiences in a fast-paced, dynamic environment.


ROLE SUMMARY:

A General Manager is responsible for improving efficiency and increasing departmental profits while managing the Company's overall operations.

At
SmoQue N' Bones, the General Manager oversees and directs all aspects of restaurant employees and customer services, aligning the vision and direction of the Company brand requirements.


RESPONSIBILITIES:


  • Maintain the integrity of the
    SmoQue N' Bones Brand by monitoring and directing the daytoday operations of your restaurant and employees
  • Model a professional and positive attitude when communicating with customers, employees, and shareholders
  • Schedule staff to ensure adequate coverage
  • Create and monitor customer experiences and address any customer concerns
  • Oversee recruiting, hiring, training, development, and retention of staff
  • Conduct employee performance and salary reviews
  • Design strategy and set goals for growth
  • Work with management to develop action steps to improve customer experience, staff performance, and restaurant development
  • Participate in community and professional organizations to maintain high visibility and promote a good image, thus fostering future growth
  • Regularly oversee the restaurant and staff's proficiency in sanitary, food safety, security, and emergency procedures
  • Walk the restaurant daily to evaluate the restaurant's physical condition and inventories, identify gaps
  • Set policies and processes
  • Prepare regular reports for management

QUALIFICATIONS:


  • 3 to 5 years minimum experience working in a fastpaced restaurant environment
  • Postsecondary education, preferably in hospitality and businessrelated field
  • Strong leadership, motivational, and people skills
  • Knowledge of business processes and functions (finance, HR, procurement, operations etc.)
  • Familiarities with restaurant management software, like OpenTable and Silverware
  • Extensive food and beverage knowledge,
  • Excellent customer service skills.

WHAT WE OFFER:


  • A positive work environment with flexibility
  • Health benefits program offered at the end of the 3month probationary period
  • Annual Bonus Opportunity
  • Opportunity to learn and develop
Interested? If your abilities and career goals match, we would love to hear from you


Job Types:
Full-time, Permanent


Salary:
From $50,000.00 per year


Benefits:


  • Company events
  • Dental care
  • Paid time off
  • Wellness program

Flexible Language Requirement:

  • French not required

Schedule:

  • 10 hour shift
  • 8 hour shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Tips

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:


  • Secondary School (preferred)

Licence/Certification:

  • Smart Serve (required)

Work Location:
In person
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