- Respond to customer orders and needs.
- Manage all inquiries and provide necessary information
- Handle walk-in customers and process orders immediately.
- Ensure prompt and accurate shipment and invoicing.
- Communicate effectively with customers and sales representatives regarding orders.
- Promptly resolve pricing, delivery, and product concerns.
- Develop product knowledge and maintain relationships internally to enhance customer service.
- Provide credit approval for customers.
- Four to ten years of related experience; 2 years of customer service experience preferred.
- Strong construction knowledge and experience.
- Basic understanding of product chemistries.
- Experience with architectural presentations.
- Effective emotional management and interpersonal skills.
- Strong communication and presentation abilities.
- Excellent organizational skills.
- Ability to provide exceptional customer service.
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Technical Sales Representative - British Columbia, Canada - Tremco CPG Inc.
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
GENERAL PURPOSE OF THE POSITION: Ensure the achievement of revenue, margin, and product mix goals within the corporate framework by managing key accounts and stakeholders.
ESSENTIAL RESPONSIBILITIES:
EDUCATION: Bachelor's Degree in Business, Sales, or Construction Management with 2-3 years of industry experience or High School Diploma/GED with 5 years of relevant experience.
EXPERIENCE:
SKILLS AND QUALIFICATIONS:
BENEFITS AND COMPENSATION: The salary for this role ranges from $85,020.00 to $108,400.00 with performance-based incentives. Tremco provides benefits including Health and Dental insurance, Paid Holidays, Retirement Savings Plan, Pension Plan, Health & Fitness Subsidy, and Employee Assistance Programs.
All applicants will be considered without discrimination based on race, color, religion, gender, national origin, disability, or veteran status.