- Collaborate with internal business units to understand business goals & objectives
- Facilitate various meetings with business units and internal teams to prioritize and solution requirements
- Generate product delivery plans in concert with project managers and internal stakeholders that consider relevant customer requirements and future initiatives
- Define and document technical product requirements for platform features
- Focus on technical product excellence almost as much as process excellence and can play a major role in design brainstorming and data driven product decisions, hands on
- Proactively identify and resolve both strategic and tactical issues that may impair the team's ability to meet goals
- Serve as the Technical Product owner on Agile/SCRUM development teams, managing the product backlog, including prioritization and management of solutions
- Compile and analyze data to evaluate success, challenges and opportunities at many different levels, as well as ensuring the enablement of success metrics for the future
- Provide input to functional teams on resource negotiation, managing workload, and setting schedule
- Understand and explain from a technical perspective existing functionality, as well as future requirements, related to the product(s)/features
- Conduct competitive analysis relative to feature sets, underlying technology, product workflow, usability, etc. to establish differentiation and feature/benefit statements
- Provide written status reports to senior management regarding project status, task, and issues/risks
- Communicate with clients and provide them with status updates on current projects and related aspects
- Support the Technical Operations team to triage & troubleshoot production concerns
- Participate in the deployment process of new software releases
- Contribute to a team culture of ownership, accountability, respect, and partnership
- Have the technical chops to keep up with a fast-paced discussion about system architecture
- Undergraduate degree or equivalent, Computer Science degree preferred
- 4+ years managing, defining and building SaaS based products
- 4+ years of technical experience, ideally as a Technical / System Business Analyst
- Product management or equivalent experience, with a track record of delivering web-based products & services
- Technical knowledge in the areas of SaaS based systems, preferably transaction platforms, web service protocols (REST, SOAP), databases (MySQL), database UI tools, and various communication protocols
- Fluent in Agile development practices
- Ability to understand technical architecture of complex and scalable web applications
- Passion for designing simple, intuitive user experiences
- Must be comfortable and experienced with influencing and negotiating for priorities with senior leadership as well as technical teams
- Strong communication, client facing and presentation skills using PowerPoint & BI tools (e.g. Looker)
- Able to effectively manage clients and their expectations, including working under pressure to meet deadlines
- Proficient in Excel, Visio, PowerPoint
- Mortgage appraisal background an asset
- Certified Scrum Product Owner an asset
- Knowledge of: XML formats, MISMO an asset
- Strong project management experience and user an asset
- A problem solver. You love seeing the world through someone else's eyes to help them out.
- A confident communicator. You shine whether on a Teams call, slack, or via email to best relay solutions.
- Well-versed. You can take on a new challenge every day because of your thirst for problem-solving.
- Empathetic. You have a knack for stepping into someone else's shoes and seeing the world through their eyes.
- Collaborate with internal business units to understand business goals & objectives
- Facilitate various meetings with business units and internal teams to prioritize and solution requirements
- Generate product delivery plans in concert with project managers and internal stakeholders that consider relevant customer requirements and future initiatives
- Define and document technical product requirements for platform features
- Focus on technical product excellence almost as much as process excellence and can play a major role in design brainstorming and data driven product decisions, hands on
- Proactively identify and resolve both strategic and tactical issues that may impair the team's ability to meet goals
- Serve as the Technical Product owner on Agile/SCRUM development teams, managing the product backlog, including prioritization and management of solutions
- Compile and analyze data to evaluate success, challenges and opportunities at many different levels, as well as ensuring the enablement of success metrics for the future
- Provide input to functional teams on resource negotiation, managing workload, and setting schedule
- Understand and explain from a technical perspective existing functionality, as well as future requirements, related to the product(s)/features
- Conduct competitive analysis relative to feature sets, underlying technology, product workflow, usability, etc. to establish differentiation and feature/benefit statements
- Provide written status reports to senior management regarding project status, task, and issues/risks
- Communicate with clients and provide them with status updates on current projects and related aspects
- Support the Technical Operations team to triage & troubleshoot production concerns
- Participate in the deployment process of new software releases
- Contribute to a team culture of ownership, accountability, respect, and partnership
- Have the technical chops to keep up with a fast-paced discussion about system architecture
- Undergraduate degree or equivalent, Computer Science degree preferred
- 4+ years managing, defining and building SaaS based products
- 4+ years of technical experience, ideally as a Technical / System Business Analyst
- Product management or equivalent experience, with a track record of delivering web-based products & services
- Technical knowledge in the areas of SaaS based systems, preferably transaction platforms, web service protocols (REST, SOAP), databases (MySQL), database UI tools, and various communication protocols
- Fluent in Agile development practices
- Ability to understand technical architecture of complex and scalable web applications
- Passion for designing simple, intuitive user experiences
- Must be comfortable and experienced with influencing and negotiating for priorities with senior leadership as well as technical teams
- Strong communication, client facing and presentation skills using PowerPoint & BI tools (e.g. Looker)
- Able to effectively manage clients and their expectations, including working under pressure to meet deadlines
- Proficient in Excel, Visio, PowerPoint
- Mortgage appraisal background an asset
- Certified Scrum Product Owner an asset
- Knowledge of: XML formats, MISMO an asset
- Strong project management experience and user an asset
- A problem solver. You love seeing the world through someone else's eyes to help them out.
- A confident communicator. You shine whether on a Teams call, slack, or via email to best relay solutions.
- Well-versed. You can take on a new challenge every day because of your thirst for problem-solving.
- Empathetic. You have a knack for stepping into someone else's shoes and seeing the world through their eyes.
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Technical Product Manager - Markham, Canada - Real Matters
Description
Job Title: Technical Product Manager
Job Category: Exempt
Department: Technology
Company URL:
About the Role
At Real Matters, great ideas have a way of becoming great products very quickly. As a Technical Product Manager, you become an expert of our platform and effectively turn great ideas into awesome products. You are the kind of person who is seeking a position that is focused, creative, dynamic and take ownership & pride in all that you do. The successful candidate will be responsible for gathering and prioritizing product requirements, technical specifications, and working closely with cross-disciplinary staff to execute the delivery of platform enhancements and ensure goals are met. You are an excellent communicator and have a proven ability to lead and launch web-based products & services.
Responsibilities
Skills and Expertise
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.
About Real Matters
Real Matters is a leading network management services provider for the mortgage lending and insurance industries. Real Matters' platform combines its proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending and insurance industry services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. We are a leading independent provider of residential real estate appraisals to the mortgage market and a leading independent provider of title services in the U.S. Headquartered in Markham (ON), Real Matters has principal offices in Buffalo (NY) and Middletown (RI). Real Matters is listed on the Toronto Stock Exchange under the symbol REAL. For more information, visit
Equal Opportunity Employer
Real Matters is an equal opportunity employer; applicants are considered for all roles without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other status protected by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Real Matters is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
Job Title: Technical Product Manager
Job Category: Exempt
Department: Technology
Company URL:
About the Role
At Real Matters, great ideas have a way of becoming great products very quickly. As a Technical Product Manager, you become an expert of our platform and effectively turn great ideas into awesome products. You are the kind of person who is seeking a position that is focused, creative, dynamic and take ownership & pride in all that you do. The successful candidate will be responsible for gathering and prioritizing product requirements, technical specifications, and working closely with cross-disciplinary staff to execute the delivery of platform enhancements and ensure goals are met. You are an excellent communicator and have a proven ability to lead and launch web-based products & services.
Responsibilities
Skills and Expertise
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties, and skills required.
About Real Matters
Real Matters is a leading network management services provider for the mortgage lending and insurance industries. Real Matters' platform combines its proprietary technology and network management capabilities with tens of thousands of independent qualified field professionals to create an efficient marketplace for the provision of mortgage lending and insurance industry services. Our clients include top 100 mortgage lenders in the U.S. and some of the largest banks and insurance companies in North America. We are a leading independent provider of residential real estate appraisals to the mortgage market and a leading independent provider of title services in the U.S. Headquartered in Markham (ON), Real Matters has principal offices in Buffalo (NY) and Middletown (RI). Real Matters is listed on the Toronto Stock Exchange under the symbol REAL. For more information, visit
Equal Opportunity Employer
Real Matters is an equal opportunity employer; applicants are considered for all roles without regard to race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other status protected by appropriate law. All employment is decided based on qualifications, merit, and business need. Please advise us at any point during the recruitment and selection process if you require accommodation. Real Matters is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
Monday- Friday 9am-6pm EST, on call as necessary during deployment windows and escalated platform support
Titre du poste : Chef de produit technique
Catégorie d'emploi : Exonéré
Département : Technologie
URL de l'entreprise :
À propos du rôle
Chez Real Matters, les bonnes idées ont tendance à devenir très rapidement d'excellents produits. En tant que chef de produit technique, vous devenez un expert de notre plateforme et transformez efficacement de bonnes idées en produits géniaux. Vous êtes le genre de personne qui recherche un poste ciblé, créatif, dynamique et qui s'approprie et est fier de tout ce qu'il fait. Le candidat retenu sera chargé de rassembler et de prioriser les exigences du produit, les spécifications techniques et de travailler en étroite collaboration avec le personnel interdisciplinaire pour exécuter la livraison des améliorations de la plateforme et garantir que les objectifs sont atteints. Vous êtes un excellent communicateur et possédez une capacité avérée à diriger et à lancer des produits et services Web.
Responsabilités
Collaborer avec les unités commerciales internes pour comprendre les buts et objectifs commerciaux
Faciliter diverses réunions avec les unités commerciales et les équipes internes pour prioriser et répondre aux exigences
Générer des plans de livraison de produits de concert avec les chefs de projet et les parties prenantes internes qui tiennent compte des exigences pertinentes des clients et des initiatives futures
Définir et documenter les exigences techniques du produit pour les fonctionnalités de la plateforme
Se concentrer sur l'excellence technique des produits presque autant que sur l'excellence des processus et peut jouer un rôle majeur dans le brainstorming de conception et les décisions de produits basées sur les données, sur le terrain.
Identifier et résoudre de manière proactive les problèmes stratégiques et tactiques qui peuvent nuire à la capacité de l'équipe à atteindre les objectifs.
Servir de propriétaire de produit technique au sein des équipes de développement Agile/SCRUM, en gérant le backlog de produit, y compris la priorisation et la gestion des solutions.
Compiler et analyser des données pour évaluer le succès, les défis et les opportunités à de nombreux niveaux différents, ainsi que garantir la mise en place d'indicateurs de réussite pour l'avenir.
Fournir une contribution aux équipes fonctionnelles sur la négociation des ressources, la gestion de la charge de travail et l'établissement du calendrier
Comprendre et expliquer d'un point de vue technique les fonctionnalités existantes, ainsi que les exigences futures, liées au(x) produit(s)/caractéristiques
Effectuer une analyse concurrentielle par rapport aux ensembles de fonctionnalités, à la technologie sous-jacente, au flux de travail du produit, à la convivialité, etc. pour établir la différenciation et les caractéristiques/avantages.
Fournir des rapports d'avancement écrits à la haute direction concernant l'état du projet, les tâches et les problèmes/risques.
Communiquer avec les clients et leur fournir des mises à jour sur l'état des projets en cours et les aspects connexes
Soutenir l'équipe des opérations techniques pour trier et résoudre les problèmes de production
Participer au processus de déploiement des nouvelles versions logicielles
Contribuer à une culture d'équipe axée sur l'appropriation, la responsabilité, le respect et le partenariat.
Avoir les compétences techniques nécessaires pour suivre une discussion rapide sur l'architecture du système
Compétences et expertise
Diplôme de premier cycle ou équivalent, diplôme en informatique préféré
4+ années d'expérience dans la gestion, la définition et la création de produits SaaS
4+ années d'expérience technique, idéalement en tant qu'analyste commercial technique/système
Gestion de produits ou expérience équivalente, avec une expérience dans la fourniture de produits et services basés sur le Web
Connaissances techniques dans les domaines des systèmes SaaS, de préférence des plateformes de transactions, des protocoles de services Web (REST, SOAP), des bases de données (MySQL), des outils d'interface utilisateur de bases de données et divers protocoles de communication.
Maîtrise des pratiques de développement Agile
Capacité à comprendre l'architecture technique d'applications Web complexes et évolutives
Passion pour la conception d'expériences utilisateur simples et intuitives
Doit être à l'aise et expérimenté pour influencer et négocier les priorités avec la haute direction ainsi qu'avec les équipes techniques.
Solides compétences en communication, en relation client et en présentation à l'aide des outils PowerPoint et BI (par exemple Looker)
Capable de gérer efficacement les clients et leurs attentes, notamment en travaillant sous pression pour respecter les délais
Maîtrise d'Excel, Visio, PowerPoint
Expérience en évaluation hypothécaire, un atout
Product Owner certifié Scrum, un atout
Connaissance des formats XML, MISMO un atout
Forte expérience en gestion de projet et utilisateur, un atout
Un résolveur de problèmes. Vous aimez voir le monde à travers les yeux de quelqu'un d'autre pour l'aider.
Un communicateur confiant. Vous brillez que ce soit lors d'un appel Teams, sur Slack ou par email vers les meilleures solutions de relais.
Bien versé. Vous pouvez relever un nouveau défi chaque jour grâce à votre soif de résolution de problèmes.
Empathique. Vous avez le don de vous mettre à la place de quelqu'un d'autre et de voir le monde à travers ses yeux.
Les énoncés ci-dessus visent à décrire la nature générale et le niveau du travail effectué par les personnes affectées à ce poste. Ils ne constituent pas une liste exhaustive des responsabilités, des tâches et des compétences requises.
À propos des questions réelles
Real Matters est l'un des principaux fournisseurs de services de gestion de réseau pour les secteurs du prêt hypothécaire et de l'assurance. La plateforme de Real Matters combine sa technologie exclusive et ses capacités de gestion de réseau avec des dizaines de milliers de professionnels de terrain qualifiés et indépendants pour créer un marché efficace pour la fourniture de services dans le secteur des prêts hypothécaires et des assurances. Nos clients comprennent les 100 plus grands prêteurs hypothécaires des États-Unis et certaines des plus grandes banques et compagnies d'assurance d'Amérique du Nord. Nous sommes l'un des principaux fournisseurs indépendants d'évaluations immobilières résidentielles sur le marché hypothécaire et l'un des principaux fournisseurs indépendants de services de titres aux États-Unis. Basé à Markham (ON), Real Matters possède des bureaux principaux à Buffalo (NY) et Middletown (RI). Real Matters est coté à la Bourse de Toronto sous le symbole REAL. Pour plus d'informations, visitez
Employeur d'égalité des chances
Real Matters est un employeur garantissant l'égalité des chances ; les candidats sont considérés pour tous les rôles sans égard à la race, à l'origine nationale ou ethnique, à la couleur, à la religion, à l'âge, au sexe, à l'orientation sexuelle, à l'identité ou à l'expression de genre, à l'état civil, à la situation familiale, aux caractéristiques génétiques, au handicap ou à tout autre statut protégé par les dispositions appropriées. loi. Tout emploi est décidé en fonction des qualifications, du mérite et des besoins de l'entreprise. Veuillez nous informer à tout moment du processus de recrutement et de sélection si vous avez besoin d'accommodements. Real Matters s'engage à respecter toutes les lois applicables, y compris en fournissant des aménagements aux candidats handicapés.
Du lundi au vendredi de 9 h à 18 h HNE, sur appel si nécessaire pendant les fenêtres de déploiement et le support de plate-forme intensifié
PI