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    Associate Product Manager - Toronto, Canada - Canadian Tire Corporation

    Canadian Tire Corporation
    Canadian Tire Corporation Toronto, Canada

    6 days ago

    Canadian Tire Corporation background
    Temps plein
    Description

    What you'll do

    The Product Management team mandate is to oversee all end-to-end activities of the product development process with execution and delivery of the team's roadmap.

    The Associate Manager, eComm Fulfillment Order Delivery Experience will collaborate with Product Manager to provide project management, process analysis and design support to help establish the vision, strategy, and clear roadmap of the eComm Fulfillment program in collaboration with cross functional teams including IT, Ecomm Operations, Digital, Store Operations and Transportation. To be effective, the Associate Manager must have a good understanding of the business, the stores, the external landscape and have an ability to work effectively with the complexities inherent in the related business processes.

  • Define, understand and recommend the business requirements. Participate in working sessions of high-level design.
  • Participate in Dealer meetings to gather requirements and get alignment from the Dealer Working Group on the initiatives
  • Manage the intake process of initiatives from multiple stakeholders. Set and maintain the backlog management process from beginning to end, from the tracking of the items to prioritization of JIRA stories to following through the development and testing.
  • Serve as the day-to-day contact for squad members on prioritization and clarification of requirements and drive user stories.
  • Clearly communicate issues, ideas and concepts (verbally and written) between business and IT project teams. Advocate for product and maintain good stakeholder communication.
  • Support the Product Manager during all phases of the process. Adhering to a structured Agile product management methodology willing to 'roll up sleeves,' working with the squad to move the product forward.
  • Provide and implement recommendations, transition the program ownership to sustaining an organization
  • Monitor completion of tasks against defined timelines and influence and negotiate for additional resource allocation if required. Lead regular touchpoint meetings and to ensure milestones and deliverables are achieved
  • Solve problems & escalate issues and risks when appropriate to the eCommerce Product Manager.
  • Develop communications in the forms of program status updates, presentations, and dashboards with cross functional stakeholders, peer level and higher
  • Manage the roadmap execution with cross functional teams to deliver on the strategic vision to become a market leader in customer experience

    • What you bring

  • Post-secondary education in Engineering, Business or a related field
  • Possess a sound understanding of process in one or more of the following business areas: Fulfillment, Order Management, Store Operations or eCommerce
  • Minimum 5 years of relevant business, retail or process experience in a fast-paced environment, with 2+ years of experience managing medium to large, complex projects using a disciplined approach to project management
  • A high level of demonstrated ability to challenge the status quo through suggesting opportunities to improve ways of working
  • Ability to deal with ambiguity; demonstrated analytical and problem-solving abilities, providing great insights and recommendations
  • An excellent communicator, with the ability to engage, influence, inspire partners to drive collaboration and alignment
  • Highly organized and adept at prioritization - Recognize and keep track of all the moving pieces in projects, adjusting to new information, goals, and conflicting product priorities
  • Strong attention to detail – drive to the highest of quality standards through keeping a focus on the end consumer and the store
  • Strong ability to effectively cultivate relationships with key stakeholders of varied levels, and representing a broad range of functions
  • Demonstrated ability to challenge the status quo through suggesting opportunities to improve ways of working
  • Strong business writing skills, presentation and facilitation skills
  • Commitment to achieving results through high personal motivation and strong sense of urgency
  • Proficient user of standard desktop tools including: Microsoft Word, Excel, Access, PowerPoint and VISIO.
  • Knowledge of Canadian Tire family of companies and/or store environments an asset
  • Working experience in Agile teams using agile methodologies is an asset
  • Possess a fundamental understanding of end-to-end customer experience integration and dependencies
  • Experience with JIRA and Confluence is considered an asset

    • Hybrid

    We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

    #LI-NV1

    À propos de nous

    La Société Canadian Tire Limitée (Société) est l'une des entreprises les plus admirées et les plus respectées au Canada. Nous disposons de plus de 90 marques détenues, 1 700 détaillants, des services financiers, des capacités exemplaires en matière de commerce électronique et des stratégies de marchandisage passionnantes à la fine pointe du marché. Nous avons de grands rêves et nous travaillons ensemble pour innover de manière ciblée pour nos clients à tous les niveaux de nos activités, en investissant dans de nouvelles technologies et de nouveaux produits et en redoublant de talent pour faire avancer l'entreprise. Nous offrons des salaires concurrentiels aux employés de la Société Canadian Tire, ainsi que des rabais en magasin, des programmes d'apprentissage offerts par l'entremise de l'Académie apprentissage Triangle, des programmes de participation aux bénéfices de Canadian Tire et des régimes de retraite et d'épargne pour les employés admissibles. Dans le cadre de notre programme amélioré d'avantages sociaux flexibles, nous offrons des avantages en matière de santé mentale et de bien-être total d'un montant de 5 000 $ par année aux employés admissibles et à leur famille, ainsi que des outils et des ressources en matière de santé mentale pour tous les employés. Joignez-vous à nous pour contribuer à améliorer la vie au Canada en incarnant et en mettant en pratique nos valeurs fondamentales : nous sommes des innovateurs et des entrepreneurs dans l'âme, les résultats nous motivent, l'inclusion est une nécessité, nous sommes plus forts ensemble et nous assumons notre responsabilité personnelle. C'est un moment particulièrement excitant pour vous joindre à la Société Canadian Tire et à sa famille d'entreprises, où les possibilités de carrière sont très variées Joignez-vous à nous, il y a une place pour vous ici

    Notre engagement envers la diversité, l'inclusion et l'appartenance

    Nous nous engageons à favoriser un environnement où le sentiment d'appartenance est florissant et où la diversité, l'inclusion et l'équité font partie intégrante de tout ce que nous faisons. Nous croyons en la création d'une culture organisationnelle où les gens sont traités en tout temps avec dignité dans le respect de la religion, de la nationalité, du sexe, de la race, de l'âge, de la capacité perçue, de la langue parlée, de l'orientation sexuelle et de l'identité de chacun. Nous sommes unis dans notre objectif d'être ici pour contribuer à améliorer la vie au Canada.

    Accommodements

    Nous tenons fermement à notre valeur fondamentale d'inclusion. Nous accueillons et encourageons les candidats issus de groupes en quête d'équité, comme les personnes racisées, les Autochtones, les membres de la communauté 2SLGBTQIA+, les femmes, les personnes handicapées et autres. Si vous avez besoin d'accommodements pour postuler à ce poste ou lors de l'entrevue, veuillez-nous le faire savoir lorsque vous nous contacterez, et nous travaillerons avec vous pour répondre à vos besoins.

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