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Saint-Hyacinthe

    Manager, Customer Service - Saint-Hyacinthe, Canada - Farm Credit Canada

    Farm Credit Canada
    Farm Credit Canada Saint-Hyacinthe, Canada

    18 hours ago

    Default job background
    Full time
    Description

    Closing Date (MM/DD/YYYY):

    05/08/2024

    Worker Type:

    Permanent

    Language(s) Required:

    English, French

    Term Duration (in months):

    Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

    $89,369 - $120,911Leadership skills rewarded:
    Take a lead role in a district's customer service team, with a focus on the relationship management process. You'll coach and mentor lending support staff on administrative operations, computer systems and reporting. This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada's official languages.

    What you'll do:

  • Lead a high-performing customer service team, managing performance and development
  • Maintain the district budget and manage daily operations: facilities management, meetings, and event planning
  • Work with district leadership team to develop and execute business plan and marketing strategies
  • Manage workload priorities, identify employee development requirements, set goals and evaluate performance
  • Ensure compliance on audits, arrears and other reports

    • What we're looking for:

  • A decision-maker who confidently manages and implements change
  • A leader who builds relationships
  • A multi-tasker with an aptitude for budgets and managing reports
  • Ability to adapt quickly to changes in a fast-paced environment

    • What you'll need:

  • A bachelor's degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)
  • A proven track record in agricultural or commercial financial services
  • An understanding of accounting and legal documentation
  • Strong leadership and organizational skills
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