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    hotel clerk - Edmonton, Canada - Sylvan Lake Beachfront Resort Ltd

    Sylvan Lake Beachfront Resort Ltd
    Sylvan Lake Beachfront Resort Ltd Edmonton, Canada

    4 hours ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Secondary (high) school graduation certificate
    • Work setting

    • Hospitality industry
    • Hotel, motel, resort
    • Tasks

    • Investigate complaints and claims
    • Register arriving guests and assign rooms
    • Resolve complaints and claims
    • Process group arrivals and departures
    • Take, cancel and change room reservations
    • Provide information on hotel facilities and services
    • Provide general information about points of interest in the area
    • Investigate and resolve complaints and claims
    • Process guests' departures, calculate charges and receive payments
    • Maintain an inventory of vacancies, reservations and room assignments
    • Follow emergency and safety procedures
    • Clerical duties (i.e. faxing, filing, photocopying)
    • Answer telephone and relay telephone calls and messages
    • Assist clients/guests with special needs
    • Contact customers to deliver requested wakeup calls
    • Perform light housekeeping and cleaning duties
    • Provide customer service
    • Experience

    • 1 year to less than 2 years
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 30 to 40 hours per week


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