-
Data Analyst
6 days ago
GTX Group OF Agencies Hamilton, CanadaWe are looking to hire a data analyst to join our data team. You will take responsibility for managing our master data set, developing reports, and troubleshooting data issues. To do well in this role you need a very fine eye for detail, experience as a data analyst, and a deep u ...
-
System Analyst
1 day ago
City of Hamilton Hamilton, Canada**About the City of Hamilton** · **Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just min ...
-
Board Certified Behaviour Analyst
1 week ago
Teach Me My Way Services Hamilton, CanadaTeach Me My Way Services is a multi-disciplinary children's centre supporting children with autism and their families. The team consists of the owner/director, Board Certified Behaviour Analyst, and Therapy Assistants (Communicative Disorders Assistants and Instructor Therapists) ...
-
LMS Analyst
3 days ago
Mohawk College Hamilton, Canada**LMS Analyst - Initiatives & Opportunities (February April 2025)** Status**:Initiatives & Opportunities (February April 2025) · **Hours**: 35 hours/week; Monday to Friday · **Home Campus**:Fennell/Hybrid · **Pay Band**:H · **Pay Rate**:$33.38 · **Posting Date**:January 24th, 202 ...
-
Information Tech Analyst
1 week ago
McMaster University Hamilton, Canada Full time**Schedule** · Monday to Friday 8:30 am - 4:30 pm · **Education Level** · 3 year community college diploma in Information Technology or equivalent · **Career Level** · 3 years of relevant experience · **JD/TJD #** · JD00737 · **Pay Grade**: · 7 · **Title**: · Information Technolo ...
-
Communicative Disorders Assistant
1 week ago
Teach Me My Way Services Hamilton, Canada**Teach Me My Way Services** is a multi-disciplinary children's centre supporting children with autism and their families. The team consists of the owner/director, Board Certified Behaviour Analyst, and Therapy Assistants (Communicative Disorders Assistants and Instructor Therapi ...
-
Project Accounting Analyst
1 week ago
WOW Employment Solutions Hamilton, CanadaWe are hiring **Project Cost Analyst **for our client in York, ON (Hamilton area). · **About our client** · Our client is Railroad Construction & Maintenance leader in the rail industry with over 40 years of experience and spanning three generations. · **Working Conditions** · Th ...
-
Business and Info Systems Analyst
1 day ago
AVL Manufacturing Inc. Hamilton, CanadaSince 1998, AVL Manufacturing has been responding to industrial markets with turnkey manufacturing solutions. As an independent Canadian company focused on the design, development, engineering, and integration of renewable & nonrenewable power generation, we are committed to exce ...
-
Business Systems
5 days ago
AVL Manufacturing Inc. Hamilton, Canada**About us**: · The AVL Group of Companies was founded in 1998. Hamilton Metal Works (H.M.W), the group's founding company, focused primarily on large custom fabrications and machining. In 2006, H.M.W. changed its name to AVL Manufacturing, adding complete assembly, project manag ...
-
User Support Technician
1 week ago
Linkup1 Hamilton, CanadaEducation: College/CEGEP · - Experience: 1 year to less than 2 years · **Tasks**: · - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced · - Consult user guides, technical manuals and other documen ...
-
Systems Analyst, Peoplesoft-hr
1 week ago
City of Hamilton Hamilton, Canada**About the City of Hamilton** · **Contribute to the City of Hamilton, one of Canada's largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometres of hiking trails and natural beauty just min ...
-
Statistical Analyst
5 days ago
McMaster University Hamilton, Canada**Schedule** · Monday-Friday, 8:30am-4:30pm · **Education Level** · Master's degree in Statistics or related field of study. · **Career Level** · Requires 3 years of relevant experience. · Job Description Number · JD0653 · **_Should the successful applicant be a Unifor Unit 1 bar ...
-
Data Management Analyst
1 week ago
GM BluePlan Engineering Hamilton, Canada**Data Management Analyst** · **(full-time permanent position)** · **Location: Hamilton, Ontario** · **GM Blue**Plan** Engineering **is a dynamic engineering, management and technology consulting company that provides full service and full asset life cycle offerings to our client ...
-
Business Systems Analyst
1 week ago
McMaster University Hamilton, Canada-Schedule · Monday - Friday, 8:30am - 4:30pm · Education Level · Bachelor's degree in Computer Science, Business or related field of study. · Career Level · Requires 4 years of relevant experience. · **UNIT DESCRIPTION**: · Reporting to the Manager of Software Applications for th ...
-
Project Accounting Analyst
1 day ago
WOW Employment Solutions Hamilton, CanadaWe are hiring **Project Cost Analyst **for our client in York, ON (Hamilton area). · **About our client** · Our client is Railroad Construction & Maintenance leader in the rail industry with over 40 years of experience and spanning three generations. · **Working Conditions** · Th ...
-
Funding Representative
11 hours ago
Scotiabank Hamilton, CanadaRequisition ID: 172346 · Join the Global Community of Scotiabankers to help customers become better off. · **PURPOSE** · The Funding Representative contributes to the overall success of the Funding department of Scotia Dealer Advantage in Canada ensuring specific individual goals ...
-
Funding Representative
3 days ago
Scotiabank Hamilton, CanadaRequisition ID: 162944 · Join the Global Community of Scotiabankers to help customers become better off. · **PURPOSE** · The Funding Representative contributes to the overall success of the Funding department of Scotia Dealer Advantage in Canada ensuring specific individual goals ...
-
Temporary Ministry Reporting Administrator
11 hours ago
Hamilton-Wentworth District School Board Hamilton, CanadaTEMPORARY MINISTRY REPORTING ADMINISTRATOR · BUSINESS SERVICES · $28.22 per hour based on a 35 hour week · **Contract Dates**: As Soon As Possible to April 11, 2025 · About the Board · The Hamilton-Wentworth District School Board (HWDSB) is committed to learning, equity, engageme ...
-
Systems Support Representative
1 week ago
Electromart (Ontario) Inc Hamilton, CanadaWork Term: Permanent · - Work Language: English · - Hours: 35 hours per week · - Education: No degree, certificate or diploma · - Experience: 1 year to less than 2 years · **Work setting**: · - Relocation costs not covered by employer · - Private company, corporation or industry ...
-
Territory Manager
11 hours ago
Manulift Hamilton, Canada**Territory Manager - Construction site** · We are the Canadian leader in telescopic forklifts and are experiencing a significant national expansion. Working at Manulift means joining a team of enthusiasts and seeing that your daily actions directly impact the company's success. ...
Language Analyst - Hamilton, ON, Canada - Allergan
Description
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.
We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio.
For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints
They will ensure accuracy of data from the customer to make the initial identification of the complaint code.
They will conduct data entry and coordination of work through the appropriate channels
They will also handle escalations for complex complaints
Completes the intake process of complaints through phone and email into the Complaint Intake Systems which includes translations from local language to English when required, the initial identification of the complaint code, conducting follow up activities for missing information, coordinating the logistics of complaint sample returns and communicating the results of the complaint investigations when requested/required.
・Communication and cooperation with customers and distributors involved in the reported complaints・Internal communication and cooperation with relevant local or global stakeholders in other departments involved with complaints management within the organization, like affiliate CQA, Medical Information, Regulatory Affairs and Pharmacovigilance
・Supports more complex complaints that are escalated
・Where applicable, decide whether a replacement, credit, or warranty claim is warranted, and notify the appropriate stakeholders to complete the process. Support management with any projects / process improvement initiatives, any documentation or SOP reviews and during audits and inspections
・Where applicable, make vigilance reporting decisions and prepare and/ or translate (into local language) the relevant vigilance reports for submission to MOH.
・Provide mentoring for temp staff
Experience in a Quality environment or customer service support role, preferably in a healthcare setting
・High quality customer service skills
・Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological or device related products.
・Computer skills and ability to navigate through software systems
・A good command of the English language(We require fluency in English)
AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.
It is AbbVie's policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
#